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Branch Manager Training

Brooklyn, NY
March 17, 2020

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Home Address: *** ********* ****** • Brooklyn, NY 11233 • • (347) 350 - 4044


Seeking a position with an organization that offers challenging tasks and an opportunity to contribute to its growth and productivity


•Detail-oriented, strong written and verbal communication skills

•Over 8+ years of experience in Financial services industry, Compliance, BSA/AML/ SAR and OFAC in commercial banking

•Over 8+ year of transaction monitoring review / analysis

•Ability to effectively communicate with customers, leaders and colleagues on all levels

•Able to multitask, prioritize task, strong attention to details, and very organized

•Ability to contribute to a fast-paced, entrepreneurial, team-based environment

•Strong operation background and ability to overcome obstacles, and drive change in a high growth business


ACI Universal Payments October 2017 – December 2019

New Business Developer New York, NY

•Analyzed consumer needs and developed innovative solutions

•Collaborated with various departments while communicating client guidelines and provided recommendations to ensure compliance with billing requirements

•Focused on client relationship management to achieve high levels of customer satisfaction

•Actively contributed to the development of new analytical and financial analysis data to support the vendor and product selection process

•Developed strategies to achieve 100% quarterly/annually goals of client retentions and new acquisitions

Investors Bank April 2015 – October 2017

Assistance Branch manager Brooklyn, NY

•Managed a team of 4 employees

•Oversee training of BSA and OFAC training materials to staffs for the branch

•Performed quarterly updates and maintained client billing and exception rates

•Responsible for conducting quarterly staff compliance training to manage policy development, and updates

•Assisted with mortgage loan applications while working with compliance team to ensure that documented policies, processes, systems and procedures are followed properly

Roosevelt Savings Bank June 2013- April 2015

Financial Service Associate Brooklyn, New York

•Collaborated with team members to ensure compliance, procedures, and regulations are maintained

•Identified, forecast, and analyzed organizational reports on trends in sales, margin and other business conditions

•Provided support to Financial Crimes Compliance Team to ensure policies are being followed accordantly

•Monitored customer transactions for unusual or suspicious activity

•Assisted compliance team with training and development of the BSA/AML/OFAC rules and regulations

Capital One Bank December 2008- June 2013

Personal Banker Brooklyn, NY

•Managed client accounts, including opening and closing accounts, and overseeing transactions

•Working knowledge of personal banking practices, rules, and federal regulations

•Monitored multiple branch activities including; performing audits, generating and reviewing reports

•Knowledge in BSA/AML Compliance Financial Crime and maintained quarterly training


Concordia University

Master’s degree in Risk Management

Post University, Waterbury, CT

Bachelor in Corporate Finance

Queens College, Queens, NY

Associate in Accounting


Computer: Advanced Proficiency in Microsoft Office Applications

Languages: Fluent in English, Creole and French

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