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Mamta Basnet

adcbcj@r.postjobfree.com • www.linkedin.com/in/mbasnet/ 404-***-**** • Atlanta, GA Technologist with 17 years of experience in system development, Agile methodologies, Big Data technologies, operational support and product life-cycle management. More than 5 years of experience in product management with end-to-end lifecycle management of software product and platforms. 2+ years of experience in data analysis, business insights, predictive analytics, operational metrics using Big Data technologies like Tableau, R, Splunk and Rapid Miner. Certified Six Sigma Black Belt (CSSBB) professional with experience in implementing Six Sigma programs in Fortune companies and teaching and mentoring experienced professionals in formal classroom setting. Experience in preparing presentations and presenting to executive leaders. Areas of Expertise include:

§ Big Data Technologies § Cloud Computing § Executive Presentation

§ Machine Learning § Agile Methodologies § Product Management

§ Artificial Intelligence § CRM § Team Building

§ Software Development § SaaS § Vendor Management

§ Relational Database § Enterprise Software § Customer Success Management Professional Experience

Kimball.AI • Alpharetta, GA

Product Manager, 2018 to 2019

Wore multiple hats in the development of a Cloud platform, with a focus on Big Data technologies. Architected and deployed a Cloud data broker engine using Python and AWS. Led vendor analysis of Big Data providers, data broker engines and Internet-of-Things (IoT) providers. Most notable integration included machine learnings derived from IP camera feeds, which was integrated with Computer Vision software to identify stationary and moving objects. Key Accomplishments:

• Prepared strategic roadmap of Big Data architecture and platform components.

• Gathered research materials for patent applications.

• Coordinated development activities with offshore resources. Emory University • Atlanta, GA

Teaching Assistant, 2017 to 2018

Teaching assistant for Emory’s Big Data Continuing Education program. Assisted professors and adjunct instructors to prepare instruction materials. Assisted Continuing Education students with their in-class assignments. Provided research materials and recommendations for curriculum improvement to program designers. Key Accomplishments:

• Specialized in R programming and assisted instructors and students on R. Cox Communications • Atlanta, GA

Senior Business Analyst, 2011 to 2018

Life cycle management of Business Support Systems (BSS) with a focus on the Customer Relationship Management

(CRM) and enterprise billing modules. Led the ideation of several new components of the BSS and CRM systems using data driven and Agile methodologies. Incorporated Lean Six Sigma methodologies for product and processes improvement of CRM and Billing processes. Managed relationship with internal and external vendor teams on system development and lifecycle issues.

Key Accomplishments:

• Converted a manual process into an automated process that also led to a US patent filed in 2014

(USPTO#201********). This process brought an annual savings of more than $1M for Cox.

• Enhanced payment processing system by modernizing account receivable and payable modules. Mamta Basnet

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CH2M Hill • Atlanta, GA

Product Manager, 2010 to 2011

Worked as the primary technical liaison between CH2M Hill and its local clients, most notably the City of Johns Creek, to deliver system development projects for the clients. Brought new customer opportunities to CH2M Hill and worked with IT teams to analyze and design those opportunities into system development; Managed contracts and statement of work with clients. Facilitated meetings and processes associated with product delivery, including meetings with clients. Key Accomplishments:

• Brought in $0.5M worth of new development projects to CH2M Hill after identifying and soliciting requirements from clients.

• Liaised between CH2M Hill and clients for customer escalations and other critical communication needs. Johnson County Community College • Overland Park, KS Adjunct Professor of Six Sigma, 2008 to 2010

Founding member of the Six Sigma program for the college based in Kansas City. Taught Six Sigma classes leading to Black Belt Certification to experienced professionals from various industries. Provided consultancy to various companies in Kansas City, such as Unilever and Sprint, with their Six Sigma initiatives. Serco, NA • Kansas City, MO

Business Analyst, 2005 to 2009

Responsible for analysis, design, and development of various systems for the US Department of Agriculture (USDA). Liaised with internal and USDA employees throughout system development process. Responsible for authoring documents and artifacts pertaining to each phase of system design, development, and delivery. Learned and applied the knowledge of MS SQL Server in database management of USDA projects. Sprint North Supply • Kansas City, MO

Supply Chain Analyst, 2000 to 2004

Managed inventory of more than $100M of telecommunications equipment for Sprint and its affiliates. Used statistical analysis to forecast the demand of telecommunications equipment. Managed relationship with various vendors like Lucent and Cisco to manage the flow of inventory.

Education

Big Data and Analytics Certification

Emory University •Atlanta, GA 2017

Six Sigma Black Belt Certification (Cert. #4205)

American Society for Quality •Kansas City, MO 2006 Master of Business Administration, Business Administration Mid-American Nazarene University • Olathe, KS 2005 Lean Six Sigma Certification

Ohio State University•Columbus, OH 2003

Bachelor of Science in Mathematics and Statistics

Park University •Kansas City, MO 2003

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