Assistant manager, customer service oriented, attention to detail
Resume:
Amy Poniatowski
adccf9@r.postjobfree.com
WORK EXPERIENCE
Assistant Manager
Howl at the Moon & Merkaba (San Antonio, TX) January 2019 - Present
● Simultaneously manage two high-volume nightclubs with separate staff, open seven days a week
● Responsible for ordering inventory for both clubs, including but not limited to liquor, beer, wine, and fruits
● Perform nightly safe audits and create detailed reports to track sales and all other events of the night
● Manage on-staff musicians, external talent, DJs, corporate functions, and large events
● In charge of scheduling staff and managing time off requests
● Oversee and calculate inventory counts on a monthly basis Head Bartender
Howl at the Moon (San Antonio, TX) April 2017 - Present
● Expertise in serving techniques, corporate standards, alcohol awareness, and service policies and procedures
● Consistently a leader in high sales
● Experience with VIP clientele with high demands and expectations Sales & Customer Service Intern
Good for the Soul Music LLC/ David Kauffman Music (San Antonio, TX) 2016 - 2017
● Sole sales representative, operations, and customer service
● Processed orders manually, answered customer questions and concerns, and all requests from the team
● Introduced social media to increase brand awareness and concert attendance
● Connected with local churches, through digital channels, in order to enhance promotional efforts Co-Director of Jubilate Choir
University of the Incarnate Word, Dpt. of Mission and Ministry (San Antonio, TX) 2014-2017
● Cantor (Musical Leader), planned and taught music to the choir each week for Mass and special services
● Administrative support over all musical resources (Books, Web Resources, Chairs, Instruments, etc.)
● Collaborated with other peer ministers to plan and execute ministry events Music Industry Club President
Music Industry Club (San Antonio, TX) September 2015 – May 2017
● Created, planned, promoted, and executed live music events in downtown San Antonio
● Managed teams that coordinated events on and off campus, booked musical talent, and coordinated with venue management and vendors
EDUCATION
University of the Incarnate Word (San Antonio, TX) September 2014 - May 2017 Bachelor's of Arts in Music Industry Studies
AWARDS AND RECOGNITION
● Fr. Philip J. Lamberty, O.P. Music Ministry Award - April 2017
● Music Industry Studies Senior Achievement Award, highest GPA
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