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HR Operations coordinator

Chennai, Tamil Nadu, India
March 15, 2020

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Plot No. ** & **, Flat No. AG*, Sabari Nagar Extn.,

Sabari Orchard, Mugalivakkam, +91-984*******

Chennai -600125


To enhance my Management skills in a dynamic and stable workplace where i will be a valuable member, contributing quality ideas and work for an organization to grow towards our Goals. PROFILE SUMMERY

Having 5.2 years of Strong Experience in End in HR Shared Services activities includes, Onboarding, offer letter generation, Hiring and Post Hiring Activities.

Expert in handing tools like Workday, Taleo and Service Now

Involved in Functional testing for Service Now Tool gained service now functional technics and futures for HRM.

Involved in Spin off letter issue activities during spin off from HPE to DXC.

Handling mass email through Generic mail box & Service now cases on TAT as per SLA. WORK EXPERIENCE

• Working as a Senior HR Operations Coordinator in DXC TECHNOLOGIES, (formerly known as Hewlett Packard Enterprises Services India Pvt Ltd) Chennai from June 2014 to till date

Handling End to End Global HR Shared Services process through the Service Now, TALEO & Workday.

Performing Staffing & Hiring process for AMEA, INDIA, ANZ, UK, USA, Canada & Latin America. Countries.

Have wider knowledge in Taleo & Oracle Business Intelligent to perform complete Talent Acquisition process with Recruitment team and Hiring Managers.

Working closely with Regional Talent Acquisitions team and HRGO to ensure offer delivery and Hiring as per SLA and business needs

Worked on Service Now & Workday Testing to ensure process sequencing and user performance.

Having Good knowledge on Human Resource Shared services which includes from recruitment, Staffing, Hiring and Internal Transfer / International Transfer / Permanent International Transfers.

Responsible for providing the first-hand solution to all customer grievances HR Shared services support and Core Recruitment Activities.

Responsible to achieve high accuracy levels across all business regions being worked.

Assigning Cases to Team member and prioritizing TAT Cases as per SLA.

Monitoring the Work Allocation Cases, Checking Open Assign & Reopen Cases and sending report on daily basis to Processor & Mangers.

Providing Training to New Joiners about the Process functions flow and Tool – TALEO, Workday & Service Now.

Responsible and Handling in country transition process for Australia, New Zealand, Singapore, Hong Kong & Taiwan.

Handling Australia Super fund & Notional salary and Kiwi sever & IRD document submission process.

Performing lead role in getting in country transition process from Country to Center team.

Defining and streamlining the in-country process and trained the team members to perform effectively as per SLA.

Took initiative in developing macros & build in functions for the betterment of process.


Completed BSc – Computer Science in Valliammal College for Women’s, Affiliated to Madras University, during the year 2008-11.

Completed Higher Secondary in Corporation Girls Hr. Sec School, in the year 2008.

Completed SSLC in ICI Matric Hr. Sec School, in the year 2006. Software Skills & Tools Used

o Taleo

o Workday

o Service Now (HR Functional)

o Microsoft Office package (Mostly in Excel, Word, Power point, Access, Outlook) PERSONAL DETAILS

Date of Birth : 31 Oct 1990

Gender : Female

Martial Status : Married

Nationality : Indian

Languages : English, Tamil.

Passport No : M9490759


I hereby declare that the above mention details are true to the best of my knowledge. Place :

Date : (Yasodha M)

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