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Customer Management

Location:
Chennai, Tamil Nadu, India
Posted:
March 17, 2020

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Resume:

ConfidentialC

MANJULARAJENDRAN

Chennai,India

Email:adcb11@r.postjobfree.com

Phone:+918*********

SUMMARY

Cumulativeexperiencespans6yearsand9monthsinLogistics&Supplychain management

EncompassstrongdomainknowledgeintheareasofShippingProcess,Warehouse process,distributingandCommercialActivities.

Soundknowledgeofbasicadministrationoperations.

Abilitytomanageseaandaircargooperations.

Abilitytoprovideexcellentcustomerservice.

Experiencedwithsystemsofinventory management.

Ateamplayerwithexcellentcommunication,stronganalyticalandtechnicalabilities.

HandsonExperienceinExport-ImportCoordination,CrossShipmentsandClient Relation.

Hands-ontrouble-shootingskillsacknowledgedforresolvingissuesquicklythroughroot causeanalysisandinformationsharing.

EXPERIEINCEHIGHLIGHTS

FLSMIDTHPRIVATELTD.(Globalpurchaseandsourcing/GlobalLogisticsOperations)Apr’19to tilldate

ConsiderableknowledgeinInvoice,Packing,Labelling,documentationandinsurance requirementsoverexportoperation.

FloatsRFQtoforwarderandreceivefreightQuotationtoobtainthebestpossiblefreight chargesforTrucktransport.

Onlinebookingandcoordinationwithtransportersandsuppliers/warehousefortimely delivery.

Proficiencyinliaisingwithsuppliers/freightforwardersforon-timedeliveryschedule.

Consignmentbookingandshipmenttracking.

Shipmentconsolidationandplanning.

Coordinatingwiththecustomerandcustomer’snominatedfreightforwarder.

ResponsibleforapprovingforwarderinvoiceforPayment.

CustomerhandledinFrance,Turkey,UnitedKingdom,Sudan.

ToPrepareDIFOTreportforeverymonth.

ToPrepareCustomerStatusReportforEverymonthandsharewithcustomer.

ERPTools:ATLAS,Oracle,TMS:CreationofPackinglist,Invoiceandcreditnoteto Customer.

GenerationofOrderStatusReport,pendingorderandRevenueReportinordertotrack ordersandestimatetherevenueofpresentandfuturemonthfortheteam.

OracleAtlasSystem:CreationofPackinglist,Invoice,creditstoCustomer

ResponsibleforapprovingforwarderinvoicesforPaymentinprocessIT. ConfidentialC

EXPERIEINCEHIGHLIGHTS-IMPORTS

IntimateFashionsPvt.Ltd.(PartofMASHoldings) Apr’12toApr’19 ExecutiveLogistics

IndependentHandlingofDistributoraccounts.CommunicatewithForwarderandCHA agentforShipment.

Overseeingarrivalofshipment,Maintaininward&outward.Vehicleplanning&handling Dispatching.

AwareofDistributorswithLiquid&ContainerAccountStatementinEveryMonth.

Ensuringgoodsarestoredsafely,keepingaccuraterecords.

Stocktakingdailybasis;maintainFIFOsystem,Primaryfreightupdate.

Trackingproductsthroughdepotstomakesuretheyarriveattheirdestination

AccuracyinstockAudit,Invoicinganddocumentationfordispatch.

PlanandSuperviseexportshipments,FreightnegotiationswithShippingLines.

Transportationarrangingshipment,Handlingofdocumentationduringfreightprocesses

HandlingofdocumentationduringFreightprocesses,CHAprocesses.

Organizeshipmentswithbranchoffices,suppliersandcustomers

Shipmenttrackingandupdatingthecustomerontimelybasis

Warehousemanagementskillsresultinginaccurateinventorylevel

ManageddailyShipmentstoCustomerasperCompany’sQualityStandards.

MaintainedAccuracyandIntegrityofalllogisticinformation

Performeddistributionservicesbasedonlocalandinternationalregulations

Reviewedshipmentreceiptsinaccordancewithpurchaseorders

Providedlogisticadviceandresolvedanyshipmentproblemspromptly

Performedbillingandcollectedpaymentsfromcustomers.

Servedasprimarycontactforsub-contractors

CollaboratedwithWarehouseDistributionCentersensuringefficientallocationof products

Ensuredreceivingandreverselogisticsoutboundprocessesareexecutedinatimelyand accuratemanner

ReducingstockHoldingdaysbyworkingwithplanningandbringingthematerialontime. EXPERIEINCEHIGHLIGHTS-EXPORTS

ToprepareInvoice,packinglist,ARE-1,Annexure,Gatepass,SealVerificationCertificate fortheParticularShipmentandsametimeinvoicepackinglistsentittoourclearingand forwardingagentthroughmail.

OncecompletetheCentralExciseformalitiesforthatshipmentthenforwarderarrange thepick-uptoourbasedonmyinstructionourforwarderbookingFlightSchedule.If ConfidentialC

anyoneairwaysbooktheshipmentdefenseupontheFreightcharges,Frequencyof Flight,countryandcustomerRequirements.

AfterCustomsClearanceOurCHAagentprovidestheAIRWAYBILLCOPY,CERTIFICATE OFORGIN,SHIPPINGBILLCOPYFLIGHTDETAILS,throughmymailatthesametime abovealldetailsforwardertomyCSRteam.CSRteamsendsthesoftcopythroughmail toourcustomerafterthatalloriginaldocumentssendtoourcustomerthroughcourier.

MonthEndIwillsubmitthePROOFOFEXPORT&RETURNFILEtotheCentralExcise.

ManagingtheSupplyChainandallImport&ExportLogistics.

TopreparetheLogisticreportsandstatistics

Weare100%ExportOrientedUnit.SowegettheDutyExemptionCertificatefortheall importshipmentfromCentralExciseOfficeandcleartheimportshipmentwithoutDuty afterClearancesubmittheRe-warehouseCertificateagainsttheDutyExemption Certificatedulysignbycentralexciseofficerandcanceltheparticularcertificatethrough CHAAgent.

BoschElectricaldrivesIndiaPvtLtd. May’11–March’12

AccountsAssistant

Co-Ordinatewithinternaldepartments.

CommunicationwithBank

MaintainthePayrollprocessinExcel&SAP

ProcessinginFundTransfer

ProcessinMICROentry

Paymenttermsandconditionstocheckwithotherteam

EDUCATION

MasterDegreeinMBA-SUPPLYCHAINLOGISTICS,UniversityofMadras,Chennai Percentage:70

DegreeinBachelorofComputerApplication,TMGArtsandscience,Chennai Percentage:75

GovtGirlsHigherSecondarySchool,Guduvanchery

Percentage:83

GovtGirlsHigherSecondarySchool,Guduvanchery

Percentage:76



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