Cassandra M. Knight, PMP
Cumming, GA ***** 404-***-**** *********@*****.*** linkedin.com/in/cassandramknight/
Business Analyst
. Project leader with proven experience directing all phases of complex projects while managing, motivating and mentoring global team members.
CORE COMPETENCIES
Project Management Process Development Requirement Elicitiation
Reporting Compliance
PROFESSIONAL EXPERIENCE
Equifax, Alpharetta, GA September 2015 – January 2020
Business Analyst/Project Manager
Advised application teams and leadership in remediation for compliance related gaps found in assessment and related penetration test/scans. Created tactical compliance business processes, plans, use cases and, process flow diagrams document scope. Proactively communicated the project’s progress and new security requirements on an ongoing basis while ensuring transparency.
Coordinated all compliance and security related activities for Equifax’s largest business unit, and was identified as the Compliance SME for all teams in United States.
Performed Compliance Scoping Assessments, evidence creation/collection, and remediation activates for over 47 teams before and after breach.
Performed discovery assessments on over 100 teams and assisted USIS with removing cardholder scope for over 50%.
Identified and consulted appropriate stakeholders ranging from technical SMEs to senior management to represent application teams during audit and compliance readiness.
Participated in implementing new security initiatives post breach including Security Information and Event Management (SIEM), Separation of Duties (Access Management) File Integrity Monitoring (FIM), Asset inventory/Configuration Management, and Vulnerability Management.
Collaborated with corporate and security governance teams to ensure security was properly considered on all new application development and that consistency and compliance existed among team strategies and standards.
Represented USIS Business Unit at Operating and Steering Committee Meetings to provide status and reports on compliance readiness.
Provided advice and counsel to leadership and application teams regarding key issues that could be impacted by regulation or security issues. Execution of these plans led to a 50% reduction of risk and provided a right to compliance accreditation on schedule.
UPS, Alpharetta, GA June 2013 – August 2015
Lead Business Systems Analyst
Managed a team of 5 business analysts as well as executed project planning for UPS front end applications. Led business and functional level requirements, use cases, and requirement traceability matrixes for projects team members to ensure quality.
Key player in requirement elicitation, stakeholder identification, and plan for $17M locker solution project that will reduce risk and increase customer flexibility for its supply chain.
Cassandra M Knight *********@*****.*** Page Two
Lead Business Systems Analyst, continued
Proposed business improvement strategies to track requirement changes, timeline analysis, and implementation of lessons learned.
Defined and elicited requirements for documenting the Business requirements (BRD) and Functional Requirements (FRD) documents that were understandable, unambiguous and capable of being implemented and tested.
NCR, Duluth, GA November 2010 – June 2013
Business Analyst/Product Owner
Worked with the Professional Services and Global Consulting team to elicit requirements and act as a SME to loyalty product for Fortune 500 clients. Gathered and prioritized business requirements to add to product backlog while working daily with development team on Scrum process as Product Owner.
Traveled 80% with Advanced Marketing Solution team to evaluate requirements from multiple dispersed sources, reconciled conflicts, and translated high-level information into low-level tasks/user stories that included 40 releases over 9 months with a budget of $1M.
Worked with retailers to implement interfaces from the POS (point of sale) terminals and our Advanced Marketing Solution Loyalty product.
Trained customers on application functionality and best practice operation, which increased customer satisfaction by 20% via feedback surveys.
EDUCATION AND CERTIFICATIONS
Master of Science (MS), Cybersecurity, (expected completion: 2022)
Georgia Institute of Technology
Bachelor of Science (BS), Information Technology, Software Engineering, 2008
University of Phoenix
Project Management Professional PMP Certification, PMI
Business Analyst Training (101-201), B2Training
CISSP Bootcamp, Cyberactive Security, Inc.