Office Assistant Customer Service

Kate Peterson

Phoenix, AZ ***** 480-***-**** ************@*****.***

Objective

Dedicated and focused who excels at prioritizing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility within a company that values integrity. Energetic with 13 years’ experience in various customer service roles.

Education

DEGREE 1 1990 NORTH AMERICAN COLLEGE

Office Assistant Certificate

DEGREE 2 1988 BOSTROM ALTERNATIVE CENTER

Highschool Diploma

Skills & Abilities

Highly proficient in Microsoft Applications

Capable of multi-tasking with prioritization skills in Data entry

Fast-paced learner with dedicated drive to succeed

Effective problem-solver with ability to be a team-player and leader when necessary

Exercises independent judgement and demonstrates responsibility without supervision

Successful in deadline-driven environments

Advanced in HIPAA protocol and procedure

Experience

P/T FC ASSOCIATE AMAZON 02/2018 – PRESENT

Ebay and Amazon comprehension with ability to use PC, browsers and search engines. Receives and package product using frequency scanner to assign orders. Physically handling boxes that vary in weight up to 49 lbs.

CASE AIDE RANDSTAD 10/2019 – 11/2019

Retrieved and handled high-confidential documentation. Categorized paper files and purged necessary forms for electronic transfer.

FILE COORDINATOR AZ DEPARTMENT OF ENVIRONMENTAL QUALITY 05/2019 – 07/2019

Retrieved client documentation for client needs. Scheduled appointments for client retrieval and viewing. Filed documents in appropriate storage centers, as well as scanning and emailing copies to clients.

DOCUMENT PREPARER SECURE ONE OUTSOURCE 02/2018 – 01/2019

Retrieved and sorted incoming mail from receipt to disposition. Responsible for categorizing in bulk based off priority. Revised documents for order confirmation count for government claims. Assisted others with projects as needed with mail.

DOCUMENT SCANNER SECURE ONE DATA SOLUTIONS, LLC 11/2003 – 09/2016

Retrieved high volume material and stored documentation using scanning technologies. Secured and filed documentation based on classification. Input data with new and updated information with computer systems and code scanners

Contact this candidate