adccuc@r.postjobfree.com Calgary, Alberta 403-***-****

PROFESSIONAL PROFILE

Seasoned and versatile Senior Project Manager with over 18 years of Canadian and International experience in the Information Technology and Construction fields; including 11 years in Program and Project Management, as well as 7 years in IT Management.

Focussing on developing business improvement plans and communication plans aimed at delivering continuous business learning and improvement. Extensive experience in, project and program delivery with a proven track record for successfully launching, managing and releasing large scale projects in several industries and technologies.

TECHNICAL SKILLS/INDUSTRY EXPERIENCE

MANAGEMENT FOUNDATION

Project and Program Management, Waterfall, Agile, SCRUM, Business Analysis, Risk Management, Earned Value Management, Change Management, ITIL, Integration Management

INDUSTRIES

Oil & Gas, Aerospace, Airlines, Air Transport, Banking, Insurance, Media, Retail, Pharmaceutical, Pulp and Paper, Manufacturing, Publishing and Printing, Telecommunications, Education and Research

MANAGEMENT TOOLS

Microsoft Project 2003-2016, EPM, Primavera (P6),

ITSM/ SharePoint, Cherwell (CSM)

APPLICATIONS

Citrix, Sharefile, VMware, Oracle 10.2, ServiceNow

Business Object, Hyperion, JDE, AutoCAD, SQL, SAP

PROJECT TYPES

Infrastructure, Telecommunications, BI, Analytics, Data Center,

Software Development, Construction & Relocation, Security, Networks, Implementation, and Commissioning. SaaS, Cloud

SYSTEMS

Windows Server NT/2000/2003/2008/2012/2016)

Microsoft Windows Workstation (NT/2000/XP/W7-8-10) Novell 3.11 / Novell Group Wise / Exchange

TELECOMMUNICATIONS

SAAS, Cloud, LAN, WLAN, VLAN, MAN, WAN, MPLS, TCP/IP, DNS, LDAP, Routers, Switches, Firewalls, VOIP,

OFFICE PRODUCTIVITY

Microsoft Office /2010, SharePoint

Microsoft Visio / Outlook / Excel / PowerPoint

SERVERS / HARDWARE

Dell, HP, IBM, NETAPP, Cisco, Riverbed, Juniper, SAN, QoS, AIX, Steamcore, Wireless Bridge, Wild Packets, BES Server

RESOURCE MANAGEMENT

Cross-Functional teams, Developers, Vendors, Contracts,

Subject Matter Experts, and Stakeholders

CORE COMPETENCIES

Experienced in understanding business processes, while at the same time engaging with business owners and key stakeholders in ensuring benefits and business objectives are realized.

Experienced in IT Management, Software Development, System and Network Administration, Solution Architecture and Design, Telecommunication, Enterprise System Integration and Technical Support.

Knowledgeable in developing, negotiating contracts and master service agreements with third party vendors.

Skilled in developing and tracking vendor performance, management plans, deliverables based on Business Cases, MSAs, SOWs and vendor contract closeout.

SOFT SKILLS

Strong leadership of cross-functional teams, vendors, contractors and managing stakeholder expectations.

Works well under pressure; in deadline-driven, complex and demanding situations.

Self-motivated, energetic, initiative focused, assertive, confident, and results driven.

Possess strong interpersonal and communication skills, as well as, cultural and situational awareness.

Ability to develop and maintain relationships at all levels of an organization, with internal and external stakeholders.

Strives during continuous change, ambiguity and during challenging times.

Analytical/systematic thinker with excellent attention to detail.

PROFESSIONAL EXPERIENCE

University of Calgary, Calgary April 2019 – to this day

Senior Project Manager

Managed and delivered the Secure Computing Program aimed at enabling researchers in collecting, storing, analyzing, sharing and preserving their research level four data in a secure environment. This initiative leveraged cloud services through Citrix, Microsoft Azure, VMware, SerciceNow as well as a multitude of other technologies in order to comply with the UofC policies and standards. Projects related in the program; Secure Data Storage, Data Analysis, Data Sharing and Collaboration, Electronic Medical Records, Azure and SaaS based projects

Key Accomplishments & Deliverables

Rescued and delivered two high visibility projects for the Clinical Research Unit and the Comings School of Medicine.

Executed and completed a reset and gap analysis on critical projects under the program, as well as refined, developed and established proper requirements, scope and expectations with key stakeholders.

Lead and managed multiple teams across IT departments in ensuring that processes and deliverables were met.

Managed tight deadlines on certain projects in order to meet expectations by researchers and medical staff.

Managed and maintained vendor relationships in order to ensure the contract deadlines were met.

Re-established statement of work, vendor agreements and mitigated project risks due to misalignment on the RFP.

Implemented best practice through proper PMO guidelines, as well as leveraged previous knowledge and experience.

Lead teams in developing required artifacts such as Architecture Solution documentation, Governance, Detailed Design documentation.

Suncor Energy, Calgary December 2017 – April 2019

Senior Project Manager

Managed and lead multiple enterprises wide infrastructure projects related to process and people, in an effort to assess corporate risks on upstream and downstream business unites. Established clear benefits realisation and solution recommendations with integrated project teams in alignment with the overall portfolio. Successfully lead teams towards ensuring alignment with sponsors and business owners were of the utmost importance.

Key Accomplishments & Deliverables

Facilitated and lead effective governance related projects, reviews and steering committees, in an effort to obtained buy-in on recommended solutions by key stakeholders (multiple sites and refineries across North America).

Managed 3rd party service providers and contractors through clear and concise accountabilities towards executing the work based on the agreements. Managed to reduce cost overrun in controlling work and progress executed by vendors.

Provided and managed project scope/budget/ timeline changes based on the established change management process driven by the PMO and the internal Suncor processes.

Aided and mentored team members in refining their work and leveraging an agile approach towards executing their work.

Realigned expectations and outcomes in a complex work environment, while at the same time ensuring quality of the deliverables were met.

Shaw Communications, Calgary August 2016 – November 2017

Senior Project Manager (Managed budgets of over $2.8 million)

Managed and lead multiple high profile telecommunications/cloud enabled projects towards meeting fiscal year end for the OSS Program. Successfully managed and integrated new Data Center Infrastructure Management (DCIM) Cloud solution in multiple data centers and hub sites across Canada.

Key Accomplishments & Deliverables

Designed, Procured, and installed SaaS Cloud based DCIM solution in a foundational environment as part of an initial Pilot.

Planned and managed a multi-year project rollout of the Cloud based DCIM solution to over 7000 racks nationwide.

Managed several other projects ranging from Wi-Fi, Resource Inventory, and Voice Usage Mediation.

Developed project related RFx documentation and processes to meet tight deadlines for fiscal year end. Lead and managed the RFP process and vendor selection on Data Center Infrastructure Management project.

Successfully delivered new Mediation Zone project, replacing, and decommissioning current homegrown system and parsers

Delivered new workflows and processes to ensure operational readiness and sustainment.

Provided weekly reporting to executive leadership and ensured proper communication with all Stakeholders

Established core expectations and managed teams and vendors to successfully deliver project on time and budget.

Maintained positive relationships and communication with Stakeholders, Management, and team members

Calgary Airport Authority (YYC), Calgary Dec 2013 – June 2016

Senior Project Manager (Managed budgets of over $7.2 million)

Managed and accomplished various critical business initiatives for the existing and new International Terminal. Successfully managed and delivered passenger processing and airport security programs; facilitating project initiatives across construction teams, external vendors, and IT departments. Projects included Airport Terminal Management System, as well as building construction elements related to the new International Terminal.

Key Accomplishments & Deliverables

Successfully managed and delivered the overall Passenger Processing improvement program.

Accountable for realigning the automated Swing Gate system for the new International Terminal Building; security driven analytics project based on inbound and outbound passengers segregation; first in Canada.

Managed and led technical teams, vendors and developers towards integrating data exchange, performance, capacity, and resiliency on all critical technologies and systems being implemented in existing and new terminal.

Implemented and proactively managed communications, changes, budgets, risks, issues, and disputes on all projects.

Managed multiple contractors and external vendors on each project and ensuring expected results were met.

Oversaw Master Service Agreements, SOW, RFIs, RFPs, and CRs related to each project.

Successfully planned and delivered campus wide network on new VLan network with over 1200 connected devices.

Defined and documented use cases models, success criteria’s, corrected and approved QA test cases.

Conducted workshops and interviewed business units on requirements gathering, design specifications, transition to operations and software build on all solutions and program related applications.

Applied and developed application enhancements using agile methodologies on internal and external software development.

IBM, Canada Dec 2012 – Nov 2013

Senior Project Manager (Managed Budgets of $4.5 million)

Led and managed multiple client based infrastructure programs and projects on (Mainframe zOS, HPNS, AIX, and Midrange) while meeting stakeholder expectations and ensuring overall quality management of various deliverables were met. Program assessment, audit and recommendations made on internal IBM delivery department and ensuring projects were in alignment with PMO processes. Directed and managed project managers and teams with up to 25 resources on infrastructure and application projects — Implemented PMO processes in the department, aligned with CPH and improved project performance and reducing costs by 45% in first year.

Key Accomplishments & Deliverables

Management of multiple infrastructure projects on (Mainframe zOS, HPNS, AIX, and Midrange). Program management assessment and recommendations on internal IBM projects in alignment with PMO processes.

Managed multiple Projects while evaluating impacts on Program level for each individual projects.

Produced, managed and maintained project plans as well as monitored, resource scheduling and quality assurance.

Created weekly executive project status reports and documentation follow-up, including management of outstanding risks and issues for the following projects (DB2 Migration, SQL Database Migration and consolidation, Transfer of security logs Syslog, roadmap, Interac fraud detection transaction, Data Power compliance and data transformation).

Established performance metrics on projects aligned to PMO processes and Roadmap.

Managed conflicting priorities on scope and resources, as well as ensuring completion of all project phases and deliverables, including key resource planning and forecasting, budgeting, setting deadlines and monitoring activities.

Designed detailed planning of project activities taking into account client issues and complexities with stakeholder expectations.

Managed projects with varying levels of complexity and identified and mitigated potential risks; developed requirements, managed change control, and tracked schedules and cost performance while ensuring project activities aligned with business objectives.

Assessed Stakeholders needs analysis on the internal Program, ensuring quality control, identification of standards, processes and procedures aligned with IBM CPH process.

FPInnovations, Montreal Apr 2012 – Dec 2012

Project Manager (Managed Budgets of $1.2 million)

Directed and delivered corporate scale SharePoint Program across the organization in North America aimed at introducing collaborative sites Integration for (Internet, Extranet, and Intranet). Successfully implemented project management processes along with standardization of; Risk Management, Change Management, Waterfall and Agile methodologies throughout the organization.

Key Accomplishments & Deliverables

Executed and successfully implemented the SharePoint 2010 Program across the organization; including SharePoint modules for Internet, Extranet, and Intranet sites.

Managed challenging Stakeholder expectations; assessed needs and assisted in defining business requirements and prerequisites aimed at successfully delivering expected project scope.

Oversaw and coordinated activities of (12) resources and several external vendors.

Implemented project management methodology across the entire organization. Provided improvement and recommendations on project management practices in order to optimize overall business processes.

Established project team guidance with clear roles and responsibilities, defined and created key project phases. Drafting RFPs, RFIs and contract negotiations with external vendors.

Performed risk assessment and implemented tracking strategy on risk, issue escalation, decision, and change management process.

National Bank of Canada, Montreal Jan 2011 – Mar 2012

Project Manager (Managed Budgets of $5.4 million)

Successfully managed and delivered the overarching infrastructure projects related to MAX Program part of an SAP (Sandbox Solution Manager) and SOA Infrastructure integration. Participated and managed the organizational transformation framework for the Teller Transactional Platform and database conversion.

Key Accomplishments & Deliverables

Planned and managed SAP projects, SOA Infrastructure and Organizational Transformation.

Produced and presented executive dashboards and reported to senior executives relating to scope, cost, and schedule.

Ensured ongoing communication with project stakeholders and executives to provide status updates.

Produced deliverable tracking system through project health check reports, enhancing project visibility.

Planned, coordinated and controlled the activities of 25 resources assigned to several projects and delegated tasks.

Optimized and enhanced project related documentation in a centralized SharePoint site (developed and updated documents such as Project Charter, Project Management Plan, WBS dictionary, Release Management and Governance).

Managed, monitored and resolved risk and issues related (budget, resource allocation, vendors).

Astral Media, Montreal Mar 2010 – Dec 2010

Project Manager/Business Analyst (Managed Budgets of $3.5 million)

Managed and led organization-wide migration and upgrade program aimed at centralizing core infrastructure in new Data Center. Reconciled and implemented SQL servers and data conversion processes. Managed and coordinated radio station acquisition migration on to corporate domain comprised of 58 sites.

Key Accomplishments & Deliverables

Successfully completed the Active Directory migration program towards Windows 2008 R2 and Exchange 2010 in the new Data Center. Database consolidation and data element mapping.

Coordinated and implemented work processes, as well as planned, organized and monitored project progress.

Conducted follow-ups, progress reports and ensured deliverables were met as per stakeholder expectations.

Successfully delivered and migrated the existing messaging infrastructure to Exchange 2010.

Implemented new Citrix XenApp infrastructure in the new Data Center along with supporting services.

Successfully executed the migration of 58 Radio stations across Canada onto the Astral domain.

Defined framework objectives on the migration of radio stations based on the needs and challenges of the client.

Coordinate progress ensuring compliance with budgets, deadlines and quality of deliverables. Monitor progress, cost, and risk.

Previous experience and Project list between November 1996 and February 2010 can be provided upon request

EDUCATION AND PROFESSIONAL CERTIFICATIONS

Risk Management Professional (RMP) – 2016

Visions Training Institute, Calgary

Primavera (P6) – 2012

Project Management Center, Montreal

Advanced Microsoft Project – 2011

Plan 2 Deliver Institute, Montréal

Project Management Professional – 2007

International Institute of Learning (I.I.L)

Program Management (PgMP) – 2005

Project Management Institute, (PMI), Montreal

Project Management (PMP_– 2004

National Management Training Center, Paris

Citrix Metaframe MPS 3.0 Training – 2002

Miel training institute, France

Microsoft Windows 2003 Server – 2002

Individual Training, Paris

CCNA Training – 2002

Individual Training, Paris

Microsoft Windows 2000 Server – 2000

Individual Training, Paris

Computer Science Certification - 1993 – 1995

CDI College, Montreal

Collegial Diploma - 1989 – 1992

St-Laurent College, Montreal

High School Diploma – 1989

Montreal, Canada

Various Corporate education programs

Business Analysis, ITIL v3, Agile, Change Mgmt

SOUEIDAN, JOHNNY E.

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