Customer Service Representative

Tatiana Bravo

Pomona, CA ***** ~ 909-***-**** ~ **************@*****.***

Professional Summary

I am currently attending college courses at Mt. San Antonio College, and I am dedicated to attending school to earn my degree. I am a highly motivated young woman who enjoys working with others, I follow directions and complete tasks in a timely manner.

Skills

- Microsoft Office

- Money handling

- Retail store support

- Data entry

- Professional demeanor

Education

Garey High School Pomona, CA

High School Diploma 2016

Mt San Antonio College Walnut, CA

Currently attending

Work History

May 2018 to Current

Carelife Medical Equipment & Supplies, Irwindale, CA Customer Service Representative

• Answering and transferring calls

• Complete intake of patient information

• Process orders placed by clients via fax/email/over the phone

• Log rental equipment using Exel

• Ability to schedule delivery & pick up of rental equipment

• Knowledge of company inventory

• Knowledge of basic office equipment

• Communicated with vendors regarding back order availability, future inventory and special orders November 2017 to May 2018

Target Pomona, CA

Cashier, Team Member

• Meet and greet customers

• Handle returns and refunds

• Answer questions about products, services, and merchandise

• Trained as Customer Service and provided back-up coverage to provide customers with optimal support

• Restocked, arranged and organized merchandise in front lanes to drive product sales January 2016 to January 2018

Sonic Drive-In Pomona, CA

Car Hopper, Server

• Ensuring that all restaurant menu items meet operational standards

• Greeting all guests in a polite and friendly manner with a smile

• Making accurate change quickly and efficiently for restaurant guests

• Carrying and balancing a tray weighing up to 25 pounds

• Serving guests in a timely manner

• Clearing trays from guests' cars

• Maintained clean, sanitized and well-organized food preparation zones

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