Customer Service Manager
Resume:
DIMAR T. DAMAS
**A GERONIMO ST., SAN DIEGO COMPOUND, MALIBAY, PASAY CITY
Mobile No.: +639**-***-****
Email: ************@*****.***
OBJECTIVES:
To enhance my knowledge or working experience as an administrative or sale by gaining local and international exposure in a seminar field of work.
To obtain an entry level position in the IT field where I can utilize my education to improve company’s operation.
PERSONAL INFORMATION:
Name : Dimar T. Damas
Age : 29 years old
Date of Birth : December 21, 1990
Place of birth : Darumawang Ilaya, Lala, Lanao del Norte
Nationality : Filipino
Marital Status : Single
Gender : Male
EDUCATIONAL BACKGROUND:
Primary Education: F. YLAYA MEMORIAL SCHOOL
Darumawang Ilaya, Lala, Lanao del Norte
1997-2003
Secondary Education : SIMPAK ADVENTIST INSTITUTE OF TECHNOLOGY
Simpak, Lala, Lanao del norte
2004 - 2007
Tertiary Education : St. Peter’s College
Iligan City
2009 – 2013
WORK EXPERIENCE
NATIONAL POWER CORPORATION
On the job training : JUNE 2013
Filing and sorting reports.
Repairs and maintains computers.
LANAO SCHOOL OF SCIENCE AND TECHNOLOGY INC
Instructor : December 2013 - JUNE 2015
Handling programming subject.
Handling Math subject.
Making students grade
STAFF ALLIANCE ( Deployed at Metrobank Card Corp.- Pasay )
Telemarketer : JULY 2015 – DECEMBER 2016
Responsible in outbound call for new cards.
Handle subscriber inquiries.
Have an excellent customer service.
EASTWEST BANKING CORPORATION
Collections Associate : JANUARY 2017 – DECEMBER 2018
Collect payments on past due bills.
Call customers using telephone
Ensure all customer information is correct, including phone numbers and addresses.
Asiapac Solutions Corporation
Team Leader : JANUARY 2019- JANUARY 2020
Motivate team members
Do regular performance evaluation
Communicate with teams about their performance
Plan and organize team building activities
SKILLS SUMMARY
Able to set up computer system.
Hardware and software installation.
Knowledge in networking cabling such as LAN / WAN /, DNS, TCP/ IP .
Able to check and clean for possible computer virus and worm attacks on all computers and periodically back up all necessary data needed.
Oriented in Microsoft office applications such as Word / Excel / Powerpoint / Access / Publisher.
CHARACTER REFERENCE :
REGINALD D. NACIANCENO : Eastwest Banking Corp.
Supervisor
MA. CORAZON SALES : Metrobank Card Corp.
Channel Manager
Dimar T. Damas
Applicant
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