COBOL Programmer/Analyst
Resume:
Richard Heard
P.O. Box *****
Lakeland, FL *****
adc98v@r.postjobfree.com
Career Summary:
35+ years of programming experience (Design, Development, Maintenance and Support of Mainframe Applications)
Specializing in Command-Level CICS, DB2, VSAM, JCL, COBOL, SQL
MVS and DOS/VSE systems
Extensive Experience with Systems Development Life Cycle (SDLC)
Applications: Financials, Transportation, Manufacturing, Healthcare, Mortgage Processing, Insurance, Human Resources
Technical Skill Set:
Mainframe Systems Hardware/Software, Operating Systems/ Editing Facilities:
IBM ES9000 Series, 370 Series, 43XX Series, 3090 Series, MVS, VM, DOS/VSE, CICS, IBM JCL, TSO, ISPF, ICCF, CMS, Vollie
Packages, Access Methods, Databases, Languages, Utilities:
MSA/D&B/GEAC Financials Systems, UFO (User Files Online), Microsoft Office-Excel, Word, PowerPoint, VSAM, IDCAMS, DL/1, TOTAL, Oracle, DB2, Natural, SQL, Assembler, COBOLIII, Command-level CICS, COBOLII, RPGIII, RPGII, RPG, DYL300, DYL280, DYL260, Easytrieve, File Aid, File Manager, Mantis, Service Desk, UFO (User Files Online), VISIO, Quest, FTP, MQ, Changeman, SAR, Quality Center, FM, MSP, Work Day, XML, Xpediter, Zeke
Professional Summary:
Black Knight Financial Services - Jacksonville, FL 2016-Present
(formerly known as Lender Processing Systems)
Enterprise Command Center MAD PA Support Analyst
Hosting and Operations Services
Mainframe Application Development Production Assurance
Monitor Production, UAT, Test Financial batch environments
Affect triage and perform analysis of job abends, failures and procedural problems
Document failures encountered during batch processing
Summarize job failures communications for business community evaluation
Design and program database for referencing job failure information
Environment: MVS, CICS, TSO, COBOL, IBM JCL, File Manager, File Aid, AbendAid
INFOR Core Billing and Banking - Maitland, FL 2015-2015
(contract)
Applications Development Analyst
Prepared software modifications for releases CBS
(Complete Billing System) 10.2.8, 10.4
Modify and test programing enhancements
Develop utility programs to generate XML and delimited data for spreadsheet uploads
Documentation of software changes
Prepared batch and online COBOL program modifications for new releases
Updated systems, program documentation for new releases
Environment: VM, MVS, CMS, CICS, DB2, TSO, COBOL, IBM JCL, File Aid, File Manager, Xpediter
INFOR Core Billing and Banking - Maitland, FL 2014-2014
(contract)
Applications Development Analyst
Prepared software modifications for releases CBS
(Complete Billing System) 10.2.4, 10.2.6 and 10.3.5
Modify and test programing enhancements
Develop programs to generate test data for software exercising
Documentation of software changes
Prepared batch and online COBOL program modifications for new releases
Updated systems, program documentation for new releases
Environment: VM, MVS, CMS, CICS, DB2, TSO, COBOL, IBM JCL, File Aid, File Manager, Xpediter
Lender Processing Services - Jacksonville, FL 2011-2013
(contract)
Applications Development Analyst
Maintained FM System batch COBOL programs
Documentation of encountered support issues
Analysis of business and user problems
Modification, testing and implementation of support solutions
Maintained MSP online COBOL programs
Interfaced with users for analysis of business issues
Developed programming solutions and proposals for business issues, user problems
Developed new online and batch COBOL programs as needed for FM System support
Environment: MVS, CICS, TSO, COBOL, IBM JCL, File Aid, Xpediter
Watkins Motor Lines/FedEx System - Lakeland, FL 2004-2009
Sr. Programmer/Analyst
Maintained Legacy Freight Management System, WFMS (a version of TFMS)
Provided 24-hour support of batch and online components for Freight Management
Documentation of encountered support issues
Analysis of business and user problems
Modification, testing and implementation of support solutions to legacy systems comprised of batch and online COBOL programs.
Maintained batch jobs and job scheduling for legacy systems
Interfaced with users for analysis of business issues
Developed programming solutions and proposals for business issues, user problems
Developed new online and batch COBOL programs as needed for Freight Management System support
Environment: MVS, CICS, TSO, DB2, SQL, COBOL, IBM JCL, Quest, Changeman, MQ, FTP
Amargosa Enterprises, Ltd - Verdi, NV 1999-2003
President
Real Estate Acquisitions and Rehabilitation Company
Acquired, Restored and Marketed properties
RHH Enterprises, Inc. - Redding, CA 1996-2002
President
Contract Programming Services
TruServ Corporation - Chicago, IL 1998-2001
(formerly known as Cotter & company, contract)
Programmer/Analyst
Initial project assignment was to modify, test and implement batch COBOL in-house and MSA/GEAC Financials programs for Y2K compliance (Receivables, Payables, Fixed Assets, General Ledger)
Additional assignment was to apply release upgrades to MSA/GEAC Accounts Receivable and General Ledger systems
Extended assignment was to design, develop, test, implement and document a batch (COBOL) procedure to process corporate wide order data and form print statements by individual locations generated on the mainframe
Environment: MVS, CICS, TSO, COBOL, VSAM, IBM JCL, VISIO, Changeman, FTP
United Grocers, Inc. - Portland, OR 1996-1997
(contract)
Programmer/Analyst
Primary project assignment was to research and analyze, then modify, test and implement changes to all batch and online COBOL programs within the BACG Grocery Transportation and Inventory System needing changes for Y2K compliance
Secondary assignment was to provide support for the system and resolve any arising issues during the Y2K modifications (applying changes, testing and implementing production versions, then applying changes and retesting Y2K versions in parallel)
Environment: MVS, CICS, TSO, COBOL, VSAM, IBM JCL, FTP
Cotter & Company - Chicago, IL 1995-1996
(contract)
Programmer/Analyst
Project assignment was to develop, test and implement a new batch COBOL front-end for MSA Accounts Receivable System on an accelerated schedule
Environment: MVS, CICS, TSO, VSAM, IBM JCL, COBOL
TOSCO Refining Company - Concord, CA 1991-1995
Sr. Programmer/Analyst
Modified, tested and implemented upgrades to batch COBOL MSA Financials Systems (A/R, A/P, General Ledger, Fixed Assets)
Maintained batch COBOL MSA Financials Systems
Evaluated database and application software for replacing MSA systems
Prepared Payables tapes for IRS compliance
Environment: MVS, CICS, TSO, VSAM, IBM JCL, COBOL
California Pacific Medical Center - San Francisco, CA 1989-1994
Sr. Programmer/Analyst
Designed, developed, tested, implemented and maintained Command-level CICS COBOL Patient Accounting System
Developed, tested and implemented batch COBOL interface to MSA Human Resources System
Monitored and maintained DASD management for shared resources of VSE system
Provided system support for contract personnel
Applied patches, release upgrades and tax updates for MSA/D&B Financials System packages
Maintained daily Easytrieve reports
Environment: DOS/VSE, CICS, ICCF, VSAM, IBM JCL, EASYTRIEVE, COBOL
Simpson Paper Company - Anderson, CA 1986-1989
Sr. Programmer/Analyst, Team Leader
Designed, developed, tested and implemented Command-level CICS COBOL Order Entry System (COINS) that included STOCKMAN Voice Response System
Designed, developed, tested and implemented Command-level CICS COBOL Receivables Reporting System for San Francisco Corporate Office
Provided 24-hour on-call support for all production batch systems
Revised/rewrote Paper Machine Scheduling System from (conversational) CSP to Command-level CICS COBOL (pseudo-conversational)
Help Desk Analyst (Answered phones, provided customer support, analyzed customer issues, devised and instructed solutions)
Online Programming Team Leader (Supervised three developers)
Environment: DOS/VSE, CICS, ICCF, IBM JCL, COBOL, VSAM, Syntellect Infobot
Bridgeport Brass Corporation - Indianapolis, IN 1985-1986
(formerly known as Bridgeport Brass Company)
Sr. Programmer/Analyst
Maintained batch COBOL programs for the Employee Benefits System
Designed, developed, tested, implemented and maintained RPGIII online COIN System
Designed, developed, tested and implemented Command-level CICS COBOL enhancements to COIN System
Environment: DOS/VSE, CICS, ICCF, IBM JCL, VSAM, COBOL
American Underwriters Group - Indianapolis, IN 1984-1985
Programmer/Analyst
Maintained online Mantis and batch COBOL application programs for the Kentucky Tax System (policies and claims)
Environment: DOS/VSE, CICS, Vollie, IBM JCL, Mantis, Natural, TOTAL, COBOL
D-A Lubricant, Inc. - Indianapolis, IN 1983-1984
Programmer/Analyst
Maintained batch COBOL and RPGII application programs (A/R, A/P, General Ledger, Commissions, Laboratory Analysis systems)
Environment: DOS/VSE, CICS, ICCF, IBM JCL, DYL300, DYL280, DYL260, DL/1, VSAM, COBOL
Bridgeport Brass Company - Indianapolis, IN 1981-1983
Programmer/Analyst
Maintained batch COBOL programs for the Employee Benefits System
Developed online Personnel maintenance screens using UFO (User Files Online)
Maintained batch RPG/RGPII programs for the Extrusion Costing System
Environment: DOS/VSE, CICS, ICCF, IBM JCL, VSAM, COBOL
Education:
Indiana Vocational Technical College Associate in Applied Sciences Degree (4.0/4.0)
Oracle Financials Oracle Applications and System Administration I
Oracle Applications and System Administration II
SQL, SQL*Plus, PL/SQL
Defining Flexfields
Oracle Forms
Oracle Reports
Oracle Payables (Setup)
Oracle Payables (Technical)
References:
Judy Brennan
Manager Cash Team
Black Knight Financial Services
bren9370@comcast .net
Mark Magnusson
Sr. Technical Advisor-Systems Development
FedEx Corporation
adc98v@r.postjobfree.com
Gary Sullivan
Project Manager
adc98v@r.postjobfree.com
Ron Richards
Sr. Programmer Analyst–FedEx Services
FedEx Corporation
adc98v@r.postjobfree.com
Andy Smialek
Director of PMO
Bioscrip
adc98v@r.postjobfree.com
Tim Buncich
Operations Technical Support
Delta Dental of California
adc98v@r.postjobfree.com
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