Edward Chapman II
Jackson, AL *****
Authorized to work in the US for any employer
Truck Driver Class A OTR
Evergreen Transport - Mobile, AL
November 2019 to Present
CUSTOMER SERVICE ASSOCIATE
Wamart Supercenter - Jackson, AL
January 2019 to Present
Ensure customer satisfaction in all departments of the store
Chapman Digital Works (Self-employed) - Jackson, AL
2005 to Present
Website development, virus removal, Windows upgrades, hardware repair and software upgrades.
TRUCK DRIVING STUDENT
Bishop State Community College - Jackson, AL
August 2019 to October 2019
CDL Training. Road experience, backing, skill driving, defensive driving
SAWLINE MACHINE OPERATOR
LOUISIANA PACIFIC CORP - Thomasville, AL
December 2017 to January 2019
Operate machines that produce final wood products for customers. Quality control and assurance.
Safety and maintenance checks daily on equipment. Data entry of all daily activities.
REFRA-CHEM LININGS - Spanish Fort, AL
2015 to June 2017
Perform construction and maintenance work at various paper mills around the country during their
annual "shutdown" period.
FROZEN FOOD MANAGER
Ramey's Grocery Store - Jackson, AL
2012 to 2015
Placed orders for all frozen food items through warehouse three times a
week via telephone and handheld scanner. Stocked glass cases with items ordered from warehouse, making them presentable for public patronage.
Anticipated customer shopping and spending habits and created sales based upon those
habits. Used full creative control in deciding which frozen products the
store sells. Supervised and assisted employees with stocking frozen products.
GOVERNMENT DEBT COLLECTOR
West Corporation - Mobile, AL
2007 to 2009
Collected student loans via telephone from people who had become successful in the fields they
chose to go to school for.
Comcast - Southfield, MI
2002 to 2007
Monitored and performed quality control of employees' conversations with customers and potential
customers. Assisted employees with upselling current Comcast customers using sales techniques and
power of persuasion.
36th District Court - Detroit, MI
1998 to 2002
Entered traffic tickets into police database. Generated arrest warrants for
defendants who failed to appear for court. Took aforementioned
warrants to judgesand magistrates to be signed and put into effect. Took
payments for traffic violations and applied bonds for those who had been
DP Locator - Sterling Heights, MI
October 1996 to February 1998
Cold called Fortune 500 and 1000 companies and convinced employees to fax over complete
departmental lists of their IT personnel.
Diploma in Chemical/Biological Science
Cass Technical College Prep High School - Detroit, MI
August 1990 to June 1994
• expert computer programmer. All Microsoft programs (10+ years) • Customer Service
• Call Center
• Tanker Experience
• Commercial Driving
Certifications and Licenses
Work Style: Reliability — Proficient
Tendency to be dependable and come to work.