NORMA RAGLAND

Certified Medical Assistant (AAMA)

Cincinnati, OH 45215

adc806@r.postjobfree.com

513-***-****

To obtain a challenging position in an educational environment, where I can leverage my excellent organizational skills and proficiency in imparting information in order to achieve successful classroom management and academic accomplishments.

EXPERIENCE

JULY 2018 – PRESENT

MEDICAL ASSISTANT ADJUNCT FACULTY, Fortis College – Cincinnati, Ohio

Instruct students in Administrative, Clinical, Laboratory and Phlebotomy courses. Assist in Externship site visits, and any other needed duties to sustain program.

JULY 2017 – JULY 2018

PROGRAM MANAGER, MEDICAL ASSISTING Good Samaritan college – Cincinnati, Ohio

Developing a new Medical Assistant Program at Good Samaritan College

JANUARY 2014 – SEPTEMEBER 2017

ADJUNCT MEDICAL ASSISTANT INSTRUCTOR beckfield college- Cincinnati, ohio

Delivered class and/or clinical instructions according to an approved course syllabus. Assisted in developing daily lesson plans, as well as advising and tutoring students. Maintains current and accurate attendance and grade records; remains current in applicable program teaching field.

Promotes student success by showing flexibility in style and work schedule as well as exhibiting a passion for teaching and students and engaging students in the learning process. Respond to requests (e.g., from students, academic area chairs, department heads, committee chairs, Records Office) in a timely and thorough manner.

2001 – 2012

MEDICAL ASSISTANT INSTRUCTOR brown Mackie college- Cincinnati, ohio

Primary responsibilities included instructing students in clinical procedures, Medical Terminology, Law and Ethics and Medical Administrative courses. Instructed Anatomy and Physiology, Phlebotomy, Pharmacology, Medical Terminology, Medical Law and Ethics, Microbiology/Urinalysis, Clinical Procedures I/II, Medical Lab I/II, Medical Administrative Office Procedures and Medical Office Simulation Programs Lytec and Moss.

2009 – 2011

MEDICAL ASSISTANT PROGRAM COORDINATOR clark state community college – Springfield, ohio

As Program Coordinator I reported to the Dean of Health Sciences and served as a link between faculty and the Dean of Health Sciences. Maintained and directed the Medical Assisting program according to CAAHEP guideline accreditation standards Served as liaison between the program and the clinical affiliates

Monitored annual equipment, materials, and supply budgets for the programs. Responsible for assembling program advisory committees as well as scheduling and conducting committee meetings. Assisted academic dean in developing curriculum schedule and program objectives. Evaluated textbooks for effectiveness and ordered all texts needed. Recruited new students, and in addition to academic advising of students I taught courses in the Medical Assisting program and placed students at an externship site.

2006 – 2009

MEDICAL ASSISTANT PROGRAM CHAIR Cincinnati State Technical and Community College - Cincinnati, OHIO

Provided classroom instruction reflecting current college workload guidelines. Supervise the development, maintenance and evaluation of the Medical Assistant Program curriculum. Review student eligibility requirements for co-op/clinical and monitor co-op/clinical status as necessary and assisting in the placement and supervision of the co-op/clinical students. Perform academic evaluations for graduation. Acquire and maintain accreditation of the program. Administered the Medical Advisory Board Committee.

2001 – 2004

MEDICAL ASSISTANT UC Physicians – Cincinnati, Ohio

Primary responsibilities included general office and clerical/administrative functions, in addition to, Medical Assistant techniques. Secondary responsibilities were assisting with clinical/spinal procedures, appointment scheduling, patient follow-up, prescription refills, accounts receivable, office and supply inventory. Processed patients who were Worker's Compensation, Medicaid and Medicare claims. Proficient with IDX computer software.

1988 – 1994

CERTIFIED MEDICAL ASSISTANT FOR THE WOMEN, INFANT AND CHILDREN PROGRAM (WIC) City of Cincinnati Health Department - Cincinnati, OHio

Clerical and administrative duties. Determined applicant's eligibility for the WIC program. Entered patient statistics in the computer. Administered hemoglobin testing, took vital signs, patient histories and other Medical Assistant duties as needed or assigned

1985 – 1988

MEDICAL ASSISTANT INSTRUCTOR/ASSISTANT SUPERVISOR FOR EVENING PROGRAM Cincinnati Metropilitan College - Cincinnati, OHio

Responsibilities were instructing students in clinical and laboratory procedures, Medical Terminology, Law and Ethics.

1982 – 1986

CERTIFIED MEDICAL ASSISTANT group Health assosciates – cincinnati, OHio

The main responsibility of this position was patient care and follow-up, as well as, various clerical duties. Rotated within Cardiology, ENT, Dermatology, Internal Medicine, OB/GYN, Pediatrics, Urgent Care, Surgery and the Medical Records Departments.

EDUCATION

1993 - 1995

BACHELORS IN NATURAL SCIENCES, The Uninion institute – Cinicinnati, ohio

1982 - 1984

ASSOCIATES IN MEDICAL ASSISTING, cinicinnati State technical college – cincinnati, ohio

1976 - 1978

PRE-MED/BIOLOGY, kent state university – kent, ohio

SKILLS

Highly skilled career professional with more than 20 years practical experience in hospital and primary care environments.

Established in patient support including assessment, counseling, education regarding medications and treatment, lab work, documentation with care plan for diagnosis, and administration of treatment procedures.

Computer skilled, managing heavy daily patient volume including telephone triage, appointment scheduling, and patient referral. Proficient in all documentation/record maintenance/paperwork to ensure accuracy and patient confidentiality

All areas of and minor surgical procedures performed in hospital and outpatient environment.

I am a Certified Medical Assistant that is a self-motivated individual which is able to effectively and competently complete any and all assignments with knowledge and expertise. Able to handle details well under stress and pressure while exhibiting excellent listening and communication skills.

CERTIFICATIONS

Certified Medical Assistant (AAMA) December 2016 to February 2021

Contact this candidate