Jamie Huy
Toronto, Ontario M3N 2Y4
Phone: 647-***-****
E-Mail: *****.***.***@*****.***
References Available Upon Request
Objective: To seek for a position as a sales clerk utilizing abilities and previous experience in sales and customer relations to develop and improve on ongoing customer service skills Summary of Qualifications:
Proficient at time management skills and works well under pressure
Excels at working independently and as a team member in high-stress environments
Able to meet strict deadlines and maintain punctuality in a busy work environment
Excellent hands-on abilities working with and learning new technology
Highly organized and able to spot detailed information and inconsistencies
Self-motivated in both an independent and team environment Accomplishments:
Recognized by park auditors for providing friendly customer services during busy park hours
Took initiative to transport goods to other department during break time to maintain sales Work Experience:
Imaginarium September 2019 - Ongoing
Game Master and Technical Assistant
Toronto, ON
Monitoring guests to guide guests through puzzle rooms to help guests enjoy and solve problems assorted throughout rooms
Mediating guests from the lobby and engaged guests with storytelling to encourage and prepare guests for the escape room
Prepared and resets and made sure that all technological devices were flashed back to default for new guests Indigo September 2019 – November 2019
Overnight Stocker
Woodbridge, ON
Rearranged shelves and display based on seasonal layouts with attention to details on visual aesthetics
Organized and sorted gifts and books from pallets and shipment and placed items in their respective sections
Greeted guests and while monitoring the store floor for activities Showman June 2019
Waveform
Toronto, ON
Engaged with guests, introduced them to simulation videos games and provided tutorial
Attended to high profile guests while maintaining time spend with regulars
Encouraged other guests the event and promoted sponsors’ products Food and Beverage Front End Sales Associate May 2013 – August 2013 Canada’s Wonderland
Concord, ON
Engaged customer with a positive attitude and provided customer with attention
Processed transactions in a timely manner to meet demand during rush hours
Maintained a hygienic workspace to ensure a safe and clean working environment
Upsold promoted products to meet target sales by using strong customer relationship Jamie Huy
5 San Romano Way Unit 1911
Toronto, Ontario M3N 2Y4
Phone: 647-***-****
E-Mail: *****.***.***@*****.***
References Available Upon Request
Games Salesperson August 2012- September 2012
Capital Souvenir Sales Ltd (CNE)
Toronto, ON
Worked well independently in a fast-paced environment and a team environment with minimal supervision, resulting in an increase in transactions and profits during peak hours
Politely dealt with difficult customers during peak hours of operations without letting irate customers interrupt others customer’s experiences to mitigate attention
Operated in busy environment through multitasking by being aware of cheaters and quickly processing winnings and transactions during peak hours
Volunteer Experience:
Equipment Assistant March 2018 - Ongoing
University of Toronto Street Fighter (UTSF)
Toronto, ON
Assisted with supplying and tearing down of consoles and monitors for club activities use in a timely manner before and after club activity hours
Mediated with club officials to organize equipment logistics prior to major club events resulting in activities for club members and guests to participate in
Education:
Bachelor’s of Electrical Engineering September 2011 - June 2016 Ryerson University, Toronto, Ontario
Bachelors of Electrical Engineering, 3rd Year Student, CGPA: 3.60/4.33