KANNAN SP

*/*** *********** ******,

NORTH STREET,

SUKKAMPATTY [PO],

SALEM [DT]-636122

TAMILNADU

PH: +91-962*******

adcdfl@r.postjobfree.com

OBJECTIVE

Intend to build a career with leading corporate of hi-tech environment with committed & dedicated people, which will help me to explore myself fully and realize my potential. Willing to work as a key player in challenging & creative environment. EXPERIENCE

ARRS Academy, Salem

Job : IT - System Administrator

Handling Desktop, Laptop issues.

PC Hardware maintenance troubleshooting and GHOST installations.

Installing & Troubleshooting All Operating systems & Software’s.

Installing subject related software’s (Program C++, Pythons, and M.S Office etc.)

Create network for internet and file sharing from one computer to another.

Installing and Maintenance printers and Scanners.

Installing & Maintenance Smart Classes.

Modem, Router & Firewall configuration and maintenance.

Creating LAN, WLAN for system communication.

Creating Wireless for campus with security mode.(Desktop, Laptop, Mobile)

Installing and maintenance of CCTV & IP Camera’s.

SMS sending to Parents (Marks, Celebration and Information).

Editing Video & Audio for School Events.

Taking Photo’s & Video’s then editing and uploading in social Medias & websites.

Taking Backup Data’s Weekly & Monthly.

Infolink Systems, Salem

JOB : Team Member (IT - Customer Support Engineer)

Attend daily infrastructure call with clients on availability of the tool

User administration

Setup security policies for users

Windows update management

Quickly arrange repair for hardware in occasion of hardware failure

Create a backup and recovery policy

Administrating Active Directory and print services.

Perform User Admin Activities (resetting passwords, unlocking accounts)

Coordinate with internal and external customers as necessary

Setup security policies for users work stations (Antivirus, Microsoft Components)

Configuring and Troubleshooting Hand Held Devices. May 2014 – Present

Aug 2012 – April 2014

Achievements

Achieved many

Customer satisfactions

for online Support.

HCL INFOSYSTEMS LTD, Bangalore

JOB : Apprentice-IT (Customer Support Engineer)

Tier1 Technical Support for Employees all over Karnataka.

Support Includes troubleshooting of Computer Hardware and Software Issues

Handling Incidents and prioritizing as per the business Impact.

Diagnosing problems with resolutions, escalating to appropriate group for In-Depth Support as per the customer demand.

Configuring emails to end Users

Backing up respective Data

Utilization of technical and customer handling skills to provide quick solution and better suggestions.

Attend the basic training program of Windows server 2003 & 2008.

Installation of HCL Infiniti Global Line server with Windows Server 2003. Software and Network configuration, User creation and management in Karnataka Vikas Grameena Bank all Branches of Dharwad & Belgaum Region.

Installation and Maintenance for clients Configuration of Flexcube and Antivirus Support (Symantec End Point Protection) in Canara Bank all Branches of Belgaum Region.

PROJECT TITLE: MOVE

Project Description: The project is RAM installation for System upgrading purpose in Karnataka Vikas Grameena Bank at Dharwad & Belgaum Districts branches at Karnataka. EDUCATION

Diploma in Electronics and Communication

Murugesan Institute of Technology,Salem

Studies focused in Fundamentals of Electronic & Electrical Components, Communication Equipments, Computer Hardware’s, C Programming, Object Oriented Programming (C++), Embedded System, Basic of Network Topology and Protocol and academic project. ACADEMIC PROJECT:

Micro Controller based Car Automation.

Senior Secondary

Govt.Hr.Sec School, Valasaiyur

(State Board)

High School

Govt.Hr.Sec School, Sukkampatty

(State Board)

June 2011 – July 2012

Achievements

Received multiple

appreciations from

Client on delivering

task at time.

June 2009 – April 2011

Secured - 76 %

June 2008 - April 2009

Secured - 73%

June 2006 - April 2007

Secured - 58%

TRAINING UNDERTAKEN

Computer Hardware & Networking maintenance in Access Point IT Services India Pvt Ltd, Salem.

One month implant training in Salem Material technology, Salem. PERSONAL INFORMATION

Name : Kannan SP

Date of Birth: 5th March 1992

Marital Status : Un married

Languages known : English, Tamil and Kannada

Permanent Address: No. 4/106 Maariyamman Temple,

North street,

Harur Main road,

Sukkampatty,

Salem (DT) - 636122

DELCARATION

I hereby declare that all the information mentioned above is true to the best of my knowledge.

Kannan SP

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