Experienced in RF, telephony, fiber and microwave telecommunications with networking, SCADA and IP competencies. Self-motivated, disciplined, responsible and resourceful with excellent written, oral and inter-personal communication skills. Seeking employment in a professional, technical capacity.

EDUCATION

Telecommunications Engineering Technology Diploma

Northern Alberta Polytechnic Institute of Technology, Edmonton, Canada

Ericsson Certificates GSM BSC Operation & Maintenance

Parsons Wireless - Installation Workmanship Technique

PLS Engineering - Propagation & Waveguide Sweeping

Harris Farinon – Microstar Radio Operation & Maintenance

Acterna – DS1/DS3 Fundamentals & Applications

TELECOMMUNICATIONS EMPLOYMENT EXPERIENCE

MxU Technician Nov 2018–Aug 2019

AFL Global, Edmonton, Alberta Canada

Install residential and business Fiber lines from Main Equipment Rooms (MER) to each individual suite. Splice and terminate.

Conduct Optical Power Meter testing of fiber connections.

Troubleshoot technical issues swiftly and accurately.

Provide unparallel customer service excellence.

Front Office NOC Engineer Jan 2014-May 2015

Huawei Technologies ApS, Copenhagen, Denmark

•Member of team responsible for surveillance of alarms, events and faults in radio access network; performed routine preventive maintenance and repairs.

•Investigated internal and external customer complaints with follow up.

•Dispatched and coordinated field engineers at sites that needed local support.

•Provided verbal and written updates/feedback about operational activities and prepared daily reports of the network performances.

Front Office NOC Coordinator Sep 2008-Dec 2013

Comfone AG, Bern, Switzerland

Member of international team responsible for monitoring and trouble-shooting international SS7 signaling network

Acted on network performance anomalies and alarms and tracked their resolution.

Provided customer service via E-mail and telephone to international customers.

Creating reports of problem activities

Participated in rotational on-call duty (7x24.)

Network Field Technician Dec 2006-Aug 2008

Rogers Wireless, Vancouver, BC

Tested, verified and reported on RF and Radio performance using specialized RF testing tools in conjunction with a RF performance analyst.

•Conducted site surveys, third party escort/supervisions, transmission cross connect upgrades, on-site troubleshooting (coordinating with other field site technicians and switch technicians) to optimize & enable in service operation.

•Maintained site documentation to log all engineering and contractor activities. Wrote incident and fault reports as required. Acted on and assisted in resolving such reports. Involved in Work Order completion, documentation and sign-off.

•Communicated regularly with other carriers, departments and personnel to solve network problems.

Senior Radio Technician June 2004-Feb 2006

TelecomBermuda, Hamilton, Bermuda

Installed, commissioned, repaired, and maintained two-way mobile radios, paging, microwave and emergency first responder radio network equipment.

Demonstrated expertise with tools & test equipment required to install, upgrade, commission, integrate, operate, & trouble-shoot wireless networks & systems.

Maintenance & operational acceptance of wireless devices & network features.

Quality awareness & ability to implement quality control processes.

NON-TELECOMMUNICATIONS EMPLOYMENT EXPERIENCE

Assembly Technician / Warehouse Worker Dec 2017 – May 2018

Kelly Services Employment Agency, Guelph, Ontario

English Second Language Teacher Nov 2015 – Nov 2017

UniTEFL, Chiang Mai, Thailand

Contact this candidate