Administrative Assistant Medical

Avleen Kaur

*, ******** ********, ********, ******* L6T 0A4 *********@*****.*** 647-***-****

OBJECTIVE

Seeking an opportunity to work in healthcare department at a reputed organization where I could add to my knowledge and polish my skills to an advanced version under the guidance of experts.

EDUCATION

Infection Prevention and Control (IPAC) course, 2020 from Centennial College, Toronto, Ontario, Canada

Master of Public Health (MPH), 2018 from Bloomberg School of Public Health, JOHNS HOPKINS UNIVERSITY, Baltimore, Maryland, USA.

Bachelor of Medicine, Bachelor of Surgery (MBBS), 2013 from ZHENGZHOU UNIVERSITY, Henan, CHINA.

Cleared Foreign Medical Graduate Exam (FMGE) by Medical council of India in DEC 2014.

INTERNSHIP

From 16/05/2012 to 26/05/2013 at The First Affiliated Hospital of Zhengzhou University, Henan, CHINA

Assisted the senior doctors in checking the patients.

Diagnosed the disease as per the symptoms.

Learned the diagnostic methods and equipment.

PRACTICUM EXPERIENCE

At National Health Mission, Punjab India from 1st November 2017 to December 31st, 2017 in Maternal and Child health Department. Submitted a report on cost-effectiveness analysis of HPV vaccination pilot program held at Bathinda and Mansa, Punjab, India.

EXPERIENCE

Resident Medical Officer June 2015 – September 2016

Orthopedic ICU at Fortis Hospital, Mohali, Punjab, India

Performed thorough examination of the patients and took their complete history and vital signs.

Prescribed and administered medications to the patients.

Provided emergency care to the patients as per the acceptable treatment guidelines.

Maintained admission records, progress notes and discharge summaries.

Explained and advised patients on healthcare including health promotion, disease, illness and accident prevention.

Discussed laboratory investigations, x-rays, ultrasounds and other necessary diagnostic procedures about treatment options with the patients and performed the follow ups as required.

Provided first aid treatment in various emergencies and referred the massive emergencies to the nearby hospital.

Provided counselling and support regarding dietary change, exercise and simple medication adjustment to the patients.

Volunteer Research Assistant December 2018-June 2019

Pediatrics Research Department, St. Michael’s Hospital, Toronto

Working on two study projects, The FiCare study by Dr. Ethel Ying and Bilirubin study by Dr. Michael Sgro.

Reviewed and verified data collection charts using Electronic Patient Records on Soarian Clinicals hospital information system.

Data entry from data collection charts to CNN NICU Pediatric database.

Data extraction from Hamilton Health Services information system (Meditech), data verification and data entry to REDCap database.

Volunteer Research Assistant January 2019-June 2019

Global Health Research Department, CAMH, Toronto

Worked on Data Management, report writing and editing for different mental health projects.

Medical Administrative Assistant June 2019 - Present Dynamic Medical Centre, 5734, Yonge Street, Toronto

Scheduling appointments, answering phone calls, creating profiles and arranging referrals, etc. using Oscar software.

Overseeing front desk phone performance, email management, and patient flow with four doctors on the premises.

Greeting and registering patients for their consultations.

Making and receiving telephone calls (handling 2 phone lines) helping the clients with their queries and making reminder calls in a polite and professional manner.

Filing, faxing, scanning and uploading patients’ documents in their files on the EMR.

Infection Prevention and Control Volunteer July 2019 – December 2019

West Park HealthCare Centre, Toronto

Assist with hand hygiene audits by using MOLTC JYHC program.

Assist with PPE (Personal Protective Equipment) audits.

Conducting hand hygiene and equipment cleaning audit in the gym area ( The G.R.I.P. Program)

Participating in equipment cleaning audit.

Mark tests from the various education sessions.

Assist with computer work and updating data information as required

Ensure outbreak kits have the necessary documents and signage.

Assist in the development of signage and advertisements for various Infection Prevention and Control education sessions.

Ensure there is IPAC education material at the main entrance and in each unit for patient, families and visitors.

Assist with preparing the annual Infection Control Week display.

Assist with special projects/assignments as required

- maintain detailed notes and records of project work

- provide project updates in a professional and timely manner

SKILLS AND ABILITIES

Extensive knowledge in medical microbiology, infection control or infectious diseases in hospital setting.

Competent in conducting patient surveillance activities according to established criteria, best practices and evidence based research.

Ability to coordinate the management of outbreak of infections and initiating quality control or outbreak management and quality improvement activities.

Ability to collect, analyze, report and present epidemiologic surveillance data.

Committed to get registered with CBIC within first year of employment.

Skilled in monitoring and improving compliance with the best practices in infection control.

Efficient in developing best-practice-based infection control policies and protocols and implement intervention programs against hospital acquired infections.

Knowledge to conduct epidemiologic investigations and manage outbreaks.

Current member of IPAC Canada.

Experienced with Microsoft Suite (Excel, Word, Power Point and Outlook).

Willing to certify with CBIC once eligible.

Intermediate experience with the use of statistical software.

Multilinguistic, fluent in English, Hindi, Punjabi and Urdu. Familiar with Chinese and Indonesian too.

Self-motivated, good at team work and have excellent communication skills.

Detail oriented, well organized and ability to work independently under minimal supervision.

Fast-paced learner, adapts to changing environment with deadlines met in a timely manner.

ACHIEVEMENTS

Received Huawei Maitree scholarship worth USD 10,000 per year for the last two academic years of MBBS.

REFERENCES

Available on request

Avleen Kaur

6, Manswood Crescent, Brampton, Ontario L6T 0A4 *********@*****.*** 647-***-****

March 15, 2020

Infection Control Professional

Mackenzie Health,

Vaughan, ON

To the Hiring Manager,

Please accept this cover letter and résumé in support of my application to work as an Infection Control Professional at your organization. I am writing to you in full confidence of my eligibility for this role as you can notice from my resume. I did Bachelor of Medicine and Bachelor of Surgery (MBBS) degree from China in 2013; cleared the Foreign Medical Graduates Licensing examination for India in 2014 and worked as a Resident Medical Officer for Orthopedic ICU in a corporate hospital for almost 1.5 years. For my MBBS degree, I have received the degree equivalency certificate by Medical Council of Canada (MCC). I graduated from Master of Public Health (MPH) degree programme by Bloomberg School of Public Health, Johns Hopkins University, USA in May, 2018.

My objective is to work as an Infection prevention and control practitioner in a reputed organization where I could add to my knowledge and polish my skills to a refined version while working with the experts. Previously, I have volunteered as a Research Assistant at St. Michael’s Hospital and CAMH, Toronto. I have also served as an IPAC volunteer at West Park Healthcare Centre and my training there has made me proficient in conducting hand hygiene audits using MOLTC JYHC program, PPE (Personal Protective Equipment) audits and hand hygiene and equipment cleaning audit in the gym area of the healthcare centre. Currently, I am working as a Medical Administrative Assistant at Dynamic Medical Centre which is a gastroenterology diagnostic clinic in North York, ON. At present, I am enrolled in Infection Prevention and control (IPAC) course at Centennial College, Toronto, Ontario and willing to get certified by the Certification Board of Infection Control and Epidemiology (CBIC) when qualified.

Capitalizing on a career that encompasses considerable Healthcare experience, I am pursuing a new professional challenge that will employ my skills as an IPAC practitioner. I believe that my educational qualifications, professional experience and skillset will prove to be an asset for your organization. I have had good enough experience in healthcare field and having done Master of Public Health (MPH) has added on to my expertise as a healthcare professional. I am a dedicated, self-motivated and a career focused person and will give my best to contribute all I can to promote the organization.

I hope my profile matches the opportunity and I can get a chance be interviewed for the same if found to be suitable. Thanks for spending time to read my cover letter.

Sincerely,

Avleen Kaur

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