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Customer Service Manager

Location:
Kitchener, ON, Canada
Posted:
May 13, 2020

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Resume:

Ankita Patel

Email: adc7ci@r.postjobfree.com

Phone: 519-***-****

Kitchener ON N2E 3J8

PROFESSIONAL SUMMARY

A self-motivated and hard-working individual who is able to cope well under pressure. Proven ability to use initiative and problem-solving skills to successfully deal with challenges and effectively handle difficult situations. An energetic and fast learner who is committed to excellent customer service.

HIGHLIGHTS OF SKILLS

Friendly and outgoing individual with experience operating cash register in a customer service environment

Able to multi-task in a fast paced environment

Provided assistance to customers and resolved any issues and complaints

Strong written communication and interpersonal skills demonstrated through public interaction

Able to work within a challenging team environment as well as individually

Hard working, conscientious, flexible, work well under pressure

Adaptable, punctual and reliable

Tremendous ability to grasp new concepts and apply them effectively

Excellent computer proficiency in Word, Excel, Access, Power Point and Internet

WORK EXPERIENCE

Cashier/Baker, Mr. Pretzels, Kitchener, ON Sep 2018 - Current

Greeted customers, answered inquiries and took orders

Processed payments, completed cash, debit and credit transactions

Prepared dough for pretzels, carefully rolled and twisted into shape

Monitored ovens and abided by health and safety standards

Dressed pretzels as per customer request

Performed cleaning and maintenance procedures as directed by manager

Ensured customer satisfaction

EDUCATION AND TRAINING

Computer Application Security, Conestoga College, Waterloo, ON Jan2019-Aug 2019



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