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Manager Quality

Location:
Pietermaritzburg, KwaZulu-Natal, South Africa
Posted:
March 16, 2020

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Resume:

CURRICULUM VITAE

OF

HLENGIWE QUEENETH DLAMINI

PERSONAL DETAILS :

First Names : Hlengiwe Queeneth

Surname : Dlamini

Sex : Female

Nationality : South African

Status : Single

Date Of Birth : 14 November 1979

ID No : 791***-****-** 0

Postal Address : 8 Strathleven

30 College Road

Pelham

Pietermaritzburg

3201

Drivers Licence : Code 10

Health : Excellent

Contact No(s) Home : (031-*******

Cell : 082*******

Language(s) : Zulu & English

Hobbies : Reading novels

EDUCATIONAL QUALIFICATION :

Highest level of education : Matric with Exemption

Name of school : Zwelibanzi High School

Year : 1996

Subjects passed : English HG

Mathematics HG

Zulu HG

Afrikaans HG

Physical Science HG

Biology HG

TERTIARY QUALIFICATION:

Institution : Durban University of Technology

Qualification : B-Tech Chemistry

Year Completed : 2011

Institution : Varsity College

Qualification : ND Project Management

Year Completed : 2009

Institution : ML Sultan

Qualification : ND Analytical Chemistry

Year Completed : 2002

Computer Knowledge :

Corel WordPerfect, Corel Quatro, MS Word, MS Excel, Power Point and LIMS

Skills Acquired:

Laboratory Systems 17025, Technical and Scientific Report Writing, Supervisory Skills, Technical Signatory and Internal Auditing

EMPLOYMENT HISTORY:

Company : University of KwaZulu Natal

Position : Technical Assisstant

Duration : 15 July 2019 - Current

Company : Umgeni Water

Position : Technical Supervisor Chemical Science

Duration : 16 Months (November 2016 – 30 March 2018)

Duties :

Assisting the Section Head to ensure that the laboratory section key outputs, objective and business plans are met by;

Supervising and undertaking the analysis of samples

Checking that accurate results are obtained, verified, recorded and reported

Ensuring that Analytical Quality Control procedures are applied routinely.

Training and developing technical staff.

Ensuring that SHE and GLP standards are adhered to

Maintaining equipment and stock levels

Liaising with clients as required

Providing client reports and client communication as necessary

Informing of Senior Management and relevant people of Out of Specification Results

Providing technical expertise, R&D and troubleshooting skills to laboratory

EMPLOYMENT HISTORY:

Company : Umgeni Water

Position : Acting Section Head Chemical Science

Duration : 4 Months ( 15 December 2017 – 30 March 2018)

Duties :

Reporting directly to the laboratory manager

Managed end-to-end technical activities in inorganic and soil laboratory section

Conduct development, implementation and optimisation of laboratory methods in line with best practice norms and standards. This will included innovation, research and development

Provide technical support and act as quality assurer for the processes, results and interpretations completed by the team

Manage section’s throughput for expeditious analysis and reporting of results, including out of range identification / reporting according to terms of service level agreements.

Conduct internal analytical quality and compliance checks against legislation, Umgeni Water’s policy & procedures and Laboratory Quality Management System procedures, SHE requirements, etc.; and address deviations towards section’s 100% compliance.

Address client communication, feedback and gain insights into their needs and preferences – and align services accordingly where appropriate.

Make unit’s contributions into budget planning and control activities.

Manage section’s workloads by equitable distribution of tasks, team utilization, individual performance, and resolve discipline issues.

Provide mentorship and training of staff, graduates and interns Prepare monthly and quarterly reports

Prepare monthly and quarterly reports

Prepare productivity reports

Data analysis and quality performance statistics

EMPLOYMENT HISTORY:

Company : Umgeni Water

Position : Acting Technical Supervisor

Duration : 1year 8 Months (February 2014 –October2015)

Duties :

Assisting the Section Head to ensure that the laboratory section key outputs, objective and business plans are met by;

Supervising and undertaking the analysis of samples

Checking that accurate results are obtained, verified, recorded and reported

Ensuring that Analytical Quality Control procedures are applied routinely.

Training and developing technical staff.

Ensuring that SHE and GLP standards are adhered to

Maintaining equipment and stock levels

Liaising with clients as required

Providing client reports and client communication as necessary

Informing of Senior Management and relevant people of Out of Specification Results

Providing technical expertise, R&D and troubleshooting skills to laboratory

Company : Umgeni Water

Duration : 7 Years 3months (May 2009 –October 2016)

Position : Laboratory Technician

Duties :

Analysing samples and generates accurate, analytical results according to laid down methods and procedures to meet customer requirement.

First line reviewing of results and highlighting results, which do not meet standards and specifications or are not in keeping with trends / statistical limits.

Maintaining adequate levels of chemicals, apparatus and consumables in accordance budgetary requirements.

Ensuring the expeditious analysis in accordance with recognised methods and reporting of all results, including out of range identification / reporting.

Ensuring adherence to legislation, Umgeni Water’s policy and procedures, the Laboratory Quality Management System, Procedures and Methods, including SHE requirements and good laboratory practice.

Development, operation and optimisation of the Laboratory Management System.

Investigating and responding to client requests, queries and complaints and recommending and implementing corrective and preventative action.

Implementing and maintaining suitable systems of analytical quality control to ensure integrity of results of analysis.

Acting Technical supervisor when the Technical supervisor is on Leave

Troubleshooting of instrument

Company : EThekwini Water and Sanitation

Scientific Services

Duration : 6 Years (March 2003 –April2009)

Position : Scientist

Duties :

Perform analytical task and related functions in the chemical Division to ensure that the municipality operates its water, wastewater, heath, pollution and solid waste monitoring systems according to legislation by:

Planning own work schedule based on operational tasks and test method.

Performing analytical quality control procedures related to the test method being performed to assess correctness of test method set-up and calibration.

Performing appropriate analytical trouble-shooting where any of the Quality requirements of the test method are not attained.

Analysis of all routine and non-routine samples according to the approved test method.

Evaluating all results in terms of the nature and type of samples analysed.

Entering and authorisation of results onto the LIMS.

Performs technical tasks and related functions in order to contribute to the effective operation of the Branch; By:

Maintaining of apparatus, equipment and instrumentation allocated work areas as per standard procedures and work instructions.

Investigating and assessing test methods, procedures and work instructions where required.

Performing troubleshooting and quality assessments to ensure a process of continual quality improvement of test methods, procedures and work instructions.

Carry out technical projects and investigations.

Preparing and compiling of results report.

Performs and participate in the administration in order to maintain effective operations; by:

Performing various delegated administrative task and duties within the Chemical Division, e.g. Seepage and air pollution reports.

Performing administrative tasks related to the laboratory, e.g. Compiling purchasing order list

Liaise with Engineers, Environmentalists, Health chemists and Pollution officers with regard to water, air and solid quality and test results.

Supervises subordinates staff (laboratory analyst and laboratory assistants) by:

Planning, prioritising and allocating of work and activities.

Monitoring results produced by subordinate staff

Taking remedial action

Performing on the job training and development of new or subordinate staff.

Ensuring that task performed are carried out in terms of safety procedures.

Assists and relieves other posts of Senior Scientist

Operate sophisticated analytical instruments and techniques by:

Performing effluent and air samples using the UV-visible Spectrophotometer

Analysis of seepage samples using Gas Chromatography

Providing information to pollution branch in respect of the presence of pollutants such as fuels, pesticides and herbicides in ground waters and in air pollution, using Mass Spectrophotometer Chromatography.

Detecting and quantifying metal pollutants, including toxic metals, in effluent, surface waters, soils, sludge, air using the Inductive Coupled Plasma Emission Spectrophotometer.

Detection and quantification of mercury using Mercury Analyser.

Determination of cations using Flow Injection Analyser and aquakem

Analysis of organic contaminants in surface waters using Total Organic Carbons.

Troubleshooting

EMPLOYMENT HISTORY:

Company : TSI Chemical Technologist

Duration : 1 Year

Position : In service Trainee

Duties : Testing oil samples for viscosity, diesel samples

for spark test & water samples for pH,

Conductivity, alkalinity, suspended solids,

& chemical oxygen demand.

REFERENCES:

Name : Ntsapokazi Deppa (Laboratory Manager)

Company : Umgeni Water

Contact No : (033-******* / 083*******

Email : adcblk@r.postjobfree.com

Name : Sibusiso Mdunge (Process & Quality Manager)

Company : Umgeni Water

Contact No : (031-******* / 082*******

Email : adcblk@r.postjobfree.com

Name : Sibongile Maqubela (Laboratory Manager)

Company : eThekwini Municipality

Contact No : (031-***-****

Name : Malini Padayachee (Senior Technician)

Company : University of Kwazulu Natal

Contact No : (031-***-****



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