Rick Arora
********@*****.***
**** * ******* **, ********** Park, AZ 85340 623-***-****
Certified leader in analytics & data transformation with 15+ years of extensive hands-on expertise in Business Intelligence (BI), Visual Analytics, Reporting, Data Operations, Data Governance & Data Warehouses (DW). Upgrade reporting to Business Intelligence & legacy tools (SSRS, Crystal Reports, Excel) into interactive, associative dashboards (Power BI, Tableau, QlikView)
Present BI solutions, services, scope, strategy, technology & methodology via proposals to clients & portfolio of existing BI Dashboards & projects
Awards & Recognition
BI application showcased in 2016 Technology Conference Scottsdale AZ Excellence & Innovation
Custom Business Intelligence application displayed as a public-sector demo on QlikView software corporate website
Experience
Listed below are engagements & projects during my 4+ years of BI & IT Consulting in numerous industry segments (6-12 months projects each)
These projects spanned across every aspect of Software Development Life Cycle (SDLC) & Business Intelligence Applications: Requirements Collection, Data Discovery, Project Management, Data Modeling, BI Development, Testing & Rollout
Senior BI Developer/ Architect Innovative Aftermarket Solutions July 2019 – Present
Analyze, design, develop Qlik Sense data visualization dashboards with the Qlik systems suite of products (QlikView, Qlik Sense, NPrinting, Qlik Administration, security & job scheduling (QlikView Management Console (QMC))
Gather business requirements, establish review sessions & perform analysis of current contract & policy source systems reports
Design conceptual model, working model & ensure consistency in architecture & design/code practices
Develop, test & automate data load & transformation scripts to import data from various source systems, data feeds, flat files to display key metrics & automate manually created reports, saving an average of 450 hours per month
Analyze source data, understand relationships, hierarchies, calculations & formulas to automate the data load procedures (ETL Scripts) & eliminate manual data loads and utilization of Excel spreadsheets
Prepare test cases in coordination with business owners & test the applications before deploying to production
Deliver static reports via NPrinting to external users, eliminating the manual creation and distribution of 10+ reports in Excel
QlikView Developer/ Architect Rackspace Cloud Computing Feb 2019 – June 2019
Design & Develop the Utility Bookings QlikView Dashboard for sales teams for Rackspace Cloud based products & support services
Standardize, simplify & automate utility bookings calculations across platforms & products enabling sellers to easily reconcile performance with bookings
Utilize SQL Views to create a global data mart with invoices (BRM) as the source of truth for bookings calculations, & automating the manual work involved in bookings calculations
Develop BI Reporting solutions for business units at Rackspace, using QlikView & Data Warehouse environment, built out on MS SQL Server
Technical Lead / Senior BI Consultant State of Maryland/B&D Consulting July 2017– Feb 2019
Create QlikView BI dashboards, lead project from start to finish including data discovery, requirement collection, data gathering, creating Oracle SQL views, data modeling & QlikView application development, security & training
Define data sources & Key Process Indicators (KPIs) by interviewing key team members, reviewing current static reports & existing database views & procedures
Implement a Parole Case Management dashboard with details related to population, workload, aging of cases for offender management for 200+ users and replacing silo reporting in Excel spreadsheets
QA BI metrics with internal & external team, write test cases, debug issues, implement changes in Dashboard & Data Warehouse
Design customized security with document chaining & URLs to create a seamless experience for BI application users with links to existing applications
Technical Lead / Senior BI Developer Adecco Staffing Group/B&D Consulting Nov 2017– March 2018
Manage, lead & assist in all phases of development for HR BI dashboard implementation. Plan & design business matrix, detailed requirements for HR Business Intelligence MicroStrategy application for worldwide Staffing firm
Collect data from disparate sources for staffing company, define metrics for headcount, terminations, retention, new hires, online surveys to present a Dashboard for Executives & Power Users
Build structure, define standards and Master Data Management guidelines for staffing data with SQL views, procedures & pre-calculated metrics to create reusable repository for development team
Design dashboard layout, navigation & collaborate with HR executive team, utilizing fast paced, iteration based agile methodology
Create detailed requirements, Data Dictionary, Key Performance Indicator formulas, test cases before start of development to follow the agile development process
BI Technical Lead / Developer Sunlight Financial/B&D Consulting Jan 2017–June 2017
Plan & design data model & data mart for Business Intelligence to organize data for Sunlight Financial reporting
Collect data from disparate sources for solar loan application processing, define custom loan stages, build structure, define standards for loan milestones with SQL views, procedures & pre-calculated metrics
Implement short term solutions, SQL Server Reporting & subscriptions to automatically deliver reports to internal & external users until long term Improvements are implemented
Explore BI tools & Data Warehousing available in the marketplace, present BI & DW options to client for advancement in the BI roadmap
BI Senior Consultant / IT Lead State of Arizona/B&D Consulting August 2015–November 2016
Create Award Winning BI dashboards, lead projects from start to finish including data discovery, requirement collection, data gathering, SQL scripting, data modeling & QlikView application development, security & training
Define data sources & Key Process Metrics by interviewing key team members, reviewing current spreadsheets & existing database tables, procedures & reports
Build & enforce security for QlikView Users, schedule import jobs via QlikView Management Console & share dashboards via Qlik View Access point
BI Technical Lead Bechtel Corporation June 2014 – August 2015
Build & Enhance 6-7 executive level dashboards using QlikView & numerous data sources to fill gaps in reporting & provide an
inclusive reporting interface for executive senior level management team
Manage, repair & improve 7-8 data interfaces between Bechtel University Learning Management System (LMS), reporting, Certification Applications & existing QlikView Dashboards
IT Manager / Reporting & Data Operations Mirixa Corporation May 2007 – May 2014
Lead reporting & data operations for 15+ Fortune 500 customers with a team of 5-6 developers, IT business analysts & cross functional project teams of 20+ members in multiple locations
Create standards, procedures, policies, process flows to build, streamline & improve the reporting & data operations processes, reducing expenses & defining areas for potential revenue increase
Automate entire data feed ingestion process (200+ tasks) by utilizing Automate software, JAMS & PowerShell scripting to build wake up & execute processes
Senior Reporting Developer Sprint Telecommunications June 2005 – April 2007
Provide business analytics, trending data to prepare for contract negotiation leading to increase in sales by 15%
Create & modify Oracle PLSQL procedures, packages, functions for Sprint Nextel coupon process to provide new promotions, discounts to eligible customers
Senior Developer/Report Admin Department of Homeland Security May 2004 – May 2005
Lead migration project to transfer 2 million rows of training & certification data for 400-500 airport screeners from Lockheed Martin, Boeing databases to TSA database to create a seamless training & education portal for TSA personnel
Detect limitations in reporting tools, streamline manual procedures, create project plan to replace current Oracle Discoverer Plus version with a more robust version of the software
Administer Crystal Reporting databases, create complex data views & enhance data access, creating a pre-calculated presentation layer of metrics for future reporting
Senior Oracle Developer / Team Lead Florida Rock Industries April 2003 – April 2004
Reengineer Block & Building material process including Oracle forms, packages, reports utilizing Developer 2000 & Oracle Designer 6i in Windows NT environment to expand business product line, increasing revenue by 15%
Senior Oracle Developer MEM Employers Mutual Insurance December 2001 – April 2003
One Stop Shop - Implement IS projects & resolve software bugs through all steps of Oracle life cycle development from Impact Analysis, coding, testing to implementation in production environment
Team Lead / Oracle Developer ReturnBuy.com September 2000 – December 2001
Perform start to end testing & development for improvements related to eBay auction process, build custom software with a team of 3-4 developers to integrate web application with Oracle Applications & contribute in making internet startup profitable
Application Developer / Process Improvement MCI WorldCom, Bell Atlantic, AT&T October 1992 – May 1998
AT&T Long Distance Billing October 1997 – May 1998 MCI Local Billing Solutions March 1997 – October 1997
Bell Atlantic Quality Billing Ctr March 1996 – March 1997 MCI Process Improvement October 1992 – March 1996
Education
o1989 George Washington University, D.C. Psychology Bachelor's Degree
o2000 University of California, Los Angeles Oracle 8i – DBA Certification Classes
o2012 QlikView Developer & User Interface Training
o2018 QlikView Certification
TECHNOLOGY
QlikView, Power BI, Tableau, MicroStrategy
Cronacle Job Automation
SQL Server, SSIS, SSRS
Network Task Automation, JAMS
Oracle Forms, Oracle PLSQL, Oracle
Designer, Oracle Discoverer, Oracle
Reports, Crystal Reports
SharePoint
PowerShell Scripting
AREA OF EXPERTISE
Reporting & Business Intelligence
Extract Transform Load, ETL
Software development lifecycle
Job Scheduling Automation
Change Management
Database Operations
Business Process Management
BPM
Process Improvement
Data Modeling
INDUSTRY
Startups
Banks & Financial Institutions
Healthcare
Telecommunications
State & Federal Government
Defense
Insurance
Pharmacy
Online Auctions
E-Commerce
Engineering, Construction
Human Resources & Staffing
Cronacle Job Automation
SQL Server, SSIS, SSRS
Network Task Automation, JAMS
Oracle Forms, Oracle PLSQL, Oracle
Designer, Oracle Discoverer, Oracle