Edgar Allan Castillo

Software Developer

Contact

Address

*** ********* ***** #**-***

Singapore 540143

Phone

+65-8894-4743

E-mail

adc9p8@r.postjobfree.com

Skills

MS SQL/T-SQL

Very Good

.Net (C#)

Very Good

SharePoint Development

Very Good

Nintex Workflow

Very Good

JavaScript

Good

.Net (VB.Net)

Good

ASP.Net

Good

HTML

Good

CSS

Good

AngularJS

Good

Bootstrap

Good

Application Analyst

Very Good

Software Developer with over 15 years of successful experience in .NET, SharePoint and MS SQL development. Experienced in mentoring and leading development teams to ensure accuracy and timely delivery of projects. Highly analytical and willing to take ownership of core components.

Work History

2018-03 – 2020-03

Application Support Analyst

Page Personnel Pte. Ltd, Singapore, Singapore

Assigned to the Industrial and Digital Technologies (IDT) group of Visy Industries (www.visy.com.au), one of the world's largest privately-owned paper, packaging and recycling companies.

Provided Level 2 support for various custom applications, with emphasis on database-related requests and issues.

Acted as a liaison between customers and developers to diagnose problems and implement solutions.

Enhanced existing SQL scripts used in importing data and generating reports resulting in reduced response time to customers’ requests.

Assisted in reducing ticket backlog by resolving 40% to 50% of incidents and requests assigned to the Enterprise Applications team.

Consistently achieved a MTTR of less than 50% of the SLA while maintaining a CSAT (satisfaction rating) of 90%.

Assisted in improving the MTTR and CSAT (satisfaction rating) of the team by resolving 99% of assigned tickets (incidents and requests) within the prescribed SLA period.

Performed basic SharePoint administration duties for the company's document repository site.

2014-12 - 2018-01

IT Specialist Programmer

Carl Zeiss Pte. Ltd, Singapore, Singapore

Member of the ZEISS APAC team whose main task is developing SharePoint applications and migrating Lotus Notes applications to SharePoint 2013.

SharePoint subject matter expert for the Southeast Asia regional office (Southeast Asia and Taiwan).

Crafted the demand process for requesting new SharePoint applications and enhancements to existing SharePoint applications for the Southeast Asia Regional office.

Created custom SharePoint applications using OOTB features, workflows, custom master page and web parts, Kendo UI, JavaScript/jQuery/AngularJS, and SharePoint REST API.

Developed custom workflows using Nintex Workflows and Nintex User Defined Actions.

Assisted in SharePoint development projects for other countries in the APAC region (Australia and India).

Consulted regularly with internal customers on project status, new project proposals and software-related technical issues.

Performed administration duties for SharePoint site collections of the Southeast Asia regional office.

Conducted end-user training for SharePoint

Provided Level 2 application support for SharePoint and Lotus Notes applications.

2011-09 - 2014-10

Senior Analyst Programmer

Thatz International Pte. Ltd, Singapore, Singapore

Assigned to JTC Corporation, Singapore's principal developer and manager of industrial estates and related facilities.

Provided application support (bug fixes, system rollover assistance, system enhancement, generate ad-hoc reports, etc.) for the client’s SharePoint and ASP.Net applications.

Enhanced the user experience of the client’s existing SharePoint portals and ASP.Net applications

Met with stakeholders for requirements gathering, review

Proposed, designed and developed end-to-end .Net (C#/VB.Net) and ASP.Net applications.

Enhanced the client’s stored procedures and created functions to streamline data processing of the various in-house applications.

Prepared business and functional specifications and other documentations.

Acted as the main technical resource during the migration of the client's SharePoint team portals from version 2007 to 2013.

Rebuilt workflows, custom master pages, and custom web parts of the migrated sites.

2010-06 - 2011-08

Senior Software Engineer

Inchone Pte. Ltd, Singapore, Singapore

Inchone Pte., Ltd. is a Microsoft ISV Gold Partner and a well-established vendor providing advanced e-Learning and IT solutions to various organizations.

Senior member of the team who developed the client's e-learning platform for the FutureSchool program of the Singapore government using C#, Silverlight (XAML), custom web services (SOAP) and SharePoint 2007.

Gathered project requirements from the client and other stakeholders.

Provided regular project updates.

Created proof-of-concept application prototypes for demonstration and evaluation purposes.

Mentored other members of the team.

2009-09 - 2010-05

Senior Software Engineer

Nityo Infotech Corporation, Singapore, Singapore

Assigned to Inchone Pte., Ltd., a Microsoft ISV Gold Partner and a well-established vendor providing advanced e-Learning and IT solutions to various organizations.

Senior member of the team who developed the client's e-learning platform for the FutureSchool program of the Singapore government using C#, Silverlight (XAML), Telerik, custom web services (SOAP) and SharePoint 2007.

Gathered project requirements from the client and other stakeholders.

Provided regular project updates.

Created proof-of-concept application prototypes for demonstration and evaluation purposes.

Mentored other members of the team.

2008-10 - 2009-03

Senior System Analyst

Touchstar Software, Pasig City, Philippines

Led a team of developers in creating an ASP.Net web application that integrates SalesForce with the company’s telecommunications system.

Performed requirements analysis and created system design proposals and functional specifications for the application.

Performed project lead responsibilities, such as assigning and delegating development tasks, providing support and guidance to team members, monitoring and managing task completion, and working closely with team members and other people involved in the project.

Designed database structure and develop stored procedures/scripts.

2005-10 - 2008-06

System Analyst/Programmer

Agility Logistics, Inc., Parañaque City, Philippines

Agility Logistics is a global logistics company providing freight forwarding, transportation, warehousing and supply chain management services to businesses, governments, international institutions and relief agencies worldwide.

Worked as an end-to-end software developer using MS SQL/T-SQL/SSIS/SSRS, VB6, ASP.Net, C#, VB.Net, PowerBuilder.

Discussed project requirements, timelines and customer expectations with the project stakeholders.

Designed database structure and developed stored procedures/scripts and DTS packages required to read and transformed client's data to the format required by the Warehouse Management System.

Performed unit testing of code to ensure accuracy of the finished product.

Provided project status updates to clients.

Performed application support.

Prepared functional specifications and other technical documentation.

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