Lamis Sutton

**** ******* *****, ****** ** *****. Tel:770-***-**** adcced@r.postjobfree.com

JOB OBJECTIVE Medical Lab technician, Medical Assistant, Customer Services Representative

Recruiter’s Summary:

Holds a Bachelor’s of Arts and Science with 1 Years of experience working in a cGMP regulated industry of Boehringer Ingelheim performing egg harvesting.

Has performed duties like setting up inoculation machine, inoculating egged, Incubation, Sterilizing machine, cleaning and autoclaving, candling, setting up the lab for harvest, harvesting, cleaning, sterilization, autoclave, fumigate.

Has good computer/office skills including MS Word, Excel and Power Point.

Has experience performing all processes in accordance with Standard Operating Procedures while working with Boehringer Ingelheim.

Validates requests and authorizations for release of medical information according to established procedures and HIPAA guidelines.

CORE STRENGTHS

•Good computer/office skills including MS Word, Excel and Power Point.

•Strong proven office support experience and confident with managing calendars and arranging meetings and events.

•Ability to read, analyze and interpret general business information. Ability to write simple reports and general business correspondence.

•Team player attitude, commitment to delivering results.

•Analyzing Information, Infection Control, Attention to Detail, Lab Environment, Procedural Skills, Quality Focus, Creating a Safe.

CERTIFICATES

•Bilingual: English/ Arabic

•Basic life support/ BLS

•X-Ray Safety

•MA & Phlebotomy

•Epic program

•Knowledge of Blue IRIS program.

PROFESSIONAL EXPERIENCE

Ciox: Client Service Representative June 2019-Feb 2020

Validates requests and authorizations for release of medical information according to established procedures and HIPAA guidelines.

Provides excellent customer service by being attentive, respectful and professional at all times; insures understanding of customer request and follows-through as promised; being proactive in identifying and addressing member concerns, or problems.

Maintains working knowledge of the current state laws regarding fee structure, and HIPAA regulations as well as facility policies and procedures in regards to release of information.

Maintains confidentiality, information security and ethical behavior when handling all Company and medical records information during transport, storage and disposal.

Ability to work with minimum supervision, organize workload and prioritize work tasks to meet production goals.

Maintains knowledge of safety procedures to ensuring a safe work environment and reports safety concerns to Supervisor and/or Manager, Operations

Lab technician in Boehringer Ingelheim from April 2018- end April 2019

Performing all processes in accordance with Standard Operating Procedures.

Utilizes sterile technique at all times.

Active knowledge of working under laminar flow hoods and HEPA filtered environment.

Communicates any occurrence to team leader and/or supervisor immediately.

Responsible for keeping the lab area clean and sterile at all times.

Individual monthly responsibilities are assigned in each lab.

Assists in receiving roller bottles in labs and receiving roller bottles in holding area.

Assists with the candling and racking of eggs in Incubation department

Maintains accurate and timely manufacturing records.

Actively promotes safety and awareness in the lab, acting in occurrence with safety practices.

Phlebotomy in Avita 10/2017-04/2018

Verifies test requisitions.

Verifies patient by reading patient identification.

Obtains blood specimens by performing venipunctures and fingerstick.

Maintains specimen integrity by using aseptic technique, following department procedures; observing isolation procedures.

Tracks collected specimens by initialing, dating, and noting times of collection; maintaining daily tallies of collections performed.

Monitors glucose levels by performing bedside glucose tests; recording results;

Maintains safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations.

Medical Assistant in Good News clinic. 09/2015-04/2018

•Verifies patient information by interviewing patient; recording medical history; confirming purpose of visit. Preparing patients for examination by performing preliminary physical tests; taking blood pressure, weight, temperature; reporting patient history summary.

•Counsels patients by transmitting physician's orders and questions about surgery.

•Schedule appointments

•Demonstrate care and use of office equipment (EKGs, Spirometry, and X-ray).

•Administer injections, drive Blood, and perform CLIA laboratory procedures.

•Enhances practice reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Advantage Sales and Marketing: Event Specialist - 2013 / Present

•Proficient in generating excitement, brand awareness and increasing product sales through event promotions; preparing and marketing vendor products; continuously engaging and communicating with customers.

•Promote/sell/secure orders from existing and prospective customers through a relationship-based approach.

•Demonstrate products and services to existing/potential customers and assists them in selecting those best suited to their needs.

Professional Health Services: Home Help Aid - 11/2010 –05/2013

•Patient Care, Bathing, Direction, and Assistance

•Treatment Planning

•Vital Signs Measurement/ Recording

•Interaction with Patients/ Medical personnel

•Patient transportation and transfer

•Acute Care, Life support, Infection Control

Education & Certifications:

Lanier Technical College, Oakwood, GA

Medical Assistant Diploma December 2015

American Professional Institute, Gainesville, GA

Nursing Assistant, 2011

University of Applied & Social Sciences, Dubai, UAE

BA/English Literature, 2000

Experience: with EKG's, vitals, blood draws, immunizations, physicals, rooming patients

References upon request

Contact this candidate