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Customer Service Attendant

Location:
Philadelphia, PA
Posted:
March 20, 2020

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Resume:

Jeanette Anderson

**** ***** ****** ************, ** 19136− 267-***-**** adcdv4@r.postjobfree.com

Experience

ROOM ATTENDANT

PALOMAR HOTEL, PHILADELPHIA, PA

July 2010 –September 2018

Carried lines, towels, toiletries, and cleaning supplies using wheeled carts

Replenished amenities and linens for arriving and departing guests

Cleaned and sanitized bathrooms for arriving and departing guests

JANITORIAL

KEYSTONE BUILDING MAINTENANCE, PHILADELPHIA, PA

June 2009 – July 2012

Cleaned building floors; sweeping, mopping and vacuuming

Cleaned and disinfected bathrooms/gathered and emptied trash

Replenished bathroom supplies, polished metalwork

ROOM ATTENDANT

LOWES HOTEL, PHILADELPHIA, PA

September 2005 – April 2010

Cleaned and sanitized rooms and bathrooms for arriving and departing guests

Responded to all guests requests promptly expressed excellent customer service

ROOM ATTENDANT

SHERATON RITTENHOUSE HOTEL, PHILADELPHIA, PA

May 1999 – May 2005

Cleaned and sanitized rooms and bathrooms for arriving and departing guests

Emptied all trash and restocked amenities and linen for guests

Vacuumed and mopped floors

ROOM ATTENDANT, LAUNDRY ATTENDANT, MAINTENANCE, HOUSEKEEPING SUPERVISOR

COURTYARD MARRIOT HOTEL, PHILADELPHIA, PA

February 1996 – March 1999

Cleaned and sanitized rooms for arriving and departing guests

Washed folded and distributed linens to room attendants

Plastered walls, floor tiles, grouted wall and replaced light fixtures

Supervised work activities of cleaning personnel to ensure clean and orderly

Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment and take corrective action.

Education

High School Diploma

South Philadelphia High School, Philadelphia, PA

June 1988

Awards and Recognitions

Numerous letters of gratitude from guests and numerous Employee of the Month rewards

References

References are available on request.



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