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Desktop Support Software

Location:
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Salary:
3000
Posted:
May 16, 2020

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Resume:

MOHAMMED NASRULLAH

Passport: H******* Valid till 22/04/2027

Driving licence Bahrain.

Current Address:Baniyas East, Abu Dhabi,UAE

Perpetual Address:H.No 6-101 ErraKuntta Hyderabad, Andhra Pradesh, INDIA

+971*********

adc9li@r.postjobfree.com

IT HARDWARE & NETWORKING / SYSTEM ADMINISTRATION / IT MANAGEMENT / STRUCTURE CABLING

ABRIDGEMENT

ACADEMIA

2011 B.Sc (maths), PeriyarUniversity,Salem,Tamil Nadu.

1995 12th from St.Domnics Junior College Hyderabad.(Board of Intermediate Education)

1992 10th from Daisy High School Hyderabad(Board of Secondary Education)

COMPUTER PROFICIENCY

Conversant with the concepts of OSP, ISP, MS Office and Internet Applications.

CERTIFICATIONS

MCITP Microsoft corporation.ID 7430794

TRAININGS UNDERGONE

Undergone trainings on CCNA in 2013

EQUIPMENT’S HANDLED

IBM SERVER

HP PRINTERS

COPIERS & SCANNERS

KEY SKILLS

System Administrator

Installation Systems,coordinating and supervising the installation of the computer systems and network.

Assists in the planning, design, documentation, and implementation of various system includes desktopsPCs,Servers, network equipments and software applications

Perform on-site and remote technical support

Installs and tests computers and related network hardware in a LAN / WAN environment.

Liaising and communicating with external support company (i.e. Dell, HP, Best Software)

DESKTOP SUPPORT [

General line of technical support.

Software Deployment.

Software patching.

Managing Printers.

Building Suppliers Realtionship.

Overseeing computer security and anti-virus updates etc.

Software skills

Windows xp,vista,7 and 8 as well MS Office applications.

[

Team Management

Training & monitoring performance of the team Leaders for maintaining excellence in operations.

Motivates team to work together in the most efficient manner.

Creating and fostering a healthy environment which facilitates high performance of team members and accomplishments of organizational goals.

CAREER GLIMPSE

S

IT DESKTOP SUPPORT BIG COMPUTER EQUIPMENT,MANAMA BAHRIAN. Since Feb’10 2008-2010

Worked completely for the banks (BBK, AMERICAN EXPRESS, CENTRAL BANKOF BAHRAIN AND BAHARAIN DEVELOPMENT BANKS)

COMUTER HARDWARE TECHNICIAN MOONLIGHT COMPUTERS,RIFFA,BAHRAIN.

Since Mar’2004-2007

COMPUTER HARDWARE TECNICIAN EXPERT COMPUTERS,HYD,A.P,INDIA.

Since Jan 2011-Apr 2013.

BIG COMPUTER EQUIPMENTS BAHRAIN.

Maintenance of Desktop computers and HP Network Printers installations.

Provide a clear and detailed description of any problems identified that require escalation to the Specialist Support Team.

Identify and resolve routine operational systems problems.

Assembling of Computer Peripherals, Upgrading and repairing of PCs and Laptops.

Involved in setting up of small to medium LAN’s starting from Planning, Installation &Set

Carrying out client computer maintenance.

Providing IT support to computer users within the office.

Checks always system logs with error timestamp to see if it was caused by system errors.

Configures and maintains load balancer (if applicable) and knows when it may be the cause of a problems.

Keeping inventory of hardware and maintenance records.

Tracks modifications to all PC settings to determine if a problem was caused by configuration changes.

@ MOONLIGHT COMPTERS EAST RIFFA,BAHRAIN

Provide a clear and detailed description of any problems identified that require escalation to the Specialist Support Teams.

Installing and configuring ADSL Modem and Routers, VOIP devices, Access points & Wireless routers.

Installing and updating of Operating Systems, Application software’s, and Anti-virus software’s

Assembling, troubleshooting and maintenance of PC’s, Printers and Email accounts.

Assembling of Computer Peripherals, Upgrading and repairing of PCs and Laptops.

Installation of various hardware devices like printer, modem, scanner.

Note: last 5 years iam in dubai working as sales supervisore in electronic & lighting company.

An professional with nearly 7 years of rich cultural experience in, IT Hardware & Networking, \ Desktop support, IT Administration, Operations & Maintenance.

Skilled in Operations & Maintenance, Structured Cabling.

Deft in configuring and installation of Hardware’s, Software’s, Network Printers, Copier’s.

Ability to manage and complete projects to the highest standards meticulously and within specified deadlines of the work. Possess good communication and presentation skills.



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