Customer Service Assistant

MANISHA PANDYA

*** ****** ***, *******, ** N*B *M3

519-***-**** *******.******@*****.***

OBJECTIVE:

Currently looking for a full time position where I can leverage my skills and training that can help your organisation successful.

AREAS OF EXPERTISE:

Customer Service

Cash Handling and Counting

Communication Skills

Maintain a clean work environment.

Team Work

PROFESSIONAL EXPERIENCE:

Variety Mini Mart, July 2019- Jan 2020

Cashier

Standing on the till and collects all the payments on cash, visa card and with debit card.

Standing on OLG lottery machine and give lottery print out as per customer requirement.

Till counting at the end of the shift.

Maintaining change and all the bills in till.

Greet customers as they arrive inside the store and politely inquire into their purpose of visiting.

Direct customers to the correct aisles within the store or escort them to the proper shelf or aisle.

Handle stocking duties to ensure that shelves are populated adequately according to the 4 Ps of marketing.

Clean and maintain the inside and exterior of the convenience store and ensure that trash cans are properly emptied and cleaned.

Kanan International, Vadodara, India, July 2018 - July 2019

Customer Service Assistant

Answered phone and assisted customer with initial inquiries

Collect cash tuition fees of students.

Performed basic data entry for online customer database

Established trusting relationship with customer

EDUCATION

Bachelor in commerce with specialization in accounts, MS University, Vadodara, Gujarat, India. June-11 to May-14

References upon the request

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