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Data Analyst Customer Service

Surrey, BC, Canada
March 15, 2020

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Nathan Dickson

Data Analyst

Ambitious Masters graduate in Computer Science and Mathematics eager to contribute developed knowledge in a Data Analyst role. Clear understanding of SQL and Python and training in using BI Tools. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.


Surrey, Canada



SQL BI Tools

Data Validation

Python MS Office


Predictive Modeling

Database Management

Advanced Mathematics

and Statistics Skills

Troubleshooting Skills

R Customer Service

Project Management

Analytical Mind

Communication Skills

Strong Mult-tasker


09/2015 – 06/2019

Masters Degree in Mathematics and Computer Science Lancaster University, UK


01/2019 – 04/2019

Data Scientist

Soccer Manager

Preston, UK

Creates Soccer games on the phone.

Used advanced SQL queries to extract hundreds of thousdands of rows of data from a MySQL server and send's them to Java application.

Used Java to create software to analyse and predict data. Visualized results with charts and graphs created in Python. Suggested improvements to CEO which would improve the accuracy of thier game. Produced weekly reports to CEO and changed/added features to software on request. 06/2019 – 09/2019

Crew Member


Pontefract, UK

Quickly and efficiently provide cooked food to assemblers to improve customer waiting times. Notified higher ups on stock levels and general state of the kitchen. Used my analytical mind to predict future orders and plan ahead to prevent the kitchen falling behind.

Communicated Rigerously with other staff members on what needs doing/what they need me to do to lighten others work loads when possible.

Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections. Safely operated ovens, grills and other kitchen equipment to minimize accidents. INTERESTS


I enjoy programming and see it as a hobby. I like to learn more and more about the languages I program in and self-teach myself new languages which are more useful at creating whatever I want to create. Stock Trading

I stock trade in my spare time to for fun, and have been very sucessful, making over 120% of my investment in profits


One of my life goals is to run a marathon and I have been slowely training towards this Video Creating

I like the editing side of making videos, and look forward to seeing the final result of the video and always feel accomplished when it is finished. I also do it to develop another skill. Achievements/Tasks


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