Objective
As a multimedia specialist, I set out to create a new standard for quality at every turn. I thrive off of learning and helping my colleagues learn, and I am always pushing to be better than I was yesterday. I am often told that my strongest asset is my ability to take any request and turn it into something that tells a story. I specialize in vector design and diagrams, user experience, photo manipulation, and document duplication. I work exceptionally well under tight deadlines and heavy pressure, and I’m equally comfortable as any part of a team.
Professional Experience
MULTIMEDIA SPECIALIST - CONTRACTOR \\ FLORIDA BLUE - GUIDEWELL
JULY 2019 – PRESENT \\ JACKSONVILLE, FL
Develop and maintain learning solutions and user experiences with the EL&D Instructional Design Team.
Working alongside ISDs building storyboards, prototypes, and wireframes to guide the user experience.
Create and manipulate innovative graphic elements within templates, logos, and video animations.
Manage the production of project deliverables including brochures, PPTs, CBTs, videos, and Sharepoint.
Implement, maintain, and provide input to management on the multimedia design process and standards.
Collaborate with Project Managers, ISDs, stakeholders, and SMEs in an Agile development environment.
SENIOR GRAPHIC DESIGNER \\ A. HAROLD & ASSOCIATES
OCT. 2015 – NOV. 2019 \\ JACKSONVILLE, FL
Develop imagery– and video-heavy training programs for the U.S. Navy.
Collaborated directly with ISDs and SMEs in an Agile development.
Lead designer on multi-million dollar classified training contracts doing photo manipulation and illustration.
Develop and maintain all visual styles and standards for multiple projects.
Train fellow designers in standards and techniques used to maintain consistency.
Developed the full visual user experience across multiple design projects.
SENIOR GRAPHIC DESIGNER \\ APTARIS, LLC.
JAN. 2014 – OCT. 2015 \\ JACKSONVILLE, FL
Developed print and online advertising circulars for national retail chains.
Handled multiple accounts on a team as well as individual projects within the company.
Generated and maintained a series of working templates for a wide variety of projects.
Assisted with routine maintenance and calibration of in-house printing facilities.
SENIOR GRAPHIC DESIGNER - GS-12 \\ CENTRAL INTELLIGENCE AGENCY
SEP. 2004 – NOV. 2013 \\ LANGLEY, VA
Developed print and online graphics for publications, books, posters, and briefing materials for high-level policymakers including the White House, JCOS, NSA, and DNI.
Three years as a co-production manager and graphic designer for a high-demand publications office.
Developed sensitive graphics support for covert operations, often collaborating with trusted assets including the FBI and the DHS, as well as appropriate foreign intelligence agencies.
Received numerous performance awards and commendations as a result of my work, including multiple Exceptional Performance Awards and a National Intelligence Meritorious Unit Citation given by the D/CIA for my role in a world-changing covert operation.
Maintained a fleet of printers, plotters, and copiers including maintenance, calibration, and service.
OWNER/OPERATOR \\ HACK’S AUTO DETAILING
2000 – PRESENT \\ ON LOCATION AS REQUIRED
Owner and sole employee of exotic and luxury car detailing business.
Fully control all business decisions including marketing, budget, supplies, and customer satisfaction.
Have built a long following of repeat customers and word-of-mouth clients through superb service, attention to detail, and the highest quality detail work.
Support the international detailing community through online forums, group detailing seminars, and both teaching and receiving hands-on training at various aspects of the business.
VIDEO PRODUCTION ASSISTANT \\ MIAMI DOLPHINS, NFL
1996-2004 \\ DAVIE, FL
Assistant videographer for practices and games.
Helped arrange a new library management system for college scouting videos.
Assisted in game-day operations including on-the-field diagnostics and repairs.
Provided technical support for publications staff learning new Adobe software.
Security Clearances
CIA: TS/SCI with Full Scope Lifestyle Polygraph – Last Renewed October 2013
US Navy: SECRET clearance – Last Renewed December 2015
National Merit Award
CIA: National Intelligence Meritorious Unit Citation (NIMUC) - 2013
Education
BACHELOR OF FINE ARTS \\ MAY 2004 \\ RINGLING SCHOOL OF ART & DESIGN
Major: Graphic Design Minor: Photography & Digital Imaging
Skills & Abilities
Leader of teams as large as eight and as small as two, and have taken training in conflict management, quality control, and problem solving at management and personal levels.
Over 16 years of experience in high-demand graphics shops; working primarily in the Adobe Suite.
Extremely proficient in most Adobe Creative Cloud products; including Adobe Photoshop, Illustrator, InDesign, XD, Premiere, After Effects, and Acrobat.
Over 25 years of photography and video production experience as both hobby and trade.
Worked in professional video production, received my college minor in 35mm film photography; continued with extensive training in digital photography and videography throughout my career.
Photographed countless private events such as: weddings, sporting events, concerts, and landscapes.
Over 20 years of experience working with computers; installations, builds, and troubleshooting.
Nine years of experience editing national intelligence-level publications and products.
Solid working knowledge of MS Office Suite: Word, Excel, Outlook, Powerpoint
A lifetime of hands on experience working with a wide variety of mechanical and electrical products.