Post Job Free

Resume

Sign in

Social Media Customer Service

Location:
Silver Spring, MD
Salary:
15.00
Posted:
May 16, 2020

Contact this candidate

Resume:

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

DEANGELO FERNANDEZ

**** ******* ***, ***********, ** 20783 H: 202-***-**** adc9bo@r.postjobfree.com

An expert in property management with 6 years of related experience and advanced customer service skills. Always looking for ways to improve productivity and customer satisfaction with exceptional service. Maintain well-organized and presentable work areas at all times.

-YARDI CRM

-YARDI VOYAGER

-MICROSOFT OFFICE

-PROFESSIONALSENSITIVE INFORMATION HANDLER

-SOCIAL MEDIA BRANDING

-MOBILE DOORMAN

-CRITICAL THINKER

-HEAVY LIFTING

-QUICK LEARNER

OvernightCurrent Concierge 05/2017 -

Classic Concierge Inc - Arlington, VA

-Log in packages

-Complete guest cards

-Log in resident service requests

-Issue unit keys and building fobs to contractors and housekeepers, in exchange for ID's

-Enforce company policies on residents and visitors to maintain a safe and quiet living experience for all clients

EDUCATION

-Handle amenity bookings for residents

-Answer desk phone with professional etiquette

-Assist residents with unit lockouts using keytrak

-Manage parking garage by issuing guest passes for visitors LeasingCurrent Consultant 01/2015 -

Pinnacle Property Management - Waldorf, MD

-Screen prospective tenants

-Complete Identification verification forms

-Keep track of all resident files

-Manage 11 properties which hold their own LLC

-Answer office phone with professional etiquette

-Log in resident service request

-Social media branding

-Conduct property tours with prospective tenants

-Report to work on time in professional attire

-Complete Fair Housing training

-Complete anti-harassment training

-Inspect units

Bachelor of Arts: Public Relations May 2015

Delaware State University - Dover, DE



Contact this candidate