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Sr. Technical Writer

Charleston, WV
March 16, 2020

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*** ******** ***** **********, ** *5302 304-***-****


Relocating to Oregon and seeking to build upon experience as Sr. Technical Writer and Jr. Project Manager to utilize skills in interpreting and delivering contract deliverable in accordance with RFP and multi-year schedule on Agile project. During my time on the Deliverables Team, I worked to train new employees on the scope of the project and how deliverables fulfilled the contract and moved the company toward their implementation goal. I worked proactively to develop processes that would serve the company in achieving goals ahead of schedule.


Bachelor of Arts, English: Cum Laude

West Virginia State University Graduated: May 2017

●Major: Literature

●Minor: Professional Writing

Work Experience

Optum Government Solutions: February 2019-Present

Jr. Project Manager/ Sr. Technical Writer/ Sr. Editor

●Drafted, composed, and edited contract deliverable documents in accordance with RFP and SLAs for a groundbreaking IT project

●Worked with multiple departments and stakeholders to ensure schedule adherence

●Ensured timely delivery of contract deliverables and artifacts in accordance with Agile schedule

●Coordinated across multiple teams, departments and sub-contractors to create effective communication flows across project teams

●Edited and provided feedback on System and User Acceptance test cases in HP ALM

●Monitored multiple releases simultaneously coordinating departments and contractors across sprints and releases to implementation

●Ensured compliance with RFP, State and Federal guidelines for IT solution

State of West Virginia: September 2017 - February 2019


●Collected and addressed constituent questions and concerns

●Coordinated with Cabinet Secretaries and Commissioners to ensure timely issue resolution

●Provided timely follow up with stakeholders

The Education Alliance: June 2017- August 2017


●Organized statewide partnership files

●Compiled multiple workable contact databases for partnerships around the state

●Developed toolkit for practical business partnerships

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