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Customer Service Data Entry

Jeffersonville, IN
May 13, 2020

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Life Coach/Psychic **/**** - Present

*Performing life coaching/counseling services

*Helping people organize their lives

*Career Development, Self-esteem, Helping to find happiness, getting them out of bad relationships and helping them to know when it's healthy

*Organize inventory, Accounts Payable, Troubleshooting, Strong Customer Service, Networking, Energy Healing, Cold Calls, and Taking Calls.

*Assisting clients with payments

AE Specialist/Collections Agent Power Staffing 07/2010 - 11/2011

* Notifies or locates customers with delinquent accounts and attempts to secure payment

* Confers with customers by telephone in an attempt to determine the reason for overdue payment

* Receive payments and post amount paid to customer account

* May use automated telephone dialing system to contact customers and computer to record customer account information

* Processed claims for AE Medicare

Pawnbroker First Cash Pawn 08/2008 - 07/2010

* Provides customer service to loan and retail customers

* The number one priority of a pawnbroker is providing immediate recognition

* Assists to our customer either loan customers or sales customer

* Pricing merchandise, filing loan tickets

* pulling inventory forfeits from warehouse, cleaning them, carrying them to the retail area, and maintenance of warehouse areas

* Assisting the management team in determining the value of items to loan appropriate money for the collateral

Online Business Employee First Response Security Systems 09/2005 - 08/2008

Invoice Billing Online Account Management Specialist

* Manage Securities system customer billing accounts

* Handles contract invoicing, product inventory, and pricing schema's

* Maintains all responsibilities thru online remote desktop software

Claims Processor/Batch Data Entry Specialist Magellan Health Services 11/1997 - 09/2005

* Managed, maintained, prepared and processed more than 300 accounts daily using AS/400 system

* Supervised accuracy of claims for Batch Entry System for SOM, GA, NC accounts

* Maintained claim files, file documentation, data entry records

* Contacted clients by telephone to obtain and give information and direction regarding service and installation activities


University of Sedona/Metaphysics Sedona, Arizona, Master's Degree

Brown Mackie College Louisville, Kentucky, Associate Degree

Forest Park Community College Saint Louis, Missouri, Associate Degree

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