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Email : firstname.lastname@example.org
Ehab George Mikhaeel
Seeking a challenging opportunity with a dynamic organization in the field of Teller and Customer Service that allows exploring my experience, academic background, as well as my interpersonal skills and capabilities to achieve professional growth.
Date Of Birth
Place Of Birth
Faculty of Commerce – Alexandria University
Bachelor Degree of Commerce May. 2003
(February 2019 to January 2020) Supervisor and Head Cashier at
Al Neel Exchange.
Custody of payment and receipt sales/purchase.
Filling all Compliance Documents.
Initiate all transactions.
Custodian of Access Key /Cash Vault Key.
(August 2013 to September 2018) Head Cashier at UAE Exchange Centre LLC. Dubai, UAE
Accept and process all types of transactions related to cash.
Arrange all cash funding amounts to be transferred to the head office.
Accept foreign currencies and calculate the cost rates and margins.
Arrange some deals from other companies related to foreign currencies.
B- Customer service
Treat each customer equally irrespective of the amount/nature of transaction.
Educate the customers about the benefits of a new product introduced into the market by the company.
Maintain cordial relationships with the customers and talk to them freely whenever they visit the branch
Talk to customer about the promotions coming up.
Direct the customer to the right counter.
Take the extra effort to call the customers standing in the queue in other counters to my counter.
Adhere to all the processes and procedures for operations as prescribed in the MOPP.
Make all efforts to ensure that any work relating to the operations of branch assigned to me by the superior officer shall be performed to obtain the best results.
Take utmost care while preparing the application for a transaction.
Ensure that the transactions that need the approval of the Supervisor are duly approved.
Learn all the aspects of a new product introduced by the company and extend whole hearted efforts in making the same a success.
(June 2003_ August 2013 ), Egyptian Automotive & Trading Company (It is the sole agent for Audi & Volkswagen vehicles in Egypt)
(Jan 2011-August 2013): Sales Director at Audi & Volkswagen Showroom.
(Jan 2008-Jan 2011): Sales Supervisor at Audi & Volkswagen Showroom.
(Jun 2005- Jan 2008): Cashier at Audi & Volkswagen Showroom.
(Jun 2003- Jun 2005): Sales Executive at Audi & Volkswagen Languages
Arabic: Mother Language.
English: Very Good.
MS Windows XP, MS Office XP (Power point, Word, and Excel), Internet, Adobe Photoshop 8.0,ICDL Certificate.
Volley Ball, Reading, and Being part of organizing committees.