Front desk

Career Objective:

Recent California State University, San Marcos Graduate with a B.A. in Communication. I am interested in obtaining a position with a company that has career growth and opportunities to excel.

Work Experience:

Front Desk Bay Club November 2019- present

- Provide great customer service

- Answer any questions that they might have about membership or classes

- Make payments for monthly dues

Server Islands Restaurant May 2017 to present

-Provided friendly and fast service while making sure that all of my customers were being taken care of

-POS experience

-Upsold orders and beverages to exceed sale goals

-Worked in a fast paced environment

-Problem- solved and took care of customer complaints/issues

Tour Ambassador California State University, San Marcos September 2015- May 2017

-Gave campus tours of California State University, San Marcos

-Answered phone calls and responded to emails

-Organized and set up tours for 35-50 prospective students

-Answered prospective student and parents questions

Education:

California State University, San Marcos Bachelor of Communication

-Attended August 2014 to December 2018

-Alpha Omicron Pi Sorority February 2015 to 2018

oStandards Committee (2015-2016), Vice President of Membership Recruitment (2016-2018), New Member Educator Assistant (2017-2018)

Palos Verdes High School Diploma with Academic Distinction

-Attended September 2010 to June 2014

-National Charity League 2009-2014

oTreasurer (2009- 2010), Secretary (2010- 2011), Philanthropy Chair (2011- 2012), Vice President (2012-2013)

Professional Skills

- Public speaking

- Organized

- Group collaborations

- Time management

- Team Leadership

- Microsoft Office programs expertise

in Word, Excel, PowerPoint & SharePoint

Contact this candidate