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Customer Service Manager

Location:
Pasay, Philippines
Posted:
March 14, 2020

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Resume:

DIMAR T. DAMAS

**A GERONIMO ST., SAN DIEGO COMPOUND, MALIBAY, PASAY CITY

Mobile No.: +639**-***-****

Email: adcahe@r.postjobfree.com

OBJECTIVES:

To enhance my knowledge or working experience as an administrative or sale by gaining local and international exposure in a seminar field of work.

To obtain an entry level position in the IT field where I can utilize my education to improve company’s operation.

PERSONAL INFORMATION:

Name : Dimar T. Damas

Age : 29 years old

Date of Birth : December 21, 1990

Place of birth : Darumawang Ilaya, Lala, Lanao del Norte

Nationality : Filipino

Marital Status : Single

Gender : Male

EDUCATIONAL BACKGROUND:

Primary Education: F. YLAYA MEMORIAL SCHOOL

Darumawang Ilaya, Lala, Lanao del Norte

1997-2003

Secondary Education : SIMPAK ADVENTIST INSTITUTE OF TECHNOLOGY

Simpak, Lala, Lanao del norte

2004 - 2007

Tertiary Education : St. Peter’s College

Iligan City

2009 – 2013

WORK EXPERIENCE

NATIONAL POWER CORPORATION

On the job training : JUNE 2013

Filing and sorting reports.

Repairs and maintains computers.

LANAO SCHOOL OF SCIENCE AND TECHNOLOGY INC

Instructor : December 2013 - JUNE 2015

Handling programming subject.

Handling Math subject.

Making students grade

STAFF ALLIANCE ( Deployed at Metrobank Card Corp.- Pasay )

Telemarketer : JULY 2015 – DECEMBER 2016

Responsible in outbound call for new cards.

Handle subscriber inquiries.

Have an excellent customer service.

EASTWEST BANKING CORPORATION

Collections Associate : JANUARY 2017 – DECEMBER 2018

Collect payments on past due bills.

Call customers using telephone

Ensure all customer information is correct, including phone numbers and addresses.

Asiapac Solutions Corporation

Team Leader : JANUARY 2019- JANUARY 2020

Motivate team members

Do regular performance evaluation

Communicate with teams about their performance

Plan and organize team building activities

SKILLS SUMMARY

Able to set up computer system.

Hardware and software installation.

Knowledge in networking cabling such as LAN / WAN /, DNS, TCP/ IP .

Able to check and clean for possible computer virus and worm attacks on all computers and periodically back up all necessary data needed.

Oriented in Microsoft office applications such as Word / Excel / Powerpoint / Access / Publisher.

CHARACTER REFERENCE :

REGINALD D. NACIANCENO : Eastwest Banking Corp.

Supervisor

099*-***-****

MA. CORAZON SALES : Metrobank Card Corp.

Channel Manager

091*-***-****

Dimar T. Damas

Applicant



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