Customer Service Representative

Jonathan G. Corañez Park Place, Pueblo De Oro

San Rafael, Sto. Thomas

Batangas

+63-949-***-****

********.******@*****.***

EXPERIENCE

Alorica Philippines Inc.,Lipa City Batangas

— Escalation Lead Line

September 2017 - May 2019

Alorica Philippines Inc.,Lipa City Batangas

— Customer Service Specialist

November 2016 - September 2017

Alorica Philippines Inc., Lipa City Batangas

— Customer Service Representative

July 2014 - November 2016

EDUCATION

Polytechnic University of the Philippines Sto. Thomas Ext. Sto. Tomas City Batangas. — Undergraduate

2010 - 2012

Reference

Karen Angeli Pangilinan

Customer Service Specialist Supervisor

+63-998-***-****

Joel Magpantay

Escalation Lead Supervisor

+63-995-***-****

Eileen Tolentino

Escalation Lead

+63-917-***-****

SKILLS

-Strong Communication and.

Verbal Skill

-Technical

-Product Knowledge

-Problem Solving

-Awareness of Internal and

External Needs

-Responsiveness

-Friendliness

-Decision Making

-Advance knowledge of

Word,Excel,Google Doc, and

Google Spreadsheets.

Certificates

Lead First

Flex Coaching

Questions to be Asked

LANGUAGES

English

Contact this candidate