Milwaukee, Wisconsin email@example.com +1-414-***-**** Authorized with EAD
SUMMARY Dynamic IT Professional experienced in all aspects of IT Infrastructure, Security Vulnerabilities and Software Management areas. Astute in identifying operational requirements, creating action and implementation plans, coordinating cross-functional teams towards business goals. Experience of performance analysis and tuning of hosted services. Possessing a proven background in troubleshooting technical issues in a large and complex environment. Able to adapt quickly to new environments, concepts and systems. Having a goal as an IT Professional is to apply my in-depth knowledge of networking in hardware and software applications; and develop IT solutions to maintain continuity and efficiency of work in the organization. Equipped with solid background in Network Design and Implementation, Advanced Networking Solutions, Network Security Management and Software management principles.
SKILLS & ABILITIES Operating Systems: Windows 10/7, Linux, Windows Server 2019/2016/2012, Mac OS X
Networking: TCP/IP, VLAN, SDN, Routing Protocols (OSPF, EIGRP), HSRP, PBR, Networking devices (Cisco, Fortinet, Palo Alto)
Security Tools: VPN, Metaploit, OAuth, SIEM, Splunk, Open DNS, Alienvault, insightVM
Virtualization & Cloud: VMware ESXI, Citrix Xen, AWS, Open Cloud, Kubernetes,
IT SECURITY SPECIALIST – TASC (TOTAL ADMINISTRATIVE SERVICES CORPORTATION)
06/2019 – PRESENT
• Created Network Maps for various applications acquired/developed by TASC
• Integrated data from SIEM tools like Solar Winds Orion, InsightVM and Lansweeper
• Visualized and created dashboards for the integrated data from SIEM tools using Power BI
• Worked with several AWS services like Macie, GuardDuty, Security Hub, S3 and EC2
• Developed some automation using bash, python and JSON scripts INFRASTRUCTURE SUPPORT SUPERVISOR –UNIVERSITY OF WISCONSIN MILWAUKEE 11/2018 – 05/2019
• Promoted from IT Infrastructure Specialist due to strong work effort (Feb 2016 – Sept 2016)
• Supervise daily activities of student technicians
• Coordinate student technicians’ weekly schedule and review absence requests
• Manage computer hardware, software, operating systems, and troubleshoot problems PAGE 2
• Train technicians on Letters and Science IT standards and procedures
• Interview student technician applicants
INFRASTRUCTURE SUPPORT– UNIVERSITY OF WISCONSIN MILWAUKEE 02/2018 – 11/2018
• Reimage, rebuild, and deploy computers
• Perform IT Infrastructure support such as data migration, restoration, and security response
• Troubleshoot network, hardware, and software issues TRAINEE INFRASTUCTURE SUPPORT– BOTHO UNIVERSITY
01/2014 – 05/2017
Provided base level IT support to company personnel. Researched issues on various computer systems and databases to resolve complaints and answer inquiries. EDUCATION &
BACHELOR OF ENGINEERING IN COMPUTER SCIENCE
UNIVERSITY OF WISCONSIN MILWAUKEE, MILWAUKEE, WISCONSIN, USA BACHELOR OF ENGINEERING IN COMPUTING
Transferred to UWM (From 2015 - 2017)
BOTHO UNIVERSITY, GABORONE, BOTSWANA
GABORONE INTERNATIONAL SCHOOL, GABORONE
Mathematics, English, Physics, ICT, Geography, Biology, Chemistry and French UNIVERSITY OF ILLINOIS, CHICAGO USA (ONLINE)
MICROSOFT CERTIFIED SOLUTIONS ASSOCIATE (MCSA)
CISCO CERTIFIED NETWORKING ASSOCIATE (CCNA) R&S
CISCO CERTIFIED NETWORKING ASSOCIATE (CCNA) CYBER OPS CISCO CERTIFIED NETWORKING PROFFESIONAL (CCNP) R&S VMWARE VSPHERE 6.5 FOUNDATION
LEADERSHIP Served as a PREFECT leader in my High School. Was part of the Prefect Leadership group which consists of 8 students in my final year of high school Worked as Infrastructure Support Supervisor at CTS – University of Wisconsin Milwaukee PAGE 3
05/2014 Created a virtual lab for one of the Red Hat Linux Module which is a part of Botho University Curriculum.
07/2014 Earned MCP (Microsoft Certified Professional) 07/2014 Created a Prototype of Virtual Desktop Infrastructure (VDI) using VMware Horizon and VMware EXSi and given a demonstration at Botho University Botswana.
06/2015 Earned CCNA (Cisco Certified Networking Associate in Routing and Switching)
06/2015 Implemented Remote Deployment in Botho University. 12/2015 Created Forensics lab for Botho University. 01/2016 Earned MCSA (Microsoft Certified Solutions Associate in Server 2012) 10/2016 Gave a TED (Teaching Excellence Department of Botho University Botswana) speech at Botho University for Students about “The Botho Graduate profile is essential for producing well rounded graduates”. 01/2017 Implemented printer server connecting various printers to from different campuses to a single place.
05/2017 Earned CCNP (Cisco Certified Networking Professional in Routing and Switching)
07/2017 Successfully implemented PBR (Policy based routing) at Botho University 04/2018 Earned second CCNA (Cisco Certified Networking Associate in Cyber Ops) 08/2018 Created VM Image suite with virtual network connectivity for LMSS 02/2019 Created a QA analysis dashboard for monitoring each student technician and the tickets handled by them
06/2019 Attended Nutanix training
06/2019 Created Network Map for various application acquired/developed by TASC 07/2019 Visualizing data from AWS Macie and GuardDuty using Kibana dashboard 07/2019 Integrating data from Lansweeper, Solar Winds Orion and InsightVM 08/2019 Developed Automation using Bash, Python and JSON scripts. 08/2019 Earned VMware VSphere 6.5 Foundations badge. 05/2020 Capstone project with Northwestern Mutual
CISSP, AWS & CCIE Certifications
Implementation of Automation in a non-profit Medical Service Organization Center in Botswana.
Organized several events in the Sai Center (Community service center) in Botswana.