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Customer Service Social Media

Location:
Calgary, AB, Canada
Salary:
20
Posted:
March 22, 2020

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Resume:

WORK EXPERIENCE

LOADING DOCK MASTER/SHIPPING RECEIVING MANAGER 2013 - 2019

OXFORD PROPERTIES GROUP EDMONTON, AB

DUTIES Maintained relationships in a fluid, tidy environment for tenants, delivery drivers, contractors and monthly parking patrons Operated an efficient, organized area for shipping and receiving Successfully practiced due diligence and safety to conduct a professional customer service experience SHIPPER/RECEIVER 2008 - 2012

DYNALINE INDUSTRIES LTD EDMONTON, AB

DUTIES Picking orders Checking and preparing shipments for export

Receiving products and shipments Annual stock counts and inventory GENERAL LABORER 2007-2008

NORTHGATE INDUSTRIES LTD EDMONTON, AB

DUTIES Use of hand/power tools in a construction environment Constant site clean up Building of small structures Sheeting walls with OSB or plywood

Interior and exterior drywall Operation of stud machine CUSTOMER SERVICE CLERK 2006 - 2007

CD PLUS LTD ST. ALBERT, AB

DUTIES Opening and closing store promptly on time Operation of store computers

Processing of sales and orders stock and data entry Customer service Cleaning of store Cash out before end of shift

FORKLIFT OPERATOR 2005 - 2005

MANSTAR DISTRIBUTORS EDMONTON, AB

DUTIES Picking and shipping orders Loading Customer service Inventory counts Some inside sales

CARPENTER APPRENTICE 2004 - 2005

GREY’S CONSTRUCTION INC SYLVAN LAKE, AB

DUTIES Framing Packing lumber Site clean up Developed an intermediate level of skill and dexterity with power tools Learned how to properly build, sheath, partially insulate and install interior and exterior walls Construct sheath roof framing systems as well as a number of smaller but equally important structures and scaffolding Learned the proper methods of forming and cement work Proper set up, use, and tear down of several types of scaffolding JANITORIAL ASSISTANT 2001- 2004

TRIPLE ARC HOLDINGS LTD ST. ALBERT, AB

DUTIES All aspects of janitorial work Developed a clear understanding of efficient use of time Gained interest in attention to detail As a loyal employee of Oxford Properties Group and Edmonton City Centre, I have had the unique position of managing the shipping/receiving department that serves the shopping center, TD Tower, Oxford Tower and Center Point Place under the title of Dock Master. My department has played a crucial role in the operation and management of any and all Oxford events while creating a world class customer service experience for all those who require our help. During my time as an employee I have gained a broad understanding of Oxford’s mantra, mission statement, policies, procedures, roles and responsibilities. I have been integral in reclaiming losses from insurance claims and damages and compassionately dealing with many types of tenant/courier/driver issues. These instances and more have shown my commitment to the growth and success of our company and the strengthening of relationships with tenants equaling more revenue for Oxford.

Due to a downturn in economy I was laid off along with many other employees. I hope to continue working for another property management company and to help that company grow and prosper. I ask that you take a look at my career and see the contributions I have made as an employee. I am ready to take on a bigger leadership role with more responsibilities and to branch out and learn more about what property management has to offer. EDUCATION

2001-2004 HIGH SCHOOL DIPLOMA St. Albert Catholic High School St. Albert AB BRYAN JAMES NEWBURY

VOLUNTEER & PERSONAL EXPERIENCE

SESSION DRUMMING 2010 - PRESENT

DUTIES Professionally perform in recording sessions as well as live performances. Quick learning curve, thinking on your feet, collaboration with others, following orders, working in a group, always being present, responsive and positive. MUSIC TEACHER 2004 - PRESENT

DUTIES Introduce students to notes, pitch, rhythm and other choral concepts. Mentor and guide students along the path of building a successful music career. Host Drum Clinics to educate and demonstrate my drumming technique. MUSICIAN 2001 - PRESENT

DUTIES Creatively compose, conduct, and perform music. Successfully launch many musical initiatives and collectives. Publicize and promote events and shows. Organize gigs, book bands/artists and advertise shows to bring in paying attendees and profits. Conceptualize names, albums, logos, artwork and contribute to brand awareness through the Internet, social media, other adverting and promotions. Master budgets, spending, investments and allocation of band funds.

PROFESSIONAL

ATTRIBUTES

ABILITY TO WORK

UNDER PRESSURE

DECISION MAKING

CONFLICT

RESOLUTION

LEADERSHIP

TEAMWORK

COMMUNICATION

TIME MANAGEMENT

SELF-MOTIVATION

ADAPTABILITY

CREATIVITY RESPONSIBLE

PERSONAL

ATTRIBUTES

UNIVERSAL

ATTRIBUTES

COMPUTER &

INTERNET SKILLS

ORGANIZATION

PLANNING & STRATEGIC THINKING

INTERESTS & ACTIVITIES

Herpetology

The great outdoors

Physical and Mental fitness Mind body connection Music

PH 403-***-**** adcelk@r.postjobfree.com 3200 60th St NE Unit 63 Calgary AB T1Y 4K8 REFERENCES

Ben Harbak [Oxford Properties] 780-***-****

Lonny Vanderheide [Oxford Properties] 780-***-**** Shane Zelman [Dynaline Industries] 780-***-****

Michael Wurtz [Music Dept @ SACHS] 780-***-****

Thank you for your consideration and I look

forward to speaking with you soon.

PH 403-***-**** adcelk@r.postjobfree.com



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