Assistant Quality Assurance

P R O F E S S I O N A L P R O F I L E

Efficient professional with 3.5+ years of experience and a proven knowledge of Customer Satisfaction, Escalations, Quality Assurance and Virtual Assistance. Aiming to leverage my skills to successfully fill the Virtual Assistant role at your company.

C O N T A C T I N F O

Address: 229 Villa Del Rio 2

Cebu, Philippines

Phone: 091*-***-****

Email:

******************@*****.***

Skype: paulanthonymarcelo

C E R T I F I C A T I O N S

- Caregiving NCII

- First Aid and Basic Life

Support

W O R K E X P E R I E N C E

Telephone Banker

- Financial Accounts Customer Support for USA Clients JP MORGAN CHASE & CO. USA JUNE 2013 - DEC 2013

Customer Support and Quality Assurance

- Customer Support & Escalations

- Quality Assurance

- Temporary Subject Matter Expert

TELSTRA AUSTRALIA POWERED BY TELETECH OCT 2014 - JUL 2016 E D U C A T I O N A L H I S T O R Y

University of San Carlos

BUSINESS ADMINISTRATION IN MARKETING GRADUATED MAR 2013 P A U L A N T H O N Y

M A R C E L O

V I R T U A L A S S I S T A N T

Virtual Assistant

- Virtual Assistant for Amazon Seller Central Inventory, Reimbursements and Shipments

PRO SULUM INC. MAY 2018 - OCT 2019

R E F E R E N C E S

- David Enage : 0932 886

6045

(JP Morgan Chase & CO.

USA)

- Angeles Sibay: 0932 280

0350

(Telstra Australia)

- Elijah Torres:

******@********.***

(Pro Sulum Inc.)

Contact this candidate