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Front Office Assistant (( guest service agen))

Location:
Riyadh, Saudi Arabia
Salary:
5,000 to 6000 Thousands ( SR)
Posted:
May 15, 2020

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Resume:

Curriculum Vitae

MD.RAHMOT ULLAH

St. Imam Faisal Bin Turki Rd 11422, Al-Riyadh, KSA

Mobile: +966-********* P: adc8u4@r.postjobfree.com

CAREER STATEMENT

“I feel that my greatest strengths are firstly my strong commitment to giving all hotel guests the best possible experience. Secondly, my sincerity, dedication & hardworking nature positively influence others and forming solid personal bonds with my staff members. Thirdly my desire to do everything possible to ensure that my hotel not only meets but indeed exceeds all of the goals and targets set for it.”

AREAS OF EXPERTISE

• Customer Service

• Guest Satisfaction

• Guest Relations

PROFFESIONAL EXPERIENCE

Radisson Blu Dhaka water garden / Guest service agent February 05 2014 to 25 December 2016

As a concierge leader, I am responsible for handling guest queries of my shift

Meet & Greet all guest and major corporate clients,diplomats upon arrival.

Giving guest prompted assistance with upon check in out

Ensuring that the guest are being escorated properly

Four Points by Sheraton Riyadh Khaldia, Al-Riyadh KSA (Marriott International) as Concierge Associate/Guest Service agent, January 1st 2018 to January 31 2020

As a concierge leader, I am responsible for handling guest queries, taken care of reception etc.

•Meet & Greet all guests and major corporate clients, diplomats upon arrival.

•Ensuring that the guests are being escorted properly and that they have been directed to the requested rooms after proper completion of the check-in procedure.

•Giving guests prompt assistance

•Ensuring that the guest being briefed about the hotel facilities.

•Assisting guest with their other needs, parcel handling etc.

Educational Qualifications

Higher Secondary Certificate (HSC)

Institution : Nurul Amin Mojumder College

Group : Business Study

Year : 2013

Board Comilla

Result : GPA 3.70 out of 5.00

Secondary School Certificate (SSC)

Institution : Rajapur high school

Group : Science

Year : 2011

Board : Comilla

Result :GPA:4.19 out of 5.00

Research Work

Research on “Recycling of waste lubricating oil to develop lubricants” under the

supervision of Dr.Md. Rajibul Haque Akanda, Assistant Professor in the Accounting

Father’s name : Md.Jobayed Hossain

Mother’s name : Rahima Begum

Permanent address : Village: Noapara,P:S-Rajapur Thana, Laksam District:

Comilla

Marital status : Single

Nationality : Bangladeshi

Religion : Islam (Sunni).

Computer Skills

Microsoft Office: Word 7, Notepad.

Spread Sheet Analysis : Microsoft Excel

Presentation : Microsoft Power Point

Internet : Browsing, Data Searching

Bangla Good communication skill in listening, reading, speaking and writing.

English Good communication skill in listening, reading, speaking and writing.

Hindi Good communication skill in listening, reading, speaking and writing

Arabic Good communication skill in listening, reading, speaking.

References

Dr. Muhammad Rajibul Haque Akanda

Assistant Professor

Department of Accounting

Nurul Amin Mojumder College

Phone : 008************

E-mail : adc8u4@r.postjobfree.com

Dr.Nafees Ahmed

Assistant Professor

Department of Accounting

Nurul Amin Mojumder College

Phone 008************

E-mail : adc8u4@r.postjobfree.com

Mr.Muhammad Ali

Manager Guest Service

Front Office /Guest Services

Four Points by Sheraton Riyadh Khaldia

Phone 009*********** E-mail : adc8u4@r.postjobfree.com

Mr.Samme Khan

Assistant Manager ( Sales)

Four Points by Sheraton Riyadh Khaldia

Phone 009*********** E-mail : adc8u4@r.postjobfree.com



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