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Network engineer

Plano, TX
May 17, 2020

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Mahmoud Morshedy

Network Consultant


Twelve years of experience in cross-domain solutions focusing on broadband fixed networks, IP routing technologies, SDN, SD-WAN, cloud computing, and networking management services. I have worked across several ISPs, Telecos, and vendors throughout the world. I have over seven years of experience in diverse international projects that required versatility, flexibility, commitment, high-level technical, and management skills. I demonstrated/introduced Nokia's new products and proof of concepts for massive deployment projects. Lead Installation, maintenance, and software upgrades for over 2000 broadband routers and equipment in different European, Middle Eastern, and African countries.

Professional Experience

Training Consultant

NIIT USA Inc, Plano, TX 2019- Present

• Deliver courses

Nokia Service Routing Certification Program

Nokia Virtuoso Software-Defined Networks (SDN) and SD-WAN Nuage Certification Program

Network Consultant

Aamba Networks, Fairfield, CT June 2018- April 2019

• Develop project management plan techniques to assigned work and activities

• Maintain network /system design and developing technical documentation

• Design, and develop solutions proposals that meet customer requirements

• Collect customer requirements, satisfying customers IT and Business expectations

• Maintain projects’ service level agreements to meet stakeholders expectations

• Confers with technical or functional experts at all levels, company-wide, to obtain requirements, develop solution proposals, and coordinate implementation

• Work autonomously to Manages multiple concurrent projects setting priorities Innovation Analyst

University of Bridgeport Student Entrepreneur Center, Bridgeport, CT, 2017–2018

• Derived innovative solutions to leverage entrepreneurship awareness, and the incubation Process in collaboration with the local technology partners

• Developed a report on key industry and technology trends. Perform extensive secondary web research to uncover market trends and competitive intelligence.

• Cooperated in initiatives to identifying current market pain points, scouting, and identifying new emerging technologies to enhance Innovation in new startups Teaching Assistant

University of Bridgeport, Bridgeport, CT, 2016–2017

• Contributed to teaching computer networks, and cybersecurity courses design labs

• Led the development of UB cloud-based learning platforms Innovation initiative

• Developed improvement strategies to increased platforms’ cost-effectiveness based on cross-functional requirements

• Developed cross-functional requirements and communicate with IT vendors representing UB to identify applicable solutions

IP Integration Engineer

Nokia Networks, EMEA, 2015–2016

• Managed Alcatel-Lucent’s IP routing service integration activities covering the Middle East and Africa region

• Wrote High/Low-level technical design documents, and migration strategies planning


Nuage, NFV, SDN, SD-WAN, IP/


Network Professional service,


Networking Protocols

Linux RHEL, Ubuntu, UNIX

Solaris, Virtualization, Python,

Broadband, XML, JSON, SQL


Nuage Networks Professional

– Software Defined WAN (NNP

SD-WAN), Nuage Networks

Professional Software Defined

Datacenter (NNP SD-DC),

Nuage Networks Virtual

Services Platform Installation

Specialist (NNIS), Nokia

Network Routing Specialist I

(NRS I), SRC214047,

Nokia Services Architecture,

Juniper Networks Certified

Internet Associate (JNCI-A),

Project Management

Professional (PMP ID



M.Sc. in Technology

Management, University of

Bridgeport, U.S.A

IT Diploma in Computer

Networks- Egyptian

Information Technology

Institute, Egypt

Bachelor of science

Electronics and

Communication Engineering–

Banha University, Egypt

Training courses

Nuage Networks Virtualized

Network Services (VNS),

Nuage Networks OpenStack

Integration Fundamentals,

Cisco Certified Network

Associate (CCNA), Cisco

Certified Network Professional

(CCNP), UNIX Solaris

Fundamentals, System

Administration and Advanced

UNIX Administration

• Integrated and validated IP routing solutions within the customer's environment Technical Project Manager

Alcatel-Lucent, EMEA, 2014–2015

• Presented the customer prime interface for all the technical aspects of the solution with customer planning and design teams

• Identified and analyzed customer needs and advised them on solutions/products that are the best fit

• Managed the implementation of all the technical aspects of the Customer Project

• Coordinated the technical support activities involving other ALU departments

• Worked closely with R&D/PLM teams regarding features & performances needed to ensure delivery of the solution as per the agreed scope.

• Coordinated with NPI/Design teams for First Off applicable in projects

• Followed up KPIs of the operator's network to ensure the optimized usage of the deployed solution New Products Introduction Engineer (Fixed Access Network) Alcatel-Lucent, EMEA, 2010–2014

• Worked with R&D/PLM teams to introduce Alcatel-Lucent’s Fixed Access new products, PoC (Proof of Concept), First Off trials, and customer testing in the Europe Middle East and Africa region

• Ran technical demo/presentation to customer management board members and technical teams, that helped raise sales of new products/ swapping out of support products

• Participated in projects’ early phases such as a collection of customer requirements, development of customer’s solutions, High /Low-Level Design, and design customer acceptance documents and test cases that maintained the project quality

• Involved in managing and controlling the implementation of all project technical aspects (end-to-end)

• Provided remote support for teams in other local offices Software Services Specialist

IBM, Cairo, Egypt 2009 –2010

• Deployed, implemented, and support IBM Tivoli family products (IaaS, PaaS, storage, etc.) in response to business requirements

• Assisted in balancing technical work assignments with team members to mitigate projects’ risks

• Advocated customers to improve their network infrastructure environment Research Assistant

Nile University, Cairo, Egypt, 2008 –2009

• Worked on a storage peer-to-peer networks research problem in distributed systems such as Tahoe-LAS

• Worked in cloud computing research areas covered hypervisors and virtualization such as Xen, VMware, and KVM Presales Network Engineer / Business Development

Majal Networks, Cairo, Egypt, 2007- 2008

• Positioned the different solutions in our portfolio to enterprise customers

• Managed bids, responses to RFP/Q/Is, solution development and design, proof of concept and pilots

• Built a team for Telecom division, as well as support local technical team in Majal Dubai office

• Developed customers relationship as well as the hardware vendors partnerships Network Field Engineer

Etisalat Telecom, Cairo, Egypt, 2005 –2007

• Participates in local, inter-organizational teams to improve network processes and to reduce customer affecting network incidents.

• Dispatch to ITS locations for the replacement or repair of equipment

• Configured, deployed, and maintained access layer devices

• Optimized network resources, nodal setups, and set up customer circuit solutions

• Implemented different technology such as; frame-relay, ATM, MPLS, VoIP Languages

• English: Proficient

• Arabic: Native

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