M Yashwanth Rao Nigade
Email: adc80d@r.postjobfree.com
Phone: +91-948*******
Objective
To obtain a suitable full-time position in the field of IT in a progressive company utilizing and enhancing technical skills primarily in the field of RPA. Education
B.E
Visvesvaraya Technological University [V.T.U]
Year of Passing: 2012
Skills
Automation Tools: Hands-on experience in tool UiPath
Programming : Basic knowledge on Python
Database : Basic knowledge on MYSQL Database
Monitoring Tools: Zenoss, Centreon, Solar winds, BMC Remedy
Ticketing Tools: Service Now, QMS, IT Assist
Server : Windows Server 2008/2012
Certifications
UiPath : RPA Developer Advanced [884687216375255196]
ITIL : Foundation Certificate in IT Service Management [GR750533456YN] Work Experience
Company: IQVIA [1st Oct 2018 – 13th Feb 2020]
Designation: Ops Engineer 1
Tool: UiPath
Responsibilities:
Implemented End to End Robotic Process Automation (RPA) using UiPath.
Developed the objects and workflows as per client requirement..
Worked with Business Teams to create PDD (Process Definition Document) and developed separate SDD (Solution Design Documents).
Designed, Developed and tested Bot tasks using RPA UiPath.
Worked with the Business Analysts in identifying and defining the requirements.
Analyze the feasibility of existing process suitable for automation.
Participated in online meetings to demonstrate the capabilities of RPA for on-going projects and potential clients.
Automated Several Processes and Business activities for various business systems.
Worked with windows, web applications end-to-end process automation using UiPath.
Worked with the UI team to design the appropriate icon and display for the screens.
Used UiPath Orchestrator for deployment, monitoring and management of UiPath Robot automation activity.
Efficiently handled monitoring and troubleshooting the studio environment through Orchestrator.
Company: IQVIA [20th July 2016 – 30th Sep 2018]
Designation: Service Support Analyst [Shift Lead]
Responsibilities:
Proactive Performance Monitoring of Servers (Windows, Linux), Data Bases and Networking devices with in the IQVIA Infrastructure.
Perform day-to-day break-fix by Validating Open and Acknowledged tickets in the Queue.
Actively take part on Weekend maintenance activity on server reboots and Mainframe shutdown
Set up Bridge calls with the Clients during an outage.
Participate on weekly performance call with the client and share the weekly reports.
Monitoring networking devices like switches, Routers through solar winds and escalate issues with ISP’s like AT&T, Century Link, Unicom and share the hourly report with stakeholders until the issues is resolved.
Follow ITIL (Information Technology Infrastructure Library) practices for Incident, Change and Problem Management
Prepare Monthly roaster and sharing the same to the Team by allocating adequate staffing on daily basis.
Company: MICROLAND, Bangalore [27th Aug 2013 – 15th July 2016 ] Designation: Senior Service Engineer
Responsibilities:
Support customer’s IT Service Management framework relative to Application, Server, Backup and Storage infrastructure
Close monitoring of backups and take action based on error codes [Initiate failed backup jobs]
NetApp Filer Storage and NAS administration by performing Volume increase on source filer and Snap mirror,Creating RAID groups and adding them in existing aggregates / creating new aggregates to provision the LUNs.
Proactive Performance Monitoring (CPU, Memory, Disks issues)
Follow ITIL (Information Technology Infrastructure Library) practices for Incident, Change and Problem Management
Declaration
I hereby declare that the above-mentioned information is correct to best of my knowledge. Yashwanth Rao Nigade M