Data Center Technician

ERVIN LOUIS DELA CRUZ

**** ***** ****** ** **** *40, Redmond, WA 98052 · Phone: 425-***-****

****.********@*****.*** · linkedin.com/in/ervind

WORK EXPERIENCE

JULY 2019 – OCTOBER 2019

TEST MANAGER, 1&1 MAIL & MEDIA GMBH – MUNICH, GERMANY

• Worked closely with the developers and project management as part of the agile team.

• Created detailed, maintainable and structured test cases.

• Executed test plans to identify defects and ensure product features are synced with requirements.

• Assisted developers with bug analysis.

• Evaluated and documented test results.

FEBRUARY 2016 – JUNE 2019

SOFTWARE QA ENGINEER, BRABBLER SECURE MESSAGE – MUNICH, GERMANY

• Requirements analysis

• Created detailed, maintainable and structured test cases.

• Worked closely with developers on story card under development and ensure the quality of development is of highest standard.

• Assisted developers with bug analysis.

• Raised and managed defects identified throughout the SDLC.

• Executed test plans on a regular basis and work towards deadlines. OCTOBER 2008 – APRIL 2014

SOFTWARE QA ENGINEER, TRENDMICRO INCORPORATED – PASIG, PHILIPPINES

• Certified the company s security products for both Consumer and Enterprise to ensure that all the security features interact accordingly to provide the best solutions that could protect our customers from malicious threats.

• Managed the project schedule and weekly sync-up meetings with the team as well as the Project Manager and Developers.

• Escalated the defect cases to the Product Development Group.

• Identified the risks found from the defect cases submitted by the team.

• Created test cases for a specific product feature based from the Product Requirements Document.

• Responsible for test executions, defects and analyzing logs. NOVEMBER 2005 – SEPTEMBER 2008

OPERATIONS QA ENGINEER, TRENDMICRO INCORPORATED – PASIG, PHILIPPINES

• Responsible for the installation and configuration of the server-client operating systems and applications.

• Monitored and maintained the server-client systems and networks. 2

• Troubleshoot system and network problems and diagnosing and solving hardware or software errors.

• Responsible for the normal file installation and checking-in of files for the NFC system from local to global repository.

SKILLS

• Excellent attention to detail and ability to

troubleshoot issues in complex software

components and services.

• Proficient in Mobile application testing on iOS

and Android based devices.

• Experience with Agile Development Process.

• Good knowledge of Software Testing Life Cycle

(STLC) and Defect Life Cycle.

• Experience in various types of testing such as

Functional, Exploratory, Scenarios, Usability,

User Acceptance, Smoke and Regression testing.

• Extensive experience in test case design and test case execution.

• Experience with Continuous Integration in

particular – GitLab CI and Jenkins.

• Familiarity Jira, TestRail & Confluence.

• Identify, prioritize and track Bugs

throughout testing.

• Experience in reading application or system

logs to point out issues.

• Identify potential problems user may

encounter.

• Basic knowledge in Test Automation using

Appium and IntelliJ IDEA.

TOOLS AND TECHNOLOGIES

• Android DDMS

• iOS Analytics Data

• xCode iOS Simulator

• Jira

• TestRail

• Sentry

• Git

• Appium

• IntelliJ IDEA

• Java

• Zammad

• SQL

EDUCATION

JUNE 2001 - OCTOBER 2005

BS COMPUTER SCIENCE, MAPÚA UNIVERSITY

Contact this candidate