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Customer Service Manager

Orleans, ON, Canada
March 19, 2020

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*** ***** *** ***. ******, On 613-***-****

Erfan Hosseini

Qualifications and skills

● Fluent in English, French and Farsi

● Able to explain complex concepts in a clear and concise manner

● Excellent with customer service and communication skills

● Able to make the customer more comfortable and happy when service is needed

● Good personal skills and use of technology

● Able to adapt to any work environment

● Extremely sociable, able to put customers at ease

● Working well with colleagues and administration

● Able to positively persuade and influence customers

● Available to work flexible hours

Professional Experience

May 31st 2017



Flower Packager - Valley Flowers Inc. Ottawa, On

● Managing flower packaging and organization

● Organizing bouquets and transporting them for boarding

● Preparing, packing and washing each of the flowers for production of the bouquets

August 5th 2017


October 2017

April 2019



Produce Clerk - Ross’s Independent Grocer Ottawa, On

● Organizing boxes and packaging of fruits and vegetables to display in the store

● Closing the department for the night and opening the next morning

● Raising 500 pounds of fruit crates with our work colleagues

● Helping customers with directions or assistance

● Organizing crates efficiently in tight areas in our store with forklifts Math Instructor - Kumon Math/Reading Center Ottawa, On

● Working with kids from ages 3-16

● Teaching math and reading kills

● Grading tests and homework

134 Maple Key Pvt. Ottawa, On 613-***-**** Volunteer Experience

August 17th 2017


August 20th 2017

Organizer and Helper - Ottawa Greek Fest Ottawa, On

● Preparing salads sold at the meal center

● Cleanin up eating areas, picking up trays, disposing any garbage

● Washing tables and trays

● Assisting people with directions


5th September




Glebe Collegiate Institute

● Grade 12

● French Immersion

● Honour Roll (92 average)

Ottawa, On

2015 Fielding Drive Public School

● Medal for Canadian History Competition held at the War Museum

● Published a short story in the book "Above the

Crowd" after winning a literacy competition

Ottawa, On


Romana Rajkovic


Valley Flowers Inc


Tom Wrinn

Produce Manager

Ross’s Independent Grocer


Dalibor Rajkovic


Barca Ottawa


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