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Desktop Support Engineer

Location:
Chennai, Tamil Nadu, India
Salary:
3LAKS
Posted:
March 17, 2020

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Resume:

S. SARATH KUMAR

Email Id: adcccw@r.postjobfree.com Mobile: 801-***-****

Professional Summary

* ***** ** **** ********** as Desktop Support Engineer in the field of Infrastructure Management Services

Diploma graduate in Information Technology from Govt. Polytechnic College

Good in Desktop & Laptop troubleshooting and Network troubleshooting

Good in Windows Server 2008 / 2012, Active Directory, User Profiles management

Good in OS installation, troubleshooting of software

Good in MS Outlook configuration and troubleshooting

Good experience in handling more than 700+ systems for troubleshooting

Good in handling Server Reports

Good in remote support, MacAfee Antivirus Management

Good in communication both written and verbal

Experience Details

Company : SPi Technologies India Private Limited

Designation : Desktop Support Engineer

Duration : February 2015 to - Present

Roles Handled

Installation of Windows, MAC and Troubleshooting.

Troubleshooting of Desktops and Hardware.

Local configuration, Troubleshooting Cable crimping for Cross-and Straight Cable.

Experience in Troubleshooting Windows XP/Vista/ Win 7/8 and 10 problems.

Customizing systems according to the project requirements.

Handling the Active Directory Users and Groups.

Servicing drivers and hardware components.

Performed installations of Windows and various software.

Managing and handling network printers.

Ensuring remote support to the clients.

Handled more than 700 Desktops & Laptops.

Configuring and troubleshooting Outlook (2003 – 2016).

Knowledge about VLAN and MPLS Networks.

McAfee Antivirus Management.

Updating the Servers Reports.

Handling the Active Directory Users and Groups.

OS installation – Windows 7, 8.1 and 10.

Checking Video Wall Systems in case of any Issue.

Checking TVs and Speakers installed over the conference room

Maintaining the assets and managing the Reports.

Educational Details

Course

Institution

Marks

Duration

Diploma - IT

Govt. Polytechnic College

79%

2011 – 2014

HSC

St, Gabriel’s Higher Secondary School

51%

2009 – 2011

SSLC

Don Bosco High School

68%

2008 – 2009

Personal Details

Date of Birth : August 07, 1993

Gender : Male

Marital Status : Single

Linguistic Skills : Tamil, English & Telugu

Father’s Name : Mr. V. Surendran (Late)

Permanent Address : No: F1 1st Floor Style Nest Apartment Seshasthri Street, Semmancheri,

District & Pin code : Chennai – 600 119

Declaration

I hereby declared the above given information is true to the best of my knowledge and belief.

Date: Yours Truly

Place: Chennai

(S. Sarath Kumar)



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