Sandra Sandoval
*** ********* **** *** ******* TX. 78216 – 210-***-****– ******.**********@*****.***
Objective
To obtain a job within my chosen field that will challenge me and allow me to use my education, skills and past experiences in a way that is mutually beneficial to both myself and my employer and allow for future growth and advancement.
Experience
Data Processor/ Registrar
North East ISD, San Antonio, Tx
2016 - Present
●Input grades/courses accurately to avoid PEIMS errors.
●Enroll/ withdraw students
●Electronically send transcripts to Texas colleges and universities.
●Utilize excel / word to keep records.
●Process doctor notes daily.
●Assist in front office as needed.
Attendance Clerk
North East ISD, San Antonio TX
2014 – 2016
●Answering incoming calls from parents/students regarding absences.
●Audit attendance reports; run reports to identify which teachers have not taken attendance, identify students with chronic illnesses.
●Utilize the absentee report to find out who is absent then follow up with the parent to determine why the student was not in school.
●Increased the attendance reporting by 60% and provide 100% accuracy in data entry.
Pre K Teacher Assistant
North East ISD, San Antonio TX
2011 – 2014
●Working hands on with the primary teacher by assisting with the school curriculum and daily activities throughout the week.
●Adhere to the safety environmental procedures in the classroom.
●Following to the school mission statement by maintaining appropriate school behavior to provide a solid surrounding atmosphere for the students.
Customer Service Representative
Time Warner Cable, San Antonio TX
2009 – 2011
●Received a high call volume of inbound calls; assisting 100 clients with their accounts.
●Reduced account retention by 35% by following the scripting provided by the employer.
●Excellent problem solver; able to utilize communication skills along with empathy tactics to correct issues within the account.
Education
Lakeview Vista College
August 2016 – Medical Billing Certification classes
References Upon Request