PANKAJ YERPUDE

Flat No. ***, H-Wing, Vrundavan Society, in front of Shivane Bus Stop, NDA Road, Shivane, Pune – 411 023.

Contact: 937*******; Email: adcdzg@r.postjobfree.com

CAREER OBJECTIVE:

To secure a sound position where by I can utilize my technical skills to best of my abilities, leading to accomplishments of organizational goals and personal development.

CAREER GLIMPSE

I have total 10+ Years of experience

-PRIONE Busniness Services Pvt. Ltd. – 3 months

-PhonePe Pvt. Ltd. –9 months

-TATA Consultancy Services Ltd – 25 months

-Persistent systems Limited – 6 months

-Mphasis an HP Company – 46 months

-CMS Info System Private Limited – 21 months

-RELIANCE COMMUNICATIONS (WWE) – 31 months

-ACET SERVICES (Computer Firm) – 19 months

PRIONE Business Services Pvt. LTD. JV with Amazon Pay Oct 19-Dec 19

Pride Gateway, Smartworks Busniness Center, Level 5, Baner, Pune.

Designation: - MIS - Operations Associate.

RESPOSIBLITIES:

oAssisting Regional head in day to day work of Pune.

oPreparing daily, monthly MIS reports in MS Excel for review.

oDaily Coordination with Analytics team for inputs, data sanity on the reports available on various Analytical software like CRM / PWAIN.

oHandling day by day queries and management operations.

oPreparing area wise (Channel Manager, TL, FSE) targets for sales.

oID whitelisting / de-whitelisting for FSE, TL, Channel manager and ASM (PWAIN).

oResponsible for FSE, TL, CM life cycle management that includes attendance & salary pay-out, Look over of more than 600 off-role.

oKeeping track on merchandising received from HO & handed over to sales team.

PhonePe Pvt. LTD. Jan 19-Sep 19

Unit 401, Tech Summit, Baner Road, Baner, Pune.

Designation: - MIS Executive.

RESPOSIBLITIES:

oAssisting Regional head in day to day work for west region.

oHandling operations of RKAM & MASS Offline as shared resource for both.

oPreparing daily, monthly MIS reports for review.

oDaily Coordination with Analytics team for inputs, data sanity on the reports available on various Analytical software like Salesforce / ops console / spoors & ACE.

oHandling day by day queries and management operations.

oPreparing area wise targets for sales & service.

oID creation/deletion for FOS/ TSM & Area managers (ACE ID, Spoors ID).

oResponsible for BDE life cycle management that includes BDE attendance & salary pay-out, Look over of more than 1000 off-role.

oKeeping track on merchandising received from HO & handed over to sales team.

oHandling ops related queries, QR code mapping of new & existing merchant.

TATA Consultancy Services Ltd. Dec 15-Dec 18

Project Tata Motors Limited.

Quadra II, opposite of Magarpatta CyberCity, Pune.

Designation: - MIS Executive.

RESPOSIBLITIES:

Preparation of Daily Incident pending report in excel.

Data fetch from Remedy and prepare Incident Logged, Resolved, Pending, and SLA report.

Preparation of Daily, weekly, Monthly SLA reports in excel.

Weekly Governance Meeting PPT preparation regarding aging pending Incidents and action to be taken.

Weekly, monthly, quarterly Core & Access Switch SLA reports in excel.

Monthly Governance Meeting PPT. preparation.

Monthly WAN link PPT preparation with observations of link utilization.

Monthly network devices CPU & Memory utilization PPT preparation with observation.

Quarterly Governance excel & PPT preparation for client review.

Quarterly Rack Audit report preparation in Excel & PPT.

Follow up with Engineers for pending incident & activity.

Persistent Systems Limited. June 15-Dec 15

Hinjewadi Phase-1, Pune.

Designation: - Shift Lead.

RESPOSIBLITIES:

Managing SD, FS, AS team in shift.

Preparation of DRM in MS Excel, Pending service request PPT for every day presentation.

Working on GTSC induction PPT assignment.

Working on SLA & CSAT SR for audit data.

Escalation ticket resolution.

MPHASIS an HP Company MAR 11-Feb 15

CyberCity, Tower 4, Pune.

Designation: - Team Lead.

CMS Info System Private Limited JUN 09-MAR 11

Client site Virgo Engineers Ltd, Pune

Designation: - Desktop Engineer (Team Leader).

RELIANCE COMMUNICATIONS (WWE), Nagpur. JAN 06-JUL 08

Designation: - System Admin.

ACET SERVICES (Computer Firm), Nagpur. JUN 04-DEC 05

Designation: - Service Engineer.

ACADEMIC

MCA, 2012

Through distance learning (AIM University), 74%

Diploma (Computer Technology), 2004

M.S.B.T.E., 50%

12th, 1999

Pune Board, 43.50%

10th, 1997

Pune Board, 48.26%

PROFESSIONAL QUALIFICATION

MCSA & Messaging From CMS Institute, Pune.

IBM Tivoli Storage Management 5.4 certified.

ITIL (2011) Foundation V3 certified.

PROJECT

IBM Tivoli Storage Management

Title

TSM Through Manage Backup, Archive and Disaster

Team Size

2

Operating System

Windows 2K3 Server

Data Base

TSM

Duration

15 Days

Project Description

It was our Curriculum Project for Manage a Backup, Archive and how to Disaster Recover to plan them. I have defined a different-different Policy in Server.

COMPUTER PROFICIENCY

Programming Languages

MS- Office 2k3/2k7/2010/13/16, C, Visual Basic

Operating Systems

Windows server 2K, 2k3, 2k8, Win XP, Win Vista, Win 7, Win 10

PERSONAL DOSSIER

Father Name

Suresh P. Yerpude;

Date of birth

26th Oct 1981;

Languages Known

English, Hindi, Marathi;

Permanent Address

Flat NO. 207, Vrundavan Society, NDA Road, Shivane, Pune - 411023.

Passport No.

H8138333 (27/11/2009 – 26/11/2019) (applied for reissue passport)

Date: Pankaj S. Yerpude

Place:

Contact this candidate