PROFESSIONAL SUMMARY
SKILLS
EXPERIENCE
DEANGELO FERNANDEZ
**** ******* ***, ***********, ** 20783 H: 202-***-**** adc9bo@r.postjobfree.com
An expert in property management with 6 years of related experience and advanced customer service skills. Always looking for ways to improve productivity and customer satisfaction with exceptional service. Maintain well-organized and presentable work areas at all times.
-YARDI CRM
-YARDI VOYAGER
-MICROSOFT OFFICE
-PROFESSIONALSENSITIVE INFORMATION HANDLER
-SOCIAL MEDIA BRANDING
-MOBILE DOORMAN
-CRITICAL THINKER
-HEAVY LIFTING
-QUICK LEARNER
OvernightCurrent Concierge 05/2017 -
Classic Concierge Inc - Arlington, VA
-Log in packages
-Complete guest cards
-Log in resident service requests
-Issue unit keys and building fobs to contractors and housekeepers, in exchange for ID's
-Enforce company policies on residents and visitors to maintain a safe and quiet living experience for all clients
EDUCATION
-Handle amenity bookings for residents
-Answer desk phone with professional etiquette
-Assist residents with unit lockouts using keytrak
-Manage parking garage by issuing guest passes for visitors LeasingCurrent Consultant 01/2015 -
Pinnacle Property Management - Waldorf, MD
-Screen prospective tenants
-Complete Identification verification forms
-Keep track of all resident files
-Manage 11 properties which hold their own LLC
-Answer office phone with professional etiquette
-Log in resident service request
-Social media branding
-Conduct property tours with prospective tenants
-Report to work on time in professional attire
-Complete Fair Housing training
-Complete anti-harassment training
-Inspect units
Bachelor of Arts: Public Relations May 2015
Delaware State University - Dover, DE