Emerson Castillo
**** * *** ****** *** #** Pasadena, California 91104
Phone:323-***-**** E-Mail: adceim@r.postjobfree.com Objective
To obtain a position as a substance abuse counselor that will utilize my experience, skills, and education to meet clients’ goals and objectives.
Experience
Guest Services (5/2018 – Current) Hilton – Pasadena, CA Attend to guest request, organize lobby, hotel maintenance, housekeeping, organize supply room, restock amenities, provide optimal level of customer service, greet guest pleasantly, and resolve all queries. Intake Specialist (1/2017- 1/2018) Sovereign Health Dual Diagnosis – Culver City, CA Admit clients upon arrival into the program, evaluate client needs, Set up appointments, record keeping and fill in charts, fax documents to corporate office, daily headcount, keep and store client valuables, follow HIPPA guidelines when answering phone calls and staff, document non-compliance and infractions, communicate with upper management with any public related issues. Care Giver (5/2010 – 5/2015) IHSS – Los Angeles, CA Monitor elderly client as in-home care giver, maintain a clean and sanitary living environment, prepare nutritionally adequate meals, accompany client to doctors appointments, deliver and administer medication, handle needs with-in the home and outside request. Education
Los Angeles Training Institute for Alcohol and Drug Counseling - IR&RC Prep. (2/2019 – Current) Build a strong knowledge base focused on chemical dependency, counseling theories and techniques, counseling fundamentals, drug use in special populations, personal and professional growth, chemically dependent criminal offenders, physiology and pharmacology, intro to case management, intro to alcoholism, counseling the dual diagnosed, law and ethics, and supervised practicum. Los Angeles Education Corps – High School Diploma (8/2010 – 8/2011) General education studies.
Skills
Pass examination and received RADT certification, CPR and AED certified, ability to establish trusting relationships with others while helping them realize their own strengths, experience with helping others with the disease of addiction, great communication skills, critical thinker, fast learner, open minded, and willing to take the extra step to help those in need.
References
2
Ben Ohling
Care Coordinator -Sovereign Health
Blake Prewitt
Operations Manager – Sovereign Health
Ivania Rodriguez
Director of housekeeping - Hilton
Richard Bali
Case manager - IHSS