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Pharmacy Customer Service

Thunder Bay, ON, Canada
May 13, 2020

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*** ******* *****, ******* ***, ON P7G2N2

Cell: 647-***-****, Email: Summary of Skills and Qualifications

Graduate of manufacturing technology plus B.Sc. in Pharmacy Science

3 years’ hands on experience in Biopharmaceutical manufacturing technology process in Therapure Biopharma INC and in Toronto Institute of Pharmaceutical Technology

8 years of retail pharmacy experience

Over 12 years’ experience working in various Pharmaceutical settings

Strong trouble shooting and reporting

Hard working and accurate

Excellent time management and organizational skills; strong communication skills; Flexible, reliable, and detail-oriented

Extensive experience using MS Office (Word, Excel, Outlook and PowerPoint) Pharmaceutical Hands on Experience

Retail Pharmacist Sep 2017- Feb 2020

Noor Dhafir Pharmacy (Iraq, Baghdad)

Dispensed prescription medication accurately and efficiently

Prepare the prescribed Medicines in Ointment, Cream, Emulsion, Tablets and Capsule

Demonstrated ability to interact with patients and members of the general public on issues of professional practice

Provided guidance and advice for pharmacy assistants

Answered general OTC enquiries and specific questions to promote optimal drug use Senior Down Stream Production Technologist in Therapure Biopharmaceutical INC. Dec 2014-June 2017 (Mississauga, Ontario, Canada)

TIPT hands on training in pharmaceutical manufacturing technology. Jan 2014 - Jan 2015

(Scarborough, Ontario, Canada)

Excellent skills in GMP documentation, compliance, dispensing, compounding, compression and coating process

Follow the rules for occupational health & safety

Able to wear PPE and follow MSDS & WHMIS

Store front (customer service). Apr 2013 – May 2017 (part time) Tim Hortons, (Mississauga, Ontario, Canada

Mustafa Al-Ramadhani Pharmaceutical Hands on Experience (continued)

Regulatory Pharmacist 2009 – 2013

Ministry of Health, Directorate General of Pharmaceutical Affairs and Drug Control

(Oman, Muscat)

Retail Pharmacist 2007 – 2009

Al Hadi Pharmacy (Oman, Muscat)

Medical Representative 2005 - 2006

Retail Pharmacist 2002 - 2006

Al Harriri Pharmacy (Iraq, Baghdad)


Pharmaceutical Manufacturing Technology Diploma 2015 Toronto Institute of Pharmaceutical Technology, Toronto B.Sc. in Pharmacy Science 2002

University of Baghdad, Baghdad, Iraq

Equivalency granted: Bachelor Degree in Pharmacy Science 2014 ICAS – International Credential Assessment Service of Canada, Guelph ON

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