Intend to build a career with leading corporate of hi-tech environment with committed & dedicated people, which will help me to explore myself fully and realize my potential. Willing to work as a key player in challenging & creative environment. EXPERIENCE
ARRS Academy, Salem
Job : IT - System Administrator
Handling Desktop, Laptop issues.
PC Hardware maintenance troubleshooting and GHOST installations.
Installing & Troubleshooting All Operating systems & Software’s.
Installing subject related software’s (Program C++, Pythons, and M.S Office etc.)
Create network for internet and file sharing from one computer to another.
Installing and Maintenance printers and Scanners.
Installing & Maintenance Smart Classes.
Modem, Router & Firewall configuration and maintenance.
Creating LAN, WLAN for system communication.
Creating Wireless for campus with security mode.(Desktop, Laptop, Mobile)
Installing and maintenance of CCTV & IP Camera’s.
SMS sending to Parents (Marks, Celebration and Information).
Editing Video & Audio for School Events.
Taking Photo’s & Video’s then editing and uploading in social Medias & websites.
Taking Backup Data’s Weekly & Monthly.
Infolink Systems, Salem
JOB : Team Member (IT - Customer Support Engineer)
Attend daily infrastructure call with clients on availability of the tool
Setup security policies for users
Windows update management
Quickly arrange repair for hardware in occasion of hardware failure
Create a backup and recovery policy
Administrating Active Directory and print services.
Perform User Admin Activities (resetting passwords, unlocking accounts)
Coordinate with internal and external customers as necessary
Setup security policies for users work stations (Antivirus, Microsoft Components)
Configuring and Troubleshooting Hand Held Devices. May 2014 – Present
Aug 2012 – April 2014
for online Support.
HCL INFOSYSTEMS LTD, Bangalore
JOB : Apprentice-IT (Customer Support Engineer)
Tier1 Technical Support for Employees all over Karnataka.
Support Includes troubleshooting of Computer Hardware and Software Issues
Handling Incidents and prioritizing as per the business Impact.
Diagnosing problems with resolutions, escalating to appropriate group for In-Depth Support as per the customer demand.
Configuring emails to end Users
Backing up respective Data
Utilization of technical and customer handling skills to provide quick solution and better suggestions.
Attend the basic training program of Windows server 2003 & 2008.
Installation of HCL Infiniti Global Line server with Windows Server 2003. Software and Network configuration, User creation and management in Karnataka Vikas Grameena Bank all Branches of Dharwad & Belgaum Region.
Installation and Maintenance for clients Configuration of Flexcube and Antivirus Support (Symantec End Point Protection) in Canara Bank all Branches of Belgaum Region.
PROJECT TITLE: MOVE
Project Description: The project is RAM installation for System upgrading purpose in Karnataka Vikas Grameena Bank at Dharwad & Belgaum Districts branches at Karnataka. EDUCATION
Diploma in Electronics and Communication
Murugesan Institute of Technology,Salem
Studies focused in Fundamentals of Electronic & Electrical Components, Communication Equipments, Computer Hardware’s, C Programming, Object Oriented Programming (C++), Embedded System, Basic of Network Topology and Protocol and academic project. ACADEMIC PROJECT:
Micro Controller based Car Automation.
Govt.Hr.Sec School, Valasaiyur
Govt.Hr.Sec School, Sukkampatty
June 2011 – July 2012
Client on delivering
task at time.
June 2009 – April 2011
Secured - 76 %
June 2008 - April 2009
Secured - 73%
June 2006 - April 2007
Secured - 58%
Computer Hardware & Networking maintenance in Access Point IT Services India Pvt Ltd, Salem.
One month implant training in Salem Material technology, Salem. PERSONAL INFORMATION
Name : Kannan SP
Date of Birth: 5th March 1992
Marital Status : Un married
Languages known : English, Tamil and Kannada
Permanent Address: No. 4/106 Maariyamman Temple,
Harur Main road,
Salem (DT) - 636122
I hereby declare that all the information mentioned above is true to the best of my knowledge.