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Customer Service Sales

Cypress, TX
May 16, 2020

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MV Michael Verastegui

832-***-**** E:

Cypress, TX 77433



Committed and hardworking cashier with 3 years of experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions.

SKILLS Flexible schedule

Team Player

Drawer management

Teamwork and contribution

Detail-oriented and accurate

WORK HISTORY WHATABURGER TEAM MEMBER 08/2016 to CURRENT Whataburger Cypress, United States

Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers. Counted cash in register drawer at beginning and end of shift. Processed POS transactions, including checks, cash and credit purchases or refunds.

Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

Worked closely with manager to solve problems and handle customer concerns.

Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.

Mentored new team members on POS system operation, customer service strategies and sales goals.

Assisted customers by answering questions and fulfilling requests. EDUCATION High School Diploma 05/2015

Cypress Ranch High School, Cypress, TX

Associate of Science 01/2020

Lone Star College System, Spring, TX

EAGLE SCOUT Accomplished Eagle Scout who lives by the Scout Oath and Law; morals and characteristics to live by everyday to help others.

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