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Customer Service Quality

Woodstock, ON, Canada
May 13, 2020

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*** ******* ****** ********* *******, N4V 1H2

Phone: 438-***-****, 541-***-****


Languages: English, French, Nepali


Reliable and adaptable General Labour worker with an agreeable disposition and a stellar customer service ethic. Adept multitasked with abilities to handle a number of workplace responsibilities with accuracy and efficiency. Able to lift and carry heavy objects repeatedly and for prolonged periods of time

Energetic and focused Production Worker committed to team work and company objectives. Demonstrates excellent verbal and written skills and possesses a strong willingness to learn new processes. Works well in fast-paced, deadline driven environments.


Regulatory Compliance


Problems Resolution

Operational Improvement

Team Management

Team Building

Process Improvement

Work Experience

Courtyard Marriott Montreal ( Housekeeping Attendants)

2015 to 2016

Follow job routines to maintain overall cleanliness of facility; sweep, mop and wash floors; dust furniture; vacuum carpeting, area rugs, draperies and upholstered furniture; clean, disinfect fixtures; disinfect rooms and other areas; clean and disinfect bathrooms and fixtures; clean and disinfect elevators; handle and report lost and found items; pick up debris and empty trash containers.

SMT High Technology (Production Assembler) Laval Quebec 2018 to 2019

(Production Assembler

Set up and operate automatic testing equipment to locate circuit and wiring faults, shorts and component defects

Operate and monitor process equipment to fabricate electronic components

Install, mount, fasten, align and adjust parts, components, wiring and harnesses to subassemblies and assemblies

Inspect electronic components and assemblies to ensure adherence to specified requirements

Identify and mark acceptable and defective assemblies

Conduct life tests (burn-ins) on components, subassemblies and assemblies

Check final assembly for finish, labelling and packaging methods

Assemble microcircuits requiring fine hand assembly, the use of microscopes and adherence to cleanroom procedures

Operate automatic and semi-automatic machines to position, solder and clean prescribed components on PCB (printed circuit boards)

Perform simple electrical and continuity testing of electronic components, parts and systems

Set up process equipment and adhere to cleanroom procedures

Dynamic Safety

Laval Quebec 2017 to 2018

(Production Assembler)

Demonstrate Behaviours that exhibit our organizational Values: Collaboration, Courage, Perseverance, and Passion.

Ensure personal adherence with all compliance programs including the Global Business Ethics and Compliance Program, Global Quality policies and procedures, Safety and Environment policies, and HR policies.

All other relevant duties as assigned.

Follow stated procedures for product assembly, equipment operation and safety requirements as documented in the Company’s quality system.

Visual inspection capability to ensure good quality produced.

Notify Production Supervisor if deviation noted from quality standard.

Check assembly with test equipment at various stages of assembly and notify Production Supervisor if problem exists.

Continuous quality control checks as assembling work proceeds

Affix labels to completed production cartons

Record daily work reports, such as number of parts produced, parts scrapped, and Production downtime

Return unused components to designated areas to Material queue areas in Production floor area


High School Diploma 2004

New Horizon Acedemy

Sanischare morang Nepal

Higher Secondary Diploma 2006

Annupurna Higher secondary school

Pathari morang Nepal

Bachelors of Arts 2008

Tribhuwan University

Mahindra morang Campus

Programme de Francisation (Basic French Languages) 2009-2010

Cegep Saint Jérôme, Qc, Canada




Social work


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