Senior Business Analyst

SUZANA BARDE

Contact :469-***-**** Email: *****@******************.***

PROFESSIONAL SUMMARY

8+ years of experience working as Business Analyst in IT, Manufacturing Management, E- Commerce and property management domain.

Extensive knowledge in Software Development Life Cycle (SDLC) and software development methodologies such as Agile/Scrum, Waterfall etc.

Experience in working with Business Owners, Business Users, Senior stakeholders, Project Managers, Product Owners, Technical Architects, Scrum Teams, Development Team, Quality Assurance/Testing Team, Maintenance Team, ETL Team and Database Administrators.

Excellent at interacting and effectively communicating with people from diverse backgrounds, highlighting teamwork and ability to solve a complex issue.

Experience in Document Analysis, Risk Analysis, Root Cause Analysis and GAP Analysis.

Experience in writing Business Requirement Document (BRD), Functional Requirement Document.

(FRD), System Requirement Specification (SRS), Requirement Traceability Matrix (RTM).

Assisted Project Manager in developing Project Management Plan, Project Charter and WBS.

Experienced in writing User stories and Participated in Scrum Ceremonies like Release Planning, Backlog grooming, Sprint Planning, Sprint Review and Retrospective.

Expertise in creating UML diagrams like Use Cases, Activity, Sequence and Class diagrams.

Extensive experience in development of a Data Warehouse and in Performing Data Analysis, Data Profiling and source-to-Target Mapping and Data Lineage Analysis.

Proficient in executing SQL queries to create user reports, data validation.

Assisted the QA team to design Test plans and Test Cases for User Acceptance Testing (UAT).

Experience in creating analytical Business Intelligence (BI) dashboards using Tableau and Excel.

TECHNICAL SKILLS

SDLC Methodologies

Waterfall, Agile-Scrum

Requirement and Defect Management

MS Office, VSTS, Team Foundation Server (TFS)

Modeling & Designing

Smart Draw, MS Visio, Mock-up Screens

Reporting and Data Analysis tools

Tableau, MS Access, Informatica Power Center, Excel

Project Management

MS Project, MS Office, MS SharePoint, Confluence

Business Skills

Process Modeling, GAP Analysis, Impact Analysis, Risk Analysis, Cost-Benefit Analysis, SWOT Analysis, JAD Sessions

PROFESSIONAL EXPERIENCE

Assurant, Miami, Florida Apr 2019 to Till Date

Role: Senior Business Analyst

Project Description: Automate information exchange and provide policy information to all the Assurant clients through the IVANS download process that delivers the latest policy related information to Assurant agency partners directly into their management system ensuring that current information is instantly available for download.

Responsibilities:

Elicited business requirement by analyzing the needs and documented the functional requirement.

Created use case diagram, workflow chart on basis of requirement for better understanding.

Conducted meetings with different client to understand their need and explain about the new development.

Worked with PMS team to make sure correct data was pulled from PMS and transmitted to the business for mapping.

Verified data information on mainframe to make sure all the requested data was correctly gathered and sent for validation.

Worked closely with developer to make sure correct data was filtered for different client and transmitted to vendor.

Created test case to make sure business need was fulfilled.

Solved issues and responded proactively on project and business issues.

Created monthly progress report to provide updates on delivery timeline and status of the project.

Completed IVANS training to setup account for agency’s on cloud server.

Environment: Microsoft Office (Excel, Powerpoint, MS Project, MS Visio), Microsoft Visio, APC, and Mainframe.

PWC, Tampa, Florida Nov 2017 to March 2019

Role: Sr. Business Analyst

Project Description: Developed an application for the principal function to make application perform specific tasks, based on the client's specifications and requirement.

Responsibilities:

Elicited business requirement by analyzing the needs and documented in VSTS.

Experienced in writing User stories and Participated in Scrum Ceremonies like Release Planning, Backlog grooming, Sprint Planning, Sprint Review and Retrospective.

Wrote Acceptance criteria, description and created Task depending on the requirement.

Created use case diagram, workflow charts for documenting the requirements.

Created high level and final camunda model for application development.

Worked with Product Owner Prioritize the Product Backlog for developing Sprint tasks supported by cross-functional team.

Worked with Intent handler and platform developer for scripting and adding the CTA for better functionality of App.

Reviewed the UX and UI design with developer and made sure requirement are fully met.

Co-ordinated with offshore to make sure no Gap and all the requirements were met.

Created test case to make sure there was no bug.

Reviewed and walked through designs and test case with PO to make sure requirements were met.

Environment: Scrum, Microsoft Office (Excel, PowerPoint, MS Project, MS Visio), Microsoft Visio, VSTS and Camunda model.

Zimmer Biomet, Warsaw,IN Sep 2016 to Nov 2017

Role: Business Analyst

Project Description: The project was based on migrating data from legacy database to new database system while merging the data for two company, which would serve as a reporting platform. The legacy databases were aimed at historical patient data.

Responsibilities:

Elicited with client for requirement gathering, analyzing requirements, and creating detailed specifications.

Analyzed source systems for conformance with technical requirements and prioritized changes to be implemented.

Reviwed data with the customers, so that the existing data could be improved, and redundancy of data can be avoided.

Implemented ETL logic using MS excel, EtQ, SQL procedures.

Supported ETL developers in creating workflows and scheduling batch processes based on Data Mapping.

Performed Manual Back-End testing to map the source data to the target data to verify that the data does not get corrupted traveling from front end to the back end and vice-versa.

Assisted client in developing content and training materials; recommended enhancements and identified new business requirements ensuring appropriate documentation.

Coordinated and performed testing in EtQ using test data.

Organized decision-oriented meetings, managed time and people to get the results delivered and created knowledge sharing culture.

Worked closely with business users to define requirements, prioritize and address production support issues.

Environment: Informatica Power Center 9.6 Power, SQL 2012, XML, MS office and EtQ.

Project 2

Hyperion Financial Planning Dashboard May 2015 to Aug 2016

Role: Business Analyst

Elicited business requirement by analyzing the needs and documented the same, created reports and PowerPoint presentation for better understanding.

Act as liaison between clients (business team) and (IT team) development, facilitate sessions to bring business requirements and functionality into system development and enhancement.

Created data migration and training documentation for business and managed data cleanup activities.

Wrote and executed SQL statements to retrieve data from database.

Analyzed user requirements, attended Change Request meetings to document changes and implemented procedures to test changes.

Co-ordinated and managed projects with off shore teams and business from all ERPs and also provided post production support after Go-Live.

Developed several excel sheet and converted into UTF-8 form for data migration, worked on Excel Macros and other functions such as V-Look up and Pivot tables.

Maintained a requirements traceability matrix in order to keep the clients and all the teams up-to-date with the current progress of the project.

Conducted walkthroughs and defect meetings periodically to assess the status of the testing process and discuss areas of criticality.

Created Test Plans and Test Cases for functional testing by analyzing the Business requirements specification document..

Environment:Tibco, XA, DCS, Visio and Ms Office

HEB Grocery store, Houston TX Jan 2014 to Apr 2015

Role: Team lead

Developing a Taxonomy to classify system development methods and using the same to compare various agile development methodologies.

Responsibilities:

Responsible for defining the scope and rules of the project, gathering requirements, and document them textually or using models.

Involved in all phases of the Iterative approach of the SDLC from Inception to Transition.

Responsible for Planning, Scheduling, Task Distribution and Tracking.

Developed work breakdown structures and project schedules allowing teams to coordinate and distribute tasks.

Conducted Stand-Up Meetings to decide what needs to get done.

Involved in designing use case diagram and workflow charts for documenting the requirements.

Worked closely with the development team to verify that business needs are thoroughly fulfilled, and deliverables are produced within specified budget, quality and time.

Involved with Testing phases of Software Development Life Cycle (SDLC) methodologies throughout the project life cycle.

Environment: SQL, Visio and MS Office

Peers Solutions, India Jun 2011 to Nov 2013

Role: Jr. Business Analyst

Responsibilities:

Involved in meetings with Business process owners, SMEs (Subject Matter Experts) and Marketing team for requirements gathering during the definition stage.

Defined the context of the system by creating various Use Cases for the development system requirements specifications encompassing Functional and Non-Functional requirements.

Created Use Case Diagram and Sequence Diagrams to represent interaction between user and system.

Worked closely with the project manager, business lead and technical lead to identify, research and escalate issues and risks to the appropriate work stream for resolution

Participated in various meetings and discussed enhancements and modifications with business users and stakeholders.

Worked on data analysis and cleansing after the conversion of the data.

Tracking the issues reported by business users and including them as part of business requirements in the functional documents.

Worked with the QA team for designing Test Plan and Test Cases and assisted in conducting User Acceptance Testing (UAT).

Environment: SQL, XML, Informatica, Microsoft Visio, MS Office

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