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Machine Operator Customer Service

Location:
Jackson, AL
Posted:
March 13, 2020

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Resume:

Edward Chapman II

Jackson, AL *****

adcaa2@r.postjobfree.com

251-***-****

Authorized to work in the US for any employer

Work Experience

Truck Driver Class A OTR

Evergreen Transport - Mobile, AL

November 2019 to Present

CUSTOMER SERVICE ASSOCIATE

Wamart Supercenter - Jackson, AL

January 2019 to Present

Ensure customer satisfaction in all departments of the store

COMPUTER TECHNICIAN

Chapman Digital Works (Self-employed) - Jackson, AL

2005 to Present

Website development, virus removal, Windows upgrades, hardware repair and software upgrades.

TRUCK DRIVING STUDENT

Bishop State Community College - Jackson, AL

August 2019 to October 2019

CDL Training. Road experience, backing, skill driving, defensive driving

SAWLINE MACHINE OPERATOR

LOUISIANA PACIFIC CORP - Thomasville, AL

December 2017 to January 2019

Operate machines that produce final wood products for customers. Quality control and assurance.

Safety and maintenance checks daily on equipment. Data entry of all daily activities.

LABORER

REFRA-CHEM LININGS - Spanish Fort, AL

2015 to June 2017

Perform construction and maintenance work at various paper mills around the country during their

annual "shutdown" period.

FROZEN FOOD MANAGER

Ramey's Grocery Store - Jackson, AL

2012 to 2015

Placed orders for all frozen food items through warehouse three times a

week via telephone and handheld scanner. Stocked glass cases with items ordered from warehouse, making them presentable for public patronage.

Anticipated customer shopping and spending habits and created sales based upon those

habits. Used full creative control in deciding which frozen products the

store sells. Supervised and assisted employees with stocking frozen products.

GOVERNMENT DEBT COLLECTOR

West Corporation - Mobile, AL

2007 to 2009

Collected student loans via telephone from people who had become successful in the fields they

chose to go to school for.

SUPERVISOR

Comcast - Southfield, MI

2002 to 2007

Monitored and performed quality control of employees' conversations with customers and potential

customers. Assisted employees with upselling current Comcast customers using sales techniques and

the

power of persuasion.

JUDICIAL CLERK

36th District Court - Detroit, MI

1998 to 2002

Entered traffic tickets into police database. Generated arrest warrants for

defendants who failed to appear for court. Took aforementioned

warrants to judgesand magistrates to be signed and put into effect. Took

payments for traffic violations and applied bonds for those who had been

incarcerated.

HEADHUNTER/RECRUITER

DP Locator - Sterling Heights, MI

October 1996 to February 1998

Cold called Fortune 500 and 1000 companies and convinced employees to fax over complete

departmental lists of their IT personnel.

Education

Diploma in Chemical/Biological Science

Cass Technical College Prep High School - Detroit, MI

August 1990 to June 1994

Skills

• expert computer programmer. All Microsoft programs (10+ years) • Customer Service

• Call Center

• Driving

• Tanker Experience

• Commercial Driving

Certifications and Licenses

Drivers License

Tanker endorsement

Assessments

Work Style: Reliability — Proficient

October 2019

Tendency to be dependable and come to work.



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