Manager Engineer

SUVARNA REDDY

Ph: 408-***-****, E-mail: mailto:*********@*****.***

OBJECTIVE:

Quality-oriented professional committed in bringing out the best in the company using my skills and expertise in QA management. My strong exposure to QA processes and procedures will be very helpful in producing only the best and quality products of the company. I want to prove myself as an asset to the organization.

EXPERIENCE SUMMARY

•Around 13 years of experience in Developing and Testing of applications.

•Experience in Testing GUI based Client/Server and web based applications using Manual and Automated testing procedures.

•Expertise in Manual and Automated testing of applications developed on Windows.

•Extensive experience in running various kinds of tests such as Unit, Integration (Black Box), System, Regression, Performance-Load & Stress, Backend (Black Box) for Web (N-Tier) and Client/Server Applications.

•Extensive experience in White Box & Black Box Testing and in writing and executing Test Scripts.

•Expert at performing Back End Testing.

•Strong knowledge of complete SDLC and also all the phases of QA Testing.

•Extensive knowledge of Software Engineering QA methodologies

•In-depth participation in design reviews and requirement analysis with development team and the client.

•Proficient in Oracle & SQL Server database and Windows operating systems.

•Ability to interact with developers and Business/product analysts regarding testing status and defect tracking.

•Expertise in analyzing the Problem and Bug tracking using defect tracking Tools.

•Excellent communication skills and ability to work independently and be highly motivated.

•Experienced in the use of agile approaches (Scrum).

SKILLS:

Testing Environment : VB, ASP, ASP.NET, VB.NET, SQL, COBOL, XML, PL/SQL, HTML, VBScript, Java, C, J2ME

Testing Tools: Telerik Teststudio,Selenium Web driver,Certify7.2,Win Runner 7.0/6.5, Load Runner 6.5, Test Director, Quality Center 9.0,Ap-Test Manager,QTP 8.2 /9.0/10.0,Buganizer, and Testcomplete 5

Platforms : MS-DOS, Windows NT/2000/XP/2003/Vista,Unix, Mac, Mainframe

RDBMS : Oracle, MS Access, SQL Server2000/2005, Sybase

Browsers : MS Internet Explorer 6-9, Mozilla Firefox, Safari, Google Chrome 12, Opera, Safari on iPad/iPhone

Tools &Technologies: Visual Basic 6.0 (VB), VB.NET, Visual Studio 2003/2005, CSS, MS-Office, MS Excel, Confluence, Mulesoft, Jira, Zephyr, Soap UI, Postman, Swagger

PROFESSIONAL EXPERIENCE

Pacific Dental Services, Irvine, CA 12/15 - Till Date

QA Lead

Roles & Responsibilities:

•Discussed requirements with PO for writing the test scenarios

•Team coordination and providing oversight on testing activities which includes coordinating with onshore/offshore team.

•Reported bugs/defects in Jira, assigned them to the responsible person and tracked until they are fixed

•Used Zephyr to manage test cases

•Experience working in an Agile Scrum and Kanban environments

•Attended different team meetings, daily Scrum meetings, Sprint Planning and grooming meetings

•Created test scenarios for offshore team and reviewed test cases written by offshore team

•Wrote SQL queries to fetch the data from backend and compare the results

•Automated smoke and regression test cases using Telerik Test studio

•Maintained existing Selenium automation scripts

•Maintained documentation and release notes on the Confluence

•Performed API testing using Postman

•Worked closely with the developers to resolve defects, issues and understanding the functionality

•Communicate with different individuals – Users, Business Analysts, SME’s, Product Owners, and Project manager

QBE, Irvine, CA 02/12 - 12/15

Sr. IT QA Analyst

Roles & Responsibilities:

•Discussed requirements with Business Analysts for writing the test cases

•Lead 2 projects and completed them successfully

•Team coordination and providing oversight on testing activities which also included offshore team.

•Developed test scripts to automate process of testing in Selenium WebDriver for Loss Draft Application

•Developed and maintained automated regression test cases in Selenium WebDriver using Java programming language

•Wrote and executed test cases for major program modules

•Tested mainframe application by creating quotes, Instant Issues and posting the payment

•Verified different types of notices and reports

•Used Quality Center to log defects

•Created Test plan and QA Schedule

•Created Test requirements matrix and mapped test cases in QC

•Used SAP Business Objects Web intelligence to create and run queries for finding loans with specific conditions.

•Attend weekly defect report meetings and present progress updates.

•Map requirements to business scenarios to ensure that all the requirements are met.

•Handle multiple projects with short deadlines.

Local.Com, Irvine, CA

Sr.Quality Engineer 02/10 – 01/12

Local.com (Leading online local media company):Local.com is one of the most recognized local search sites in the U.S., known for delivering highly relevant search results.

Roles & Responsibilities:

•Lead and managed testing of the flag-ship website, Local.com, a .NET local business search site, comprised of three business verticals (Businesses, Coupons, Events)

•Created and executed automation scripts using QTP for web applications including, Local.com, LSN (Local Syndicated Network), LCAdmin and SSUI.

•Designed Functions Library, Functions, Subroutine's,Regular Expressions and Environmental variables using QTP in VB scripts.

•Executed automated test scripts, analyzed the results and reported bugs in Quality center.

•Followed a Hybrid framework to adopt key word driven and data-driven

•Created repeatable user defined functions and stored them as function libraries (.vbs files)

•Created Recovery Files using Recovery Scenario Manager, associated the recovery scenarios to tests to instruct QTP with specified trigger action on unexpected event/popup.

•Created testcsripts using Selenium that were initially created using QTP

•Mentored manual testers to test the apps and Automate/Run Tests

•Managed Production releases/deployments; staged/verified/compared builds and sent Release Notice emails

•Tested multiple web-apps LSN (a network of directory sites), LCAdmin (a PHP/MySQL web app for management of business listings, Advertisers, Partners, Campaigns, Reporting), LDS (Local Distributed Systems, a middle-tier Java app which served XML Requests/Responses from UI, data providers, SQL)

•Tested ISS (Integrated Search Systems), patented keyword DNA search system, tested a major release, results relevancy, crawled data for SERP, proposed relevancy enhancements, identified keywords which did not return results

•Tested ad serving platform solutions from DoubleClick (DART) & ADTECH

•Tested SSUI, a consumer website for business listing submissions, tested all features &

payment checkout functionality

•Tested IT Infrastructure changes; migration of Web/DB servers to VMWare software, Akamai QBE First offers a wide range of lender-placed programs to help reduce the risk to the assets.

CDN (content delivery network) and Edgecast

•Worked with the developers to isolate and troubleshoot issues

•Reported issues using JIRA issue tracking web app

Environment: QTP 10.0, Manual testing, Windows XP, JavaScript, VBscript, Sql Server, C#, Java

Capital Group of Companies, Irvine, CA 04/08 – 12/09

Sr.Quality Management Engineer (Consultant)

Capital Group provides investment management services to individuals and institutions through mutual funds, investment funds and personalized services.

Roles & Responsibilities:

•Performed Manual Testing for the Client/Server application.

•Performed Testing for the trading application by Authorizing Orders, accepting orders, creating WO’s, fill orders (manual and fix), release, reverse and correcting the orders.

•Performed testing for broker algo strategy.

•Tested messages sent via FIX protocol

•Created and executed test cases and reported bugs using Quality Center.

•Participated actively in Adhoc, Regression, Smoke and FAT testing to validate the application.

•Performed Web services testing using SoapUI.

•Responsible for Load/Stress Testing.

•Created automation Scripts using QTP.

•Performed backend testing using Sybase.

•Used UNIX commands to deploy builds and check the logs.

•Worked closely with development staff and Business analysts to resolve the defects.

•Followed agile methodology for testing.

Environment: QTP 9.0, Quality Center 9.0, Manual testing, Windows XP, Unix, VBscript, Sybase.

Auto Club of Southern California (ACSC) (AAA), Costa Mesa, CA

QA Analyst (Consultant) 01/07 – 03/08

Autoclub provides various services with Auto and Home Insurances, Road side assistance for Members.

Home & Auto Insurance application is part of MRM Portal which allows agents to create Insurance policies for customers. This is customized for various states in which Autoclub provides services.

IRAS is a Roadside assistance application, which receives the call from the members and directs them to required help and services.

Roles & Responsibilities:

•Discussion with Business Analysts, Users to understand the business logic.

•Performed Automation and Manual Testing for Home & Auto Insurance and IRAS (Road side Assistance) applications.

•Created test plans and work flows for automation process.

•Created and executed test cases.

•Created process using Certify (Automation tool) for IRAS.

•Performed Testing using various Windows operating systems and with different resolutions.

•Participated actively in System (UI and functionality) and Regression testing to validate the application.

•Compared windows application with legacy Auto and Home Insurance Huon Systems application by creating policies in both environments.

•Also responsible for data migration testing.

•Tested web applications for member registration, log-in and extends on creating quotes and membership for prospective clients, viewing and modifying the policies, road side services, profile setting for existing members and policy holders.

Environment: Automation Testing, Manual testing, UI Testing, Web applications testing, Windows XP, Unix, IE, FireFox, Huon System – Mainframe, VBscript, ASP.NET, VB.NET, Sql Server 2000/2005.

Google, Mountain View, CA

QA Engineer/Tester (Consultant) 03/06 – 12/06

Gmail: It is a search-based webmail service that combines the features of traditional email with Google's search technology. Gmail automatically groups an email and its replies into a conversation, so user can easily follow the back and forth of an email exchange.

Gmail Chat: Gmail integrates the instant messaging into the email. This feature allows you to chat with other people that have a Gmail account. Chat histories can be saved and searched just like email.

Mini Gmail (Gmail for mobile): It is used to access Gmail account from mobile phone. It is a J2ME application that serves as Gmail Client for mobile phones. This application allows users to read and write email, and do select other basic Gmail functions. Gmail can also be used to save local copies of mail and allow user to work offline.

Tested Gmail on Desktop and Mobile phones (Motorola, Sony Ericsson, Audiovox, Nokia, Treo, Blackberry)

Gmail Mobile offers a number of cool features:

The interface is automatically optimized for the phone you’re using.

You can access attachments, including photos, Microsoft Word documents, and .pdf files .

If you enter phone numbers in your Gmail Contacts list, you can reply to messages by call.

Roles & Responsibilities:

•Performed a variety of software testing, including installation, functional, navigational, usability, and compatibility testing for Gmail.

•Tested Gmail in various handheld devices like Mobile phones and Blackberry.

•Created and executed Test cases for Gmail in Windows and Compact (Mobile) Environment.

•Responsible for performing Integration and exploratory testing.

•Responsible for user Interface and functionality testing to validate the application.

•Performed Black Box Testing.

•Responsible for cross browser testing.

•Responsible for BAT and Sanity testing.

•Executed and evaluated test cases from Ap-Test Manager.

•Responsible for reporting bugs using Buganizer.

•Worked closely with development staff to resolve the defects.

Environment: JavaScript, J2ME, Manual testing, UI Testing, Web applications testing, Windows 2000/XP/Windows CE /MAC/Linux, Unix,IE, FireFox, Mozilla, Netscape, Safari.

EDUCATION

Bachelor of Science (Computer science), India

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