Customer Service Manager
Resume:
*** ***** *** ***. ******, On adcc13@r.postjobfree.com 613-***-****
Erfan Hosseini
Qualifications and skills
● Fluent in English, French and Farsi
● Able to explain complex concepts in a clear and concise manner
● Excellent with customer service and communication skills
● Able to make the customer more comfortable and happy when service is needed
● Good personal skills and use of technology
● Able to adapt to any work environment
● Extremely sociable, able to put customers at ease
● Working well with colleagues and administration
● Able to positively persuade and influence customers
● Available to work flexible hours
Professional Experience
May 31st 2017
-
Present
Flower Packager - Valley Flowers Inc. Ottawa, On
● Managing flower packaging and organization
● Organizing bouquets and transporting them for boarding
● Preparing, packing and washing each of the flowers for production of the bouquets
August 5th 2017
-
October 2017
April 2019
-
Present
Produce Clerk - Ross’s Independent Grocer Ottawa, On
● Organizing boxes and packaging of fruits and vegetables to display in the store
● Closing the department for the night and opening the next morning
● Raising 500 pounds of fruit crates with our work colleagues
● Helping customers with directions or assistance
● Organizing crates efficiently in tight areas in our store with forklifts Math Instructor - Kumon Math/Reading Center Ottawa, On
● Working with kids from ages 3-16
● Teaching math and reading kills
● Grading tests and homework
134 Maple Key Pvt. Ottawa, On adcc13@r.postjobfree.com 613-***-**** Volunteer Experience
August 17th 2017
-
August 20th 2017
Organizer and Helper - Ottawa Greek Fest Ottawa, On
● Preparing salads sold at the meal center
● Cleanin up eating areas, picking up trays, disposing any garbage
● Washing tables and trays
● Assisting people with directions
Education
5th September
2016
-
Present
Glebe Collegiate Institute
● Grade 12
● French Immersion
● Honour Roll (92 average)
Ottawa, On
2015 Fielding Drive Public School
● Medal for Canadian History Competition held at the War Museum
● Published a short story in the book "Above the
Crowd" after winning a literacy competition
Ottawa, On
References
Romana Rajkovic
CEO
Valley Flowers Inc
adcc13@r.postjobfree.com
Tom Wrinn
Produce Manager
Ross’s Independent Grocer
Dalibor Rajkovic
Coach
Barca Ottawa
adcc13@r.postjobfree.com
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